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Comfort Suites Winston Salem/ Hanes Mall

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147 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Winston Salem/ Hanes Mall
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Showing 146: English reviews
Winston Salem, North Carolina
Reviewed 26 July 2016 via mobile

Room was nice, staff just wasn't the friendliest. Pool was ok, as long as you didn't mind younger people out there drinking a lot. Ending up finding 2 bugs in my bed which was completely disregarded by front desk staff. Will not be staying here again. Hotel was also located out of the way. Hope this helps! If traveling for...

2Thank Amorris0926
Reviewed 18 June 2016 via mobile

We stay here every 3 months, because it is close to the hospital. Rooms are always clean and well appointed. The staff are excellent and very accommodating to our needs. The property does have a fitness center, only cardio equipment. It would be even better if they would include weights. The pool is outdoors and decent in size. My only...

Thank Jonathan W
Estes Park, CO
Reviewed 27 May 2016 via mobile

Stayed here for five days while racing National Road Championships. Nice, clean and friendly staff. Large breakfast buffet. Rooms are large with nice appointments. Refrigerator, coffee and microwave. Desk is a nice touch for charging and using computers. Highly recommend staying here.

Thank dutchman59
Jay, New York
Reviewed 15 May 2016 via mobile

This hotel location is convenient if visiting Winston Salem area. Close to the Hanes Mall. Restaurants near by. They had a mgr reception at night serving wine, beer and light snacks. Breakfast was adequate. The rooms could really use some updating.

Thank adkhighpeaks55
Southport, NC
Reviewed 6 May 2016 via mobile

This is a great hotel, with a great staff, including the front desk and breakfast folks. The room was big, well appointed, and everything worked. I recommend this hotel. FYI, it is located a short distance south of I-40, at exit 190, behind the Microtel hotel.

Thank Impalajohn
Greenville, North Carolina
Reviewed 1 May 2016 via mobile

The beds were very comfortable, the rooms were clean, and we had plenty of towels. It's located right off of I-40, right beside Outback, and within walking distance from Hanes Mall. The employees were very friendly. We'll definitely stay here again!!!

Thank zetaspeechlady
McMinnville, Tennessee
Reviewed 20 April 2016

I stayed on the 3rd floor, Room was very spacious. I was in a King room that looked to be handicap accessible room. The cooling unit had a hard time keeping up and I thought it was not working, but it all worked out. I would stay here again. Very clean and customer service was excellent!!!

Thank tylas9397
Reviewed 18 April 2016

The comfort suites in Winston Salem is a very nice hotel to stay at. It's right off the interstate right at the Hanes mall. Close to all the eateries and shopping the staff is friendly and helpful. The rooms are very clean and the service were great.

Thank Ezra D
Spartanburg, South Carolina, United States
Reviewed 6 April 2016

Good bedding. Conveniently located near I40. Room and location great. The inclusive breakfast buffet was not the best I have had with Choice Hotels. They had not bacon or sausage on the bar., The other continental style items were good. Very clean and safe.

1Thank Mike H
Reviewed 7 March 2016

David at the front desk was so helpful! I had made an error with our reservation (NO fault of his) but he got everything straightened out for us. Only an outdoor pool which was a bummer, but that was the ONLY bad thing to say about this property. Very close to mall and lots of restaurants. Beds were comfy, hotel...

Thank indyhug111
AtmaHotelsWS, General Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Thank you for choosing to stay at Comfort Suites Hanes Mall while in Winston Salem. David is one of our awesome team members who definitely strives to provide our guest with the best service possible. I am so glad he was able to correct the issue for you. Please come back and see us again soon!

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: ₹ 5,834 - ₹ 14,521 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Winston Salem/ Hanes Mall staff and other travellers.
6 questions
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Waynesville, North Carolina, United States
Wilmington, NC
11 months ago
Charlotte, North Carolina

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Questions? Get answers from Comfort Suites Winston Salem/ Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not be elevator.”
GiGiHouston_TX, 15 Nov 2016 | Read review
“If you want a suite, make sure you clarify that that's what you're getting”
stephaniebE1988OD, 14 Nov 2016 | Read review
“We were on the 5th floor an slept well”
49betsyb, 29 Aug 2016 | Read review
“Double rooms are larger.”
tylas9397, 19 Apr 2016 | Read review
“Choose a top floor room. The only noise I heard was from kids running on the floor above me. There were no outside noises to speak of.”
MikeH332, 5 Apr 2016 | Read review
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