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BEST WESTERN PLUS Coastline Inn

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BEST WESTERN PLUS Coastline Inn
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630 Reviews from our TripAdvisor Community

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Showing 607: English reviews
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Apex, North Carolina
Reviewed 4 days ago NEW

The staff has changed the last few visits, every time they are significantly worse the the last. Rude at check in, rude with questions, as if the employee had a personal grudge against me. Not sure what prompted the ill attitude, but as long as I've been coming here, ill begin to venture down the street to the Hilton

Review collected in partnership with Best Western
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Helpful?
Thank justind425
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for taking the time to report your interaction with the front desk when you checked in on Friday. I actually thought you may have reviewed the wrong hotel because the entire staff at the front desk has been the same for the past 5 years and I have never had a complaint about my staff. My staff always...

Shelby, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This was our second stay at the Coastline Inn and when we got to Wilmington we looked for it. The check-in was without issue and when I had forgotten that we are VIP Best Western customers, the front desk looked it up to be sure we got credit for our stay. The hotel is an older one, with outside entrances...

Review collected in partnership with Best Western
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Helpful?
Thank Blannie R
About Hotel's Favourite Review
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We are so glad you decided to come back and visit with us while in Wilmington. Thank you for the nice comments on the hotel and the staff and we look forward to your next visit

Reviewed 6 days ago NEWvia mobile

I enjoyed a week at this hotel. The room was smaller than I expected but there was plenty of outdoor space to make up for it. The view from my room was beautiful. I was able to see the boats from my bed or venture out on the decks when the weather was nice. I would stay here again!

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Helpful?
Thank Monica A
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments on the hotel and the surrounding area. It is very relaxing to sit and watch the activity on the riverfront and with the nice weather we have been having it makes being outside even better. WE do appreciate your business and we hope you will come back and visit again

Charlotte, North Carolina
Reviewed 1 week ago

A comfortable place to stay, but the room seemed crowded to me. Had stayed at another motel on the other side of town that was much larger and half the price. Staying at this motel you are paying for location...which I knew going into it. Still, after staying here, I think I would stay at another location with a better...

Review collected in partnership with Best Western
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Helpful?
Thank Morningboyat3
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the comments and I am sorry if the room was not up to your expectation. When the hotel was originally built in 1989, it was built as more of a boutique hotel and then we upgraded our flag to Best Western. The entire staff works very hard to keep the rooms and the hotel clean for our...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

We stayed@ the Best Western for a wedding over Easter weekend. Our room was extremely clean, comfortable bedding, wonderful view & the staff was very helpful & friendly. I would definitely consider staying here again!

Review collected in partnership with Best Western
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1Thank O1533VYvalerieb
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for staying with us this past weekend. Your comments on the hotel and the staff are greatly appreciated and we hope you will come back and visit with us again soon.

Brasstown, North Carolina
Reviewed 1 week ago via mobile

The staff are wonderful! The hotel is clean and right on the water (Cape Fear River) with a private pier. That said, the wheelchair access really should be better. The entrance to my room (the one with a roll in shower) was at least an inch high. ADA only allows a .25" threshold without a ramp, and the door was...

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Helpful?
Thank GrannyOakley
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your nice comments on the hotel and the staff. I am sorry if the entry to your room was cumbersome to access with your wheelchair. We will take a look at the thresholds for all of our accessible rooms and see what we need to do to fix the issue. Again, thank you for staying with us...

Rock Hill, South Carolina
Reviewed 3 weeks ago

Very disappointed with room size. My husband's walker would not fit between bed and dresser to get to chair at the window. Thankfully he could walk to chair next to the window. Shower was excellent with rain shower head, toilet was low and not standard height for handicapped people. When we asked to change to another handicap room, we were...

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Helpful?
Thank Paulab354
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for taking the time to report the issues you had in your room during your recent stay with us. As I stated in the other survey, we will take a further look at how the accessible rooms are laid out and work on making them easier to maneuver and putting higher toilets in the bathrooms. We have new...

North Carolina
Reviewed 20 March 2017

Great stay. Overlooking the river. Could see the Battleship from our room. Breakfast was provided. Very nice room, staff was very helpful. Near lots of eating places and stores for shopping. Will stay there again.

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Helpful?
Thank Barbarainnc
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for staying with us while in the Wilmington area. We are so glad you enjoyed your stay and we hope to see you again when you're in Wilmington

Foley, AL, United States
Reviewed 18 March 2017

The Best Western provided a wonderful location to hold a reunion for shipmates who served on board the USS Jallao. It is somewhat separated from the city, yet is very conveniently close enough to walk into town. The hotel itself provides rooms for gathering and conducting business. There is plenty of space to meet and talk, as well as socialize...

Review collected in partnership with Best Western
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Helpful?
Thank R286YEalanf
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We are so happy that your group selected our hotel for their reunion. We always enjoy military reunions as its so exciting to hear all of the memories shared and to hear the events during your time of service. We appreciate your service to our country and we thank you for staying with us and hopefully you all will be...

Reviewed 7 March 2017 via mobile

I have stayed in this hotel many times over the years, but not in a couple of years, this has been my last. The bed and pillows were so soft it nearly ruined my 2 days there, stiff neck and sore back both days! The bathroom was not super clean..... mold, dust, other people's bodily fluids on the wall! I...

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Helpful?
1Thank Lyndsey T
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your comments and I am sorry that you had problems during your stay. We will take your comments and work with the staff to resolve these issues and get them addressed immediately. I am also sorry about the noise from the construction but unfortunately it's something we cannot control but we have great expectations for the future...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Coastline Inn

Address: 503 Nutt St, Wilmington, NC 28401-3339
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: ₹ 9,473 - ₹ 19,783 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Coastline Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Best Western Coastline Hotel Wilmington
Best Western Coastline Inn Wilmington Nc
Best Western Wilmington
Wilmington Best Western
Hotel Style:
#8 Business Hotel in Wilmington
#10 Family Hotel in Wilmington
#10 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Coastline Inn staff and other travellers.
5 questions
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Naperville, Illinois
over a year ago
3 days ago
East Bend
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Coastline Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors = better view”
879KIMP, 1 Mar 2017 | Read review
“If you need a microwave book one of their suites.”
puravidaagain, 22 Feb 2017 | Read review
“view of river”
eryndesigntravels, 18 Jan 2017 | Read review
“Get a room overlooking the river!”
dreals, 14 Nov 2016 | Read review
“The rooms overlook the river, so the higher up, the better the view.”
SuzeQFlorida, 12 Oct 2016 | Read review
5 of 5