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This was a last minute trip and we were very pleased with the accommodations we received. The 2 Queen bed Junior Suite was clean, spacious and the customer service superb! I cannot give top rating only because I am a Hilton timeshare owner so I...More
There is everything to like about this hotel: Staff (front desk leader Weston in particular) is very welcoming and remembers your name and preferences, location is near dozens of restaurants and great shopping, its very clean with comfortable bedding, the pool is heated and lively,...More
1 Thank Charles Y
Response from Will L, General Manager at Hilton Garden Inn Wilmington Mayfaire Town CenterResponded 5 September 2017
Thank you so much for the fantastic review!! We really appreciate your business and hope to see you again very soon!
Will Lear, GM
This hotel is great for shopping at Mayfaire, lots of local restaurants and close to UNCW and beach. They did charge my card $40 after I️ left. When I️ called to ask, they said I️t was an incidental hold and would fall off in a...More
Thank Jackie G
Response from WilmingtonHGI-FOM, Front Office Manager at Hilton Garden Inn Wilmington Mayfaire Town CenterResponded 1 week ago
Thank you for taking a moment to share your experience. I am happy to hear you had a nice time at our property. The reason for the $40 incidental charge is for our hotel bar, and pantry. We look forward to welcoming you...More
It was a cold January night, and I was welcomed by a handsome, young man who immediately greeted me with the biggest smile on his his face. He welcomed me to the hotel, introducing himself as Isaac; I knew from that moment, it would be...More
1 Thank rgresalfi
Response from WilmingtonHGI-FOM, Front Office Manager at Hilton Garden Inn Wilmington Mayfaire Town CenterResponded 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you had a great experience with Isaac. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.
We stayed here while in town on vacation and are a bit disappointed. We arrived in town 8 hours ahead of time (drove straight through from CT) and called the hotel to see if we could check in early. We were told we would have...More
Response from WilmingtonHGI-FOM | Property representative |
Hi Rosalie! Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost... More
Hi Rosalie! Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate, please know that you can inquire about a Bed and Breakfast package.