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Fenix Hotel

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1 room 2 adults 0 children
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Fenix Hotel
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532 Reviews from our TripAdvisor Community

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Showing 476: English reviews
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St Austell, United Kingdom
Reviewed 6 October 2016

Only good thing about this hotel is it's location,right by the beach. The hotel itself is so tired,our bedroom carpet was filthy,the air conditioner just blew out mould and the bathroom was full of mould. Unfortunately staff not interested,they totally ignore you,very rude. Had to pay 10 lev a day to use wifi,bars and restaurants offer it free. The food...

1Thank Natasha A
SKirova, Guest Relations Manager at Fenix Hotel, responded to this review

Dear valued guests, Thank you for sharing your review with us and we appreciate your nice words about our hotel and staying right in front of the lovely beach in the center of the resort! We regret that none of the variety of meals met your preferences but hosting for different nationalities often brings the risk of difference with certain...

Halifax, United Kingdom
Reviewed 4 October 2016

My husband and myself have been to The Fenix Hotel in Sunny Beach Bulgaria and I would like to pass on my comments: Sunny Beach itself is a great place but care should be taken with pavements as many are broken and hard to walk on. Plenty of bars and variety some great bars with entertainment. Food in restaurants (that...

1Thank Yvonne K
SKirova, Guest Relations Manager at Fenix Hotel, responded to this review

Dear guests, Thank you for sharing your overall holiday experience wit us! All your comments regarding the hotel itself will be taken into consideration. The resort Municipality would definitely find recommendations very useful but bear in mind that Sunny Beach is officialy presented as a party resort. However, September was a busy month and plenty of other guests shared their...

Norwich, United Kingdom
Reviewed 29 September 2016

I read the reviews about the food at this hotel AFTER I had booked and prepared for the worst. I must say I was pleasantly surprised.OK it wasn't the Ritz and you didn't get After Eights but the food was no where near as bad as what people are making out. There was always a choice and healthy salad was...

5Thank Lorraine B
SKirova, Guest Relations Manager at Fenix Hotel, responded to this review

Dear valued guests, Thank you for taking the time to share your kind review of Fenix**** Hotel! We are extremely glad to read your objective review and to see that all our efforts do matter! Thank you for detailing describing the various meals we try to offer and for pointing out one of the hotels best advantages - the sunny...

Wigan, United Kingdom
Reviewed 27 September 2016

Stayed in the Fenix 2nd September for 10 days,lovely hotel had both a pool and a sea view from our room,lovely power shower beds comfy.So handy For all amenities right at the side of Salt and Pepper bar,across from the Steakhouse for meals,food basic only booked bed and breakfast.Staff in restaurant not very pleasant or helpful but you can dine...

1Thank doreen281050
SKirova, Guest Relations Manager at Fenix Hotel, responded to this review

Dear valued guests, Thank you for taking the time to share your holiday experience! We are glad to hear you enjoyed staying in Fenix hotel - its both first line beach and central location and great pool are a pluses our guests truly love! We assure you all remarks would be taken into consideration and we are looking forward meeting...

A TripAdvisor Member
Level Contributor
10 reviews
3 helpful votes
Reviewed 23 September 2016 via mobile

Where to start. First off do not exchange money at this hotel, if she ask you your name it is to sign the receipt for you and she puts incorrect amount you are exchanging and tries to rip you off. We had to get them to check the camera footage and yes it was on camera that we gave her...

1Thank A TripAdvisor Member
Stoke-on-Trent, United Kingdom
Reviewed 22 September 2016

We were a family of eight. Our first impression of the hotel was that it appeared a little tired. On arriving at the reception we were totally ignored by the two staff on duty. When I say ignored I mean they acted like we were invisible. We stood for 10 minutes waiting for them to speak. A Bulgarian couple walked...

Thank bazzer382
Reviewed 19 September 2016

the hotel fenix is what it is is clean & tidy forget the pool unless you want to get up at 6 in the morning the beach is across the road lovely & clean . we were on a b&b went to breakfast once food all floating in oil did not bother again . we think that all the hotels...

Thank monster2013
Norwich, England, United Kingdom
Reviewed 18 September 2016

Literately just back from 2 weeks B&B at this hotel, cant fault the hotel or the staff. Yes there is a sun bed issue but how sad people really are when they set their alarm for 6.30 am then go down put the towels on the sun beds then clear off for the day, its not the fault of the...

2Thank melbert2014
Reviewed 17 September 2016 via mobile

We stayed here for two weeks, I've just had a glance at recent reviews 😮 a hotel is somewhere to sleep change and wash!! People would complain if it was a palace!! Yes the food is horrible but so is majority of hotel food Bulgaria is cheap enough to eat out, the maids are absolutely fabulous! Not there fault the...

1Thank Jennie M
Edinburgh, United Kingdom
Reviewed 12 September 2016

Wow, where do i start, if you are looking at booking this hotel, please don't bother I have a long list but i swear this is all true and i have pictures that although don't always show the exact issue they help it along, so to start. When we arrived it was just as a massive thunder storm hit, I...

2Thank Debby1875

324 photos of this hotel

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All Traveller Photos (316)
Hotel & Grounds (64)
View from Room (22)
Room/Suite (60)
Bathroom (10)
Pool/Beach Area (34)
Dining (4)
Other (122)

Management photos: Courtesy of the property manager

All Management Photos (8)
View from Room (1)
Hotel & Grounds (4)
Room/Suite (1)
Pool/Beach Area (1)
Dining (1)
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  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Fenix commands an excellent position in the popular resort of Sunny Beach with an enviable location just a few metres away from the golden, sandy beach and the resort's lively seaside promenade. There are plenty of shops, restaurants and bars nearby too. Nestled between the hotel and well-kept green lawns is the swimming pool which has a children's section at one end and an inviting pool bar serving a selection of refreshments at the other. Hotel Fenix provides modern and comfortable studios, twin and family rooms, all with air-conditioning. ... more   less 

Additional Information about Fenix Hotel

Address: Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: ₹ 2,711 - ₹ 7,228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fenix Hotel 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Fenix Hotel Sunny Beach
Hotel Style:
#21 Spa Hotel in Sunny Beach
#37 On the Beach Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Hotel staff and other travellers.
41 questions
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Questions? Get answers from Fenix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views on floor 8 or 9”
, 6 Oct 2016 | Read review
“try to get a room without the interconnecting door unless you actually want to use it as a family room.”
LorraineB167, 29 Sep 2016 | Read review
“Book a pool view will more than likely also get a sea view,also book a higher floor to get a better view.”
doreen281050, 27 Sep 2016 | Read review
“Get a Studio on a high floor”
  • view from our studio
bazzer382, 22 Sep 2016 | Read review
“sea view is the best”
monster2013, 19 Sep 2016 | Read review
5 of 5