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Holiday Inn Express Winston-Salem Downtown West

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Holiday Inn Express Winston-Salem Downtown West
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198 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Orange Park, Florida
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago NEW via mobile

Wonderful facility and staff. Very courteous professional and friendly. Room was comfortable and clean. Stayed 4 nights enjoyed it. Breakfast was a good value buffet or cooked to order. One note the bathroom door in the room closes automatically😠kind of annoying but I understand why.

Thank Van P
Bradenton, Florida
Level Contributor
140 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 week ago

This HIE has an above average breakfast and breakfast area as compared to other similar hotels. We have always found it well maintained and with lots of choices. The hotel location, the friendly staff, and the above average breakfast are its positive points and the reason for the very good rating. Our room was clean and comfortable, but some renovations... More 

Thank Brian0ntheGo
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

As a platinum Holiday Inn member and an IHG member-owner, this visit will not stop me from using the Holiday Inn brand. With that said, the bathroom was not clean when we checked into our room so not so pleasant partaking in what the previous guest left behind. Some updating has occurred but not enough as the elevator was so... More 

Thank Tamara T
IHGService, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear Tamara T, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our breakfast selection and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our elevator and the... More 

New York City, New York
1 review
Reviewed 4 weeks ago

I log in more than 150 nights a year on the road. This is a special place... Rooms are the same as all other Holiday Inn Express franchise across the country; but It is the people that have the touch making this place a truly home away from home. Front Desk Manager Crystel patiently listens to each and every guest's... More 

Thank SustainableOne
Hingham, Massachusetts
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 August 2016 via mobile

About a 5 minute drive to the back entrance to WFU. Also, located across the street and next door to a whole foods and Publix. Positives were clean rooms with comfy beds and pillows, strong shower water pressure, nice clean outdoor pool, good selection at free breakfast and accessible toilet paper placement:) Improvement areas are drabbish lobby and hallway, which... More 

1 Thank HinghamPonch
James W, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for the kind review and all the positive comments about the convenience of our hotel and all of our amenities. We will definitely use your comments as we look to improve our property. More 

Savannah, Georgia, United States
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2016 via mobile

We stayed here over the weekend. The building older and would benefit from painting and minor repairs. Our toilet didn't flush well. The housekeeping team did not replace the coffee in our room. When we told the front desk that evening, we were told they were short staffed and couldn't leave the reception area. There is too much competition for... More 

1 Thank Judy W
James W, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

First off thank you for taking the time to review our hotel and let me know how your stay was. I am very disappointed you didn't receive the level of service I expect from our team and will make sure those issues are addressed for any future guest. I hope you can give us another chance if you are in... More 

O'Fallon, Missouri
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 13 August 2016 via mobile

My daughter and I stayed at this hotel when visiting Wake Forest University. Pros: sweet and super helpful employees, carts to haul luggage, good breakfast and location. Cons: needs some serious renovations, not "newer" like a lot of the HIE I have stayed at. I would probably look elsewhere when visiting Winston-Salem.

Thank KellyHuffman
IHGService, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear KellyHuffman, Thank you very much for staying with us and providing us your valuable feedback. We are happy to know that you found our staff to be helpful and breakfast and location to be good. However, we sincerely apologize that you found our hotel needing some renovation. We have taken note of your comments and have shared them with... More 

Louisville, Kentucky
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 August 2016

We stopped here at 3a in the morning as a stopping point for our drive to Carolina Beach. The staff helped us out on the rate since we were only staying for a few hours before getting back on the road. All of the staff was very friendly, and the breakfast was above our expectations. Our children were most impressed... More 

Thank Gobi1louisville
Bulverde, Texas
1 review
Reviewed 5 August 2016

Terrific hotel - they made me feel at home. I spent a month there in Jan,2016 and three more weeks in June,2016. Both trips related to wife's cancer surgery at Wake Forest Baptist Medical Center (only 2 blocks away), so I was under a lot of stress. (She's fine now.) The rooms are clean and comfortable. The breakfast is tasty... More 

Thank 60TxGW60
1 review
Reviewed 24 July 2016 via mobile

I was greeted with a friendly smile. The staff was very professional. The entire hotel appeared very clean. I was impressed with how comfortable the beds were. The continental breakfast had a wide variety and tasted delicious!

Thank Melissa W

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Management photos: Courtesy of the property manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New downtown Winston - Salem hotel boasts excellent facilities Enjoy comfort at our new Holiday Inn Express Winston-Salem Downtown West near Wake Forest University. Our Winston - Salem accommodations will make you feel at home when you travel.Families looking for lodging in downtown Winston - Salem will enjoy staying at our hotel, located just off Business I-40. We offer close proximity to numerous Winston-Salem attractions, so you will always have something fun to do. Nearby sights and activities include shopping at the Hanes Mall, exploring historic Old Salem, SciWorks, the Reynolda House Museum of American Art and Bethabara Park. Business travelers will be impressed by the comfort of our Winston - Salem hotel. Situated downtown near the Benton Convention Center, we are convenient to large companies, including the BB&T headquarters, Krispy Kreme headquarters, Sara Lee, GMAC, Lawrence Joel Coliseum and both Wake Forest University Baptist and Forsyth Medical Centers. Salem Academy, Winston Salem State University and North Carolina School of the Arts are nearby. We offer a 24-hour business center with fax, print and copy services and free high-speed, wireless Internet access.While lodging in our downtown Winston - Salem hotel, enjoy amenities like the outdoor pool, a 24-hour fitness center and complimentary Express Start hot breakfast. Book your reservation now to take advantage of our great Winston - Salem hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Winston-Salem Downtown West

Address: 110 Miller Street, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: ₹ 7,500 - ₹ 8,932 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Winston-Salem Downtown West 2.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Winston-Salem Downtown West staff and other travellers.
1 question
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Murrells Inlet, SC
7 months ago

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Questions? Get answers from Holiday Inn Express Winston-Salem Downtown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are slightly quieter but the hotel in general is pretty quiet.”
 of 5 bubbles D4362XJtomr, 26 May 2016 | Read review
“I don't think there are any good views.”
 of 5 bubbles JudyHoyer, 22 May 2016 | Read review
“away from the lifts”
 of 5 bubbles Shakaka, 3 May 2016 | Read review
“It has to be the friendliest hotel in WS. Excellent customer Service!”
 of 5 bubbles lariatgirl, 16 Apr 2016 | Read review
“Rooms on the north side overlook the nearby interstate”
 of 5 bubbles KayS470, 21 Nov 2015 | Read review
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