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Quality Inn & Suites Hanes Mall

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Traveller (34)
Room & Suite (11)
Pool & Beach (2)
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Overview
  • Excellent23%
  • Very good32%
  • Average22%
  • Poor9%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
There are newer reviews for Quality Inn & Suites Hanes Mall
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Traveller rating
38
48
36
16
23
Traveller type
Time of year
LanguageEnglish
38
48
36
16
23
Show reviews that mention
All reviewsroom was cleanhanes mallthe hotel is pet friendlywafflesstaff was friendly and helpfulgreat place to stayvery nice stayonly stayed one nightdecent hotelwould stay againoutdoor poolenjoyed my stayhospitalmicrowavecerealjacuzzifaucet
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11 - 15 of 161 reviews
Reviewed 16 September 2017 via mobile

Older accommodations. Large business rooms. Large breakfast area. Close to medical hospital and mall. Very crowded area to go out to eat. Traffic heavy throughout. No internet available to stream a movie.More

Thank wiltonrise
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 10 October 2017

Thank you for choosing the Quality Inn & Suites Hanes Mall for your overnight accommodations. I am so sorry that our internet capabilities were not sufficient to stream a movie while you were here. I hope you contacted our internet provider at the number listed...More

Reviewed 23 August 2017

We only stayed one night while traveling through. The room was quiet and the bed was comfortable. It was clean and had just been freshly painted and had new carpet. The security maintenance man was very kind and helpful to us when we encountered a...More

Thank twotravelers50
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 25 August 2017

Thank you for taking the time to tell us about your stay with us at the Quality Inn & Suites Hanes Mall. Your feedback is very important to us. We value your business and hope to see you again when you are back in the...More

Reviewed 14 August 2017 via mobile

Front desk staff need customer service training. Male employee was rude and made it very clear he didn't have time to handle my request for a credit card authorization form. Unfortunately couldn't cancel.More

Thank kellis120
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 17 August 2017

We sincerely apologize for the rudeness you experienced at the front desk. I assure you that was an isolated incident as we normally have rave reviews about our staff. Nonetheless, that was not acceptable and I have addressed that situation to ensure we are more...More

Reviewed 5 August 2017

I have stayed at this Quality Inn many times, and the staff is always helpful, and friendly. The rooms are very clean, good internet, and comfortable beds, with a fridge and microwave. The breakfast in the morning, included, has a nice selection, and tasty. Near...More

Thank vatraveler06
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 17 August 2017

It was a pleasure having you with us. Your kind words were greatly appreciated. We value your business and look forward to having you with us again.

Reviewed 1 August 2017 via mobile

The Quality Inn is just off the interstate and very near Hanes Mall so a lot of shopping and food choices. Getting back on the interstate is difficult and seems to take you out of the way to get back on. The rooms were clean....More

Thank Scott T
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 17 August 2017

We are so pleased you enjoyed your stay with us. We strive very hard to have the nicest accommodations possible at the lowest rates possible. We look forward to having you with us again. We appreciate your business!

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 65 - US$ 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 65 - US$ 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (34)
Room & Suite (11)
Pool & Beach (2)
Questions & Answers
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Charlie P
6 April 2018|
AnswerShow all 2 answers
Response from AndyG284NC | Reviewed this property |
Very close, about 7 minutes
0
Votes
Betty B
5 March 2018|
Answer
Response from Shala L | Reviewed this property |
No not for pets.
0
Votes
Room Tips
"Do not book through their site, get a first floor room (no elevator) watch the safety latches"
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"Ask for a first floor room at reserving if you're traveling with a pet."
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"First Floor rooms are better"
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"Top floor away from road"
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