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Hilton Wilmington Riverside

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Hilton Wilmington Riverside
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1,240 Reviews from our TripAdvisor Community

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Showing 1,229: English reviews
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North Carolina
Reviewed 2 days ago NEWvia mobile

Was a little skeptical based on age of hotel but wow did they exceed our expectations! We are allergic to feathers and always request foam pillows and feather free bedding- usually to no avail. Not this time- upon checking in we were greeted that they had removed all feathers per our request! Fabulous and we did. It have to ask...

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Helpful?
Thank beachmomnc
00gc, Manager at Hilton Wilmington Riverside, responded to this review

It was a pleasure reading about the excellent service you received from us at Hilton Wilmington Riverside. I am very proud of my team and their dedication to our guests, so I am thrilled to share your compliments with them. Thank you for the great review, and we hope you will choose us again. Thank you, General Manager

New Smyrna Beach, FL
HOTEL’S FAVOURITE REVIEW
Reviewed 9 December 2016

This stay was very enjoyable and I compliment the entire staff. Everyone was very friendly & accommodating. The room was comfortable & the restaurant food very good. The location on the waterfront in the historic downtown was the best!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank EllenNewSmyrnaBeach
About Hotel's Favourite Review
WilmingtonHiltonGM, Manager at Hilton Wilmington Riverside, responded to this review

We're delighted to hear you enjoyed your stay and are grateful for your Fantastic review! Come back any time for another great visit in Wilmington.

Reviewed 3 days ago NEWvia mobile

I stayed in a Riverside room with one king sized bed. The bed for comfort overall was good and the view from the room looking right at the battleship was awesome! The bathroom was updated and modern so that was nice otherwise the room and hotel itself are dated as the doors are very sticky and the elevator runs rough...

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Helpful?
Thank Rebecca C
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Rebecca, it was a pleasure having you as our guest at Hilton Wilmington Riverside. It's great to know you were impressed with your well-appointed room and enjoyed the amazing view. Thanks also for highlighting our location and the outstanding service you received from our valet staff. We value your constructive comments as they pinpoint the areas that need attention. We...

Mount Olive, United States
Reviewed 3 days ago NEW

Had a parking charge error and the check out staff member told me that she would resolve it, but did not. I followed up a few days later and was forwarded to the accounting department. I left a message with my full description and I was never called back or it was never fixed. This is all about the principle...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christopherdI2378LF
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Thank you for staying with us on your recent trip. We are committed to delivering outstanding service, so we are sorry mistakes were made during your visit. We do hope you will consider a return visit to experience the hospitality we are normally known for providing. We appreciate your business and hope to see you again. Thank you, General Manager

Wilmington, United States
Reviewed 5 days ago NEW

The hotel is downtown Wilmington, which is where all the bars and restaurants are located. It's very convenient having a Starbucks in the lobby that also doubles as a bar at night for cocktails and soft drinks. They have a nice selection of snacks.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M2235TTkellyn
00gc, Manager at Hilton Wilmington Riverside, responded to this review

We are delighted to know you had an excellent stay at Hilton Wilmington Riverside. It's good to read that our location close to various restaurants and activities was convenient for your visit. We also appreciate you recognizing our on-site restaurant Currents Riverside Café. It was a pleasure hosting you, we look forward to welcoming you back soon! Thank you, General...

Charlotte, North Carolina
Reviewed 1 week ago

The hotel property is great and is extremely convenient if you have business in historic Wilmington. The hotel also offers a nice view of the river. While the rooms are slightly dated and could use an update, the hotel still offers a great value for the area. The housekeeping could do a more thorough job with dusting and the trouble...

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Helpful?
Thank telamm
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Thank you for taking the time to share your experience at our hotel, and we are glad you liked the value we offer! It is always a delight to read that a guest has experienced a great hospitality from our team, and we appreciate you mentioning how clean your room was! Thanks once more for choosing to stay at Hilton...

Wilson, United States
Reviewed 1 week ago

The room was never cleaned during our two night stay. Then the night shift desk clerk was not truthful. I would also add that the day shift manager was very good but she can not be there the whole time. She tried to make it right. But the night shift clerk spoiled it for me. Also I was told the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Z4147DKaaronl
00gc, Manager at Hilton Wilmington Riverside, responded to this review

We aim to exceed all our guest expectations - especially the cleanliness of our facility so I am sorry that this was not your experience and also I regret that we did not provide the level of attention we normally do. I promise you that we will use your evaluation to step up our game. We hope you will consider...

Richlands, North Carolina
Reviewed 1 week ago

The room was quite nice needed a little more of a clean up there smudges on the TV screen, dust and some small debris on the floor. The air conditioning filter rattled whenever the air started running this was the thing that made it average the others cleanliness could be chalked up to my OCD but the filter was quite...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank P8191ADerikp
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Thank you for your review. Although we are pleased to know you were happy with most aspects of your stay, I apologize for the maintenance issue in your room and for the inconvenience it caused. I will surely share your feedback with the concerned team to fix the problem immediately. We appreciate your comments and hope you will come back...

Sumter, South Carolina
Reviewed 1 week ago via mobile

Keeping in mind that there is construction and renovations being made: Our room was dusty when we checked in, on all surfaces. The headboards of the bed were dirty. For the first time in my life, I saw a roach in a hotel room...it did not sit well with me. I couldn't get comfortable at all. The only mirror was...

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Helpful?
Thank Kim H
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for choosing to stay at our hotel and for your review. We apologize that you experienced difficulties during your stay with us. We would like the opportunity to improve your overall opinion of our hotel, so we hope you will stay with us again on your next trip to the area. Thank you, General Manager

Raleigh, United States
Reviewed 1 week ago

Excellent service, 3 ladies needing separate beds, Maid service supplied all we needed with out requesting. Staff and food were helpful good food and coffee. Lovely location to see Historic Wilmington. Added NC Marine Fisheries meeting to support NC Folks have Local NC Seafood to eat and NC Commercial Fishermen will continue to Trawl to provide Local Seafood. Trawling disperses...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank myrons49
00gc, Manager at Hilton Wilmington Riverside, responded to this review

It was a pleasure reading about the excellent service you received from us at Hilton Wilmington Riverside. Everything we do is aimed at providing an excellent experience for our guests, so thank you for taking the time to acknowledge our efforts. We appreciate you highlighting our convenient location and hope you will consider staying with us again in the future...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more   less 

Additional Information about Hilton Wilmington Riverside

Address: 301 N Water St, Wilmington, NC 28401-3934
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: ₹ 8,825 - ₹ 21,661 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Wilmington Riverside 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz and Expedia so you can book your Hilton Wilmington Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Wilmington Riverside Hotel Wilmington
Wilmington Hilton
Hotel Style:
#17 Business Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Wilmington Riverside staff and other travellers.
5 questions
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Durham, North Carolina
7 months ago
Durham, North Carolina
7 months ago
11 months ago
Charlotte, North Carolina
over a year ago

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Questions? Get answers from Hilton Wilmington Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms have river view”
 of 5 bubbles K8Mart, 9 Feb 2017 | Read review
“There is a side for river view or city view.”
 of 5 bubbles marthas174, 26 Jan 2017 | Read review
“If you are really picky about your room, just call them and state your concerns. I'm sure they will be accommodating.”
 of 5 bubbles Lslaux, 19 Jan 2017 | Read review
“odd number rooms have the nice view- even number have the "historic" which means street”
 of 5 bubbles 865nadineb, 13 Jan 2017 | Read review
“Ask for a river view room.”
 of 5 bubbles chriscQ7435UL, 27 Dec 2016 | Read review
5 of 5