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Best Western Plus Hanes Mall Hotel

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Traveller (40)
Room & Suite (19)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The BEST WESTERN PLUS Hanes Mall Hotel is designed with travelers in mind.Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant® Health Forsyth Medical Center are both just outside our door. The beautifully appointed guest rooms of the BEST WESTERN PLUS Hanes Mall Hotel feature a contemporary decor with free Wi-Fi, cable television, microwave and refrigerator. Overnight guests are welcome to enjoy a complimentary hot breakfast buffet with sausage, eggs, waffles and more! Guests at this Winston-Salem hotel are also invited to take advantage of our fitness room, business center and seasonal outdoor pool.If you are in town on business, the 1200 square foot meeting room is perfect for professional events.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
55Restaurantswithin 1 km
3Attractionswithin 1 km
596Reviews
109Photos
3Q+A
51Room tips
Traveller rating
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  • 68
  • 27
  • 27
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Popular mentions
When I arrived at the hotel, a well mannered professional young man greeted me at the desk (Justin). Got my room keys, went to my room. Had an immediate problem (I choose not to say), but Justin handled it immediately, called me within in 20 minutes to let me know the GM would
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Response from Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel
Responded 4 days ago
Dear david a, We are very sorry that there was an immediate problem when you checked into your room. Thank you for letting us make corrections and you were able to stay with us. Your business is very important to us and is always appreciated. Most Sincerely Best Western Plus Hanes Mall Winston Salem, NC
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Hotel's Favourite
Traveling through & booked on-line. Met Miss Lee, who was lovely & sweet. We asked about the pool, on-line through travel site misled us, its seasonal...but she up graded us to a room with a nice whirlpool tub! Yay! She offered great assistance in helping us find places to eat,
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Response from Gloria B, Guest Relations Manager at Best Western Plus Hanes Mall Hotel
Responded 28 Jan 2019
Dear NMStoryteller, Thank you for choosing our hotel and taking time to post these comments about your visit. Thank you also for recognizing our employee and her service. Your business is important to us and is always greatly appreciated. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
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I was with a group of 7 ladies and we rented 4 rooms. The rooms were clean and the hot breakfast was one of the best I have had at a hotel. We would stay again as our overall experience was good. My only complaint about the room I was in is that the compressor on the fridge
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Response from Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel
Responded 4 days ago
Dear likestotravelwfam, Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed, especially the refrigerator and musty smell issue. It was a pleasure to have you and your lady friends stay with us. We appreciate your business and hope you will give us another chance to serve you. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
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Hotel is very clean and rooms are very comfortable. We enjoyed Hot breakfast in the morning. It offered lots of variety of hot and cold items. I will definitely be staying here again. Customer service is super friendly. They make you feel at home. Great job everyone.
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Response from Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel
Responded 4 days ago
Dear Veer P, It was a pleasure to have you stay with us. We can't thank you enough for choosing our hotel and posting this review of your visit. We do hope you will visit us again soon. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
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I’ve stayed here multiple times, with children and alone.. each time I was treated the same. Full breakfast is a plus and location is across from hospital, literally next to mall and multiple shopping and food areas. Great location!!!
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Review collected in partnership with Best Western
Response from Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel
Responded 1 week ago
Dear pearsonfamily2017, Thank you so much for your repeat business and posting comments about our services. It is always a pleasure to have you stay with us. We are glad that your find us to be consistent with services and our location convenient We look forward to your next trip. Most sincerely, Best Western Plus Hanes Mall Hotel. Winston Salem, NC
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Photo provided by managementBest Western Plus Hanes Mall Hotel
Fitness Room
Tiny vanity and hidden closet
Reading chair but where is the light?
King Room
King Room
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are you able to walk to BJ Brewhouse for dinner
Actually, this restaurant is very close but due to heavy traffic we recommend you drive. It's about 2 minutes driving time. Ask the desk person for directions. We look forward to seeing you soon.
0 votes
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As I recall, they had fruit, cereal, waffles, eggs, bagels, yogurt and sausage links.
1 vote
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is this a pet friendly hotel?
I really can't say - I know we did not have a pet and I do not remember seeing any but the best thing to do is call them directly to see for yourself!!!
0 votes
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"ask for room away from street"
"Request one of the "15 rooms" (i.e. 215, 315) behind the elevators to get a bigger room where the A/C units dont face the desks"
"I am not sure about any other floors, I was on a non-smoking floor."
"What is this? Do you want to know if I left a tip? YES, I did!! I ALWAYS do! Do you want to know how much? I'll NEVER tell~!"
"Try for th 5th floor near the end of the hall"
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PRICE RANGE
US$ 77 - US$ 143 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaWinston Salem
NUMBER OF ROOMS
130
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