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Embassy Suites by Hilton Winston - Salem

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Traveller (36)
Room & Suite (21)
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Overview
  • Excellent44%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible7%
Travellers talk about
“omelet”(48 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Winston - Salem
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Winston - Salem
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (963)
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961 results
Traveller rating
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70
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LanguageEnglish
410
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141
88
70
Show reviews that mention
All reviewsevening receptionconvention centeromelettwo room suiteparking deckhot tubvalet parkingliving areabusiness tripcomplimentary breakfastbreakfast was excellentindoor poolking bedbeds were comfortablefriesthe breakfast areayogurt
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1 - 5 of 961 reviews
Reviewed 4 days ago

This is the worst hotel I have stayed, I have been a hilton honors member for over 10 years, and this is the worst hilton, and in general the worst one, the room was disgusting dirty, dont even want to talk about the bathroom, and...More

Review collected in partnership with Embassy Suites Hotels
Thank dsaloni5
Hotel's Favourite
Reviewed 30 April 2018

We only had one night to enjoy this hotel, and wish we had longer to spend there. I was traveling with some of my children, so I booked a two bedroom suite. It more than met my expectations: it was very spacious and clean, the...More

Thank Teresa199010
Reviewed 4 days ago

The national meeting was arranged by committee. This hotel and this city was a wise choice. The staff for banquet meals was attentive and personable. Food was excellent. The hotel is family-friendly and all staff treated us like family.More

Review collected in partnership with Embassy Suites Hotels
Thank Phyllis J
Response from yvettewesley, General Manager at Embassy Suites by Hilton Winston - SalemResponded 2 days ago

Thank you for sharing your experience with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue...More

Reviewed 5 days ago

I had the pleasure of staying at the Embassy Suites for my 40 Salem Academy High School Reunion in April 2018. The staff was very helpful and pleasant, but I would like to commend Jeremy J. to his supervisor as an exceptionally helpful and pleasant...More

Thank Tameron K
Response from yvettewesley, General Manager at Embassy Suites by Hilton Winston - SalemResponded 2 days ago

Thank you for sharing your experience with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team and Jeremy...More

Reviewed 5 days ago via mobile

We stayed here for just one night but if I had been here for a longer time I would have checked out anyway. The hotel was severally outdated. The furnishings were old and our room smelled of the old rooms when smoking rooms were a...More

Thank wallacescottb
Response from yvettewesley, General Manager at Embassy Suites by Hilton Winston - SalemResponded 4 days ago

Thank you for taking the time to share your recent experience with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 132 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Winston Salem
#10 Romantic Hotel in Winston Salem
#11 Family Hotel in Winston Salem
#12 Business Hotel in Winston Salem
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 132 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Winston Salem
#10 Romantic Hotel in Winston Salem
#11 Family Hotel in Winston Salem
#12 Business Hotel in Winston Salem
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (21)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Murrmaid
10 April 2017|
Answer
Response from Courtney S | Property representative |
Good evening, Yes! All registered overnight guests get to enjoy the signature cooked-to-order breakfast at the Embassy Suites. The Evening Reception is 7 days a week- 2 complimentary beverages per person and light snacks... More
1
Vote
Shadmonster
13 July 2016|
AnswerShow all 5 answers
Response from Andy N D | Reviewed this property |
There is a pass you can obtain from the front desk which will allow you to come and go during the day without incurring additional charges. If you don't obtain this, you will have to pay for each in and out.
1
Vote
Rusty S
2 May 2016|
AnswerShow all 4 answers
Response from Nhampton | Reviewed this property |
The parking deck is actually a city lot, but I would imagine the Embassy Suites could answer your question. Or maybe there is an option for non-deck parking nearby?
0
Votes
Room Tips
"Downtown location and great view of the city from most rooms"
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"My room was on a busy street side and on the 3rd floor. There was a lot of outside noise."
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"We were on the 5th floor and it was very, very quiet. I was surprised that the hot water was almost instant..."
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"I liked the views of the city and the mountains in the background, so being in the heart of downtown I think..."
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