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All of the hotel staff was great- after traveling how nice to walk into a hotel and someone greets you with a smile and welcome you. They love pets- which is a plus in my book. The rooms were clean and even the ladies cleaning...More
beds were comfortable. but that's it. extremely overpriced for this level of quality. there was a slight odor in the room but the worse part was the dirty bathroom floor. there was no breakfast to be had. they had cereal for sale but no milk....More
1 Thank Rita T
Response from IHGService, Guest Relations Manager at Candlewood Suites WilsonResponded 2 weeks ago
Dear Rita T,
Thank you for taking the time to write a review about your stay with us. We are glad that you found our beds to be comfortable. On the other hand, we would like to apologize for not living up to your expectations...More
Said that they didn't rent to locals. Is this discrimination????? It was such a negative experience seeing that this didn't happen the first time of the visit. If my first stay was without any issues, then why couldn't that record stand for a recent interest...More
Response from IHGService, Guest Relations Manager at Candlewood Suites WilsonResponded 3 weeks ago
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in...More
Stayed here because every other hotel was booked. Would not normally stay in an extended stay property for a one night stay. Staff was very busy ,but they were very accomodating and polite. Property was old but clean. Beds were comfortable.Dont expect the service of...More
So, I had needed to stay one more night when I noticed my charges were incorrect. The charges did not reflect my online booking "through IHG" charges. I called the night clerk explaining this and she assured the night auditor would balance it out. I...More
1 Thank misty12204
Management response:Responded 7 April 2017
I do so strongly apologize for the manner your situation was handled. It very well could of been handled in a more timely matter. I assure you I have addressed this to the staff members.
US$ 75 - US$ 128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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