We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Winston-Salem Hanes Mall

Visit hotel website
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$ 100.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Winston Salem hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fe93cbf6d96c4f7dac913f319cd9cb09", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1485127,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34393632],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":100,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fe93cbf6d96c4f7dac913f319cd9cb09","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":111,"lowestMetaPrice":100,"additionalPartner":false,"highestMetaPriceDisplay":111,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":111,"lowestMetaPrice":100,"highestMetaPriceDisplay":111,"hotelName":"SpringHill Suites Winston-Salem Hanes Mall","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZlOTNjYmY2ZDk2YzRmN2RhYzkxM2YzMTljZDljYjA5IiwiQUlLIjoiZDU1NzQxNmI3ZjdkNGE1MTk1ZWJkMDlkYzQ3YzBkNTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$ 100", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34393632":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Indoor pool
Dry Cleaning
Heated pool
Show more
Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Good to know
HOTEL STYLE
Green
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
36Car recommended
Grade: 36 out of 100
42Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
206Reviews
50Photos
0Q+A
32Room tips
Traveller rating
  • 99
  • 78
  • 19
  • 3
  • 7
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
We have stayed here numerous times when in town. We always pick this hotel because it is roomy, comfy, great location and of courses affordable. The suite area has a sofa and trundle bed which helps with teenagers. Always had a good experience here.
Read more
Without a doubt, this was the rudest reception I have ever received. Receptionist on duty, Ashely, checked my wife and I in, well enough at first thought. After arriving at our assigned room (407), which I confirmed with Ashley before going upstairs, both key cards did not work.
Read more
Response from Kyle R, General Manager at SpringHill Suites Winston-Salem Hanes Mall
Responded 2 weeks ago
Dear Michael, I sincerely apologize for all that happened during your stay. Please rest assured There is new management and situations like these will not arise again. My sincerest apologies. We are in continuous training for all team members and hope your next trip to Winston Salem will be a better one. Once again I sincerely apologize. Thank you- Rachel Courtney General Manager
Read more
Stayed two nights here while at a conference. Check in was super friendly, quick and helpful. Breakfast offerings included much variety (waffles, oatmeal, eggs and sausage, yogurt). Didn't use the pool or fitness room, but both appeared to be clean and well maintained. House
Read more
We cannot say a lot about amenities etc. as we arrived near midnight and took out after breakfast the next morning. Our check in was welcoming and efficient. The room was very clean and comfortable. The breakfast was actually well supplied - fresh fruit, hot items, breads and
Read more
The 1st issue was the shower curtain in the bathroom appeared to have a stain that looked like feces. Other than that the hotel appeared modern, and the breakfast was okay. The customer service was mediocre, because the person who appeared to be the front desk manager didn’t even
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
bath towels
Long bathroom spa colors
Artwork in room sitting area
Room 415 - Bedroom
Comfy beds
Previous
"Check to see debit card policies."
"Can't think of a reason for any room to be bad"
"Top floor appeared to be quiet"
"loved the 2 double bed room with the sofa/desk area--coffee maker, sink, microwave and fridge--like a tiny kitchen and living room!"
"Rooms on the backside facing trees so it's dark and helps with sleep"
Previous
PRICE RANGE
US$ 82 - US$ 145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites winston-salem hotel winston salem
FORMERLY KNOWN AS
SpringHill Suites Winston-Salem
LOCATION
United StatesNorth CarolinaWinston Salem
NUMBER OF ROOMS
95
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing