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Extended Stay America - Wilmington - New Centre Drive

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Extended Stay America - Wilmington - New Centre Drive
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69 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Wilmington - New Centre Drive
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Showing 69: English reviews
Raleigh, North Carolina
Reviewed 12 June 2016 via mobile

My husband and I checked in late Friday night, while we were checking in a couple was complaining about their room but we kept hope alive. Pros: 1. large spacious room 2. Updated bathroom 3.Provided a place to stay when everything around was sold out Cons: 1. when we got ready for bed we pulled the sheets to spray lysol...

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Helpful?
3Thank Shanda W
Manager_11525, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience...

Reviewed 11 June 2016 via mobile

Bobby checked us in and it was the slowest check in I have ever experienced (& I travel a LOT for work). Bobby gave me a "Staff inside magnet" and said to keep it posted when our dog was there. I had to point out he had given me the wrong magnet. Then he couldn't find the right magnet and...

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1Thank Megan G
Wilmington, North Carolina
Reviewed 3 June 2016

We were moving into Wilmington and need a place to stay while we search for a house. Extended Stay America was the right choice, the room was tastefully renovated, the staff very friendly and helpful, the location was near everything and the price was right

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Thank kmabrouk
Chesapeake, Virginia
Reviewed 16 May 2016

Our stay was a long weekend. Wow! Extended Stay exceeded out expectations! The room was spotless, quiet and very convenient. The staff did a great job and was very friendly. We didn't want to leave. Fridge is full size. All in all we loved the place!

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Helpful?
Thank MargaretR8
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to exceed your expectations and provide you with a home away from home experience! I truly appreciate your comments regarding our friendly customer service, comfortable rooms, and our fully equipped kitchens. The staff and I would like to thank you again for posting...

Reviewed 30 March 2016 via mobile

I had booked this online via Priceline so I thought it was a good value based on our needs. We needed two rooms, therefore, wanted to keep it on the lower end of price spectrum. Also, wasn't sure if we were bringing our dog, and needed a pet friendly hotel. I will say, if I didn't get this on "express...

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Thank Marcyne
Nanaimo, Canada
Reviewed 13 December 2015

Yes, I realize this is a budget motel, and we are not fussy but other than a spacious room it has little to offer. Breakfast is the most limited we have ever encountered. At 2:00 am the loud banging and shouting started above us and in our halls, unbelievable. When we called the front deck they said for us to...

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Thank Islandscheers
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. As this hotel’s manager, I can assure you that I have used your comments to coach our front desk staff to ensure your experience is not repeated....

Fort Lee, New Jersey
Reviewed 11 August 2015 via mobile

There are better hotels in Wilmington, but this one is a good deal because it costs a bit less to stay here. The rooms & hallways were clean and the staff was very friendly. The location is central to UNCW and the surrounding businesses. Good choice if you are visiting a student and are bringing your pets (pet friendly hotel)!

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Helpful?
Thank StevieGinNJ
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly and accommodating staff. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward...

Reviewed 9 August 2015 via mobile

My boyfriend and i stayed in room 317. A weekend trip. When we first walked in we loved the room. It had a quick kitchen. Stove. Full size fridge. When we left our first day. We did like any normal traveler would. Took a shower in the morning, left towels on floor, left in a hurry so we didn't make...

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1Thank Sharon J
Chapel Hill, North Carolina
Reviewed 28 July 2015

I used Priceline's Name your own price tool to book this hotel. Instead of my usual Comfort Suites rooms I get on business trips, I opted to go for Priceline to maybe get something swanky and close to the beach. I put in a $100 limit per night for three nights. What do I get? This freaking place. Advertised for...

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Helpful?
Thank Chris P
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

Thank you for taking the time to review your recent stay. I sincerely apologize that our amenities were not to your expectations. To uphold our company’s high standards, I will be working with our front desk staff to make sure we are clearly communicating our amenities during guest arrivals. Additionally, we will work to make sure we are thoroughly inspecting...

Knightdale, North Carolina
Reviewed 12 July 2015

The driveway into the hotel is hard to see, as the 'entrance' sign is too far back from the street and hidden by landscape. The staff was friendly. To start our weekend, we get to our door, couldn’t get in. Had to go back to the front desk with our things. The front staff had to take the machine to...

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Helpful?
Thank angelaw149
Manager_11525, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Wilmington - New Centre Drive

Address: 4929 New Centre Dr, Wilmington, NC 28403-1662
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: ₹ 4,651 - ₹ 9,564 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Wilmington - New Centre Drive 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Wilmington
Wilmington Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Wilmington - New Centre Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“in the middle of good location”
 of 5 bubbles 310philipp, 30 Jul 2016 | Read review
“The traffic doesn't disturb, even when located on the road side of hotel.”
 of 5 bubbles JenkinsHappyvisitor, 30 Jun 2016 | Read review
“Bring orange juice for breakfast. Grab and go has coffee muffins and granola at 6 am.”
 of 5 bubbles MargaretR8, 16 May 2016 | Read review
“Stay away at any cost...”
 of 5 bubbles Islandscheers, 13 Dec 2015 | Read review
“Corner suites have 2 big windows, perfect for pets left alone while you work. Some street noise but I'm used to that so no problem for me.”
 of 5 bubbles 17debram, 11 Apr 2015 | Read review
5 of 5