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Courtyard Winston-Salem Hanes Mall

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Traveller (24)
Room & Suite (34)
Dining (7)
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Overview
  • Excellent49%
  • Very good34%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“hanes mall”(31 reviews)
“lobby cafe”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
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Additional information
Offers from Courtyard Winston-Salem Hanes Mall
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Offers from Courtyard Winston-Salem Hanes Mall
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (214)
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212 results
Traveller rating
102
73
19
11
7
Traveller type
Time of year
LanguageEnglish
102
73
19
11
7
Show reviews that mention
All reviewshanes malllobby cafestarbucks coffeefront deskoff the highwaybusiness tripwould stay here againking bedrooms are cleanoatmealwake forest universityparking lotbistrobridgettemarriottteresahallway
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1 - 5 of 212 reviews
Reviewed 2 weeks ago

The hotel was clean and the room was exceptionally clean. Anything more than that is a bonus. The front desk was efficient and they always greeted us with a smile. I unfortunately got the room directly opposite from the ice maker and it was extremely...More

Thank Larry B
Reviewed 6 May 2018

Booked this hotel through Expedia. I am a Marriot Rewards member and used to travel for work but changed jobs and am happier. Nice hotel, as hotels go. We arrived and checked in after 5 pm and found our room was still being cleaned. Once...More

Thank OBX717
Reviewed 5 May 2018 via mobile

....but never again in this location. My family and I travel overseas frequently and spend many weeks a year in different US locations. I have NEVER complained about a single location, service or staff issues, but this review was earned. I made reservations for this...More

Thank Dinah W
Response from Bob C, General Manager at Courtyard Winston-Salem Hanes MallResponded 6 May 2018

We pdide ourselves on our exceptional service and accommodations. From your review we have fell below your espectations, I personally would like to apologize for any inconvenience, and I will share your feedback with our management team. Please if you are in this area please...More

Reviewed 2 May 2018

We were having maintenance on the parking lot in my development so I decided to avoid it all and stay at a hotel for the night. I live just about three miles from this hotel so this was very convenient in terms of me staying...More

Thank Vanessa S
Reviewed 8 April 2018 via mobile

Stayed at the Courtyard over the weekend for a soccer tournament. Our stay was comfortable, room was clean and no complaints. The lobby area is nice and staff was friendly. Hotel is across from the mall and close to lots of dining choices. Would stay...More

Thank Kdawg282
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 98 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Winston Salem
#10 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 98 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Winston Salem
#10 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (34)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Don' get the room near the Ice machine"
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"One with a balcony with a pool view is nice"
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"The way the hotel is situated, all rooms are great."
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"A/C unit was quiet in our room 319."
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