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Holiday Inn Express & Suites Wilmington - University Center

366 reviews
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Traveller (55)
Room & Suite (51)
Dining (8)
Overview
  • Excellent57%
  • Very good25%
  • Average12%
  • Poor5%
  • Terrible1%
Travellers talk about
“front desk”(69 reviews)
“room was clean”(28 reviews)
“cracker barrel”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (366)Write a Review
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Show reviews that mention
All reviewsfront deskroom was cleancracker barrelhousekeeping staffhotel is centrally locatedthe breakfast areawrightsville beachbreakfast itemshot breakfastwi fithe staff was greatwould stay here againthe entire hotelyogurtgreat stayshort driveone night stay
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81 - 85 of 365 reviews
Reviewed 14 August 2017

Horrible internet (inexcusable in this day and age) and lots of other small disappointments. Internet speed very slow -- even one photo was slow to download, not to mention video. This was for 4 straight days, so not a one-time thing. Front desk said maybe...More

2  Thank larryco
Response from WilmingtonNC1, Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 18 August 2017

Greetings larryco- Thank you for your recent stay with us at the Holiday Inn Express & Suites-University Center. We appreciate your candid comments regarding your experience and areas that need to be improved upon. We're sorry that your stay did not meet and/or exceed your...More

Reviewed 8 August 2017

The breakfast (included) was quite decent. Location was great, only about 15-20 mins from Wrightsville beach and just off a main thoroughfare. We had a negative when we tried to check in early and ended up waiting in the lobby for 2 hours. Only other...More

Thank Bill L
Response from WilmingtonNC1, Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 14 August 2017

Hello Bill- Thank you for your recent stay with us at the Holiday Inn Express & Suites-University Center. We appreciate your comments regarding your experience, our staff, comfortable beds and clean rooms, along with areas that can be improved upon. We're sorry that your check-in...More

Reviewed 4 August 2017

We stayed in Room 405. The room was great, the staff was great. The pool was clean and made the hotel worth it. We had breakfast each day we stayed. It was average but free. They gave away free drinks and apps on Wednesday evenings....More

Thank WildWonderfulWander
Response from WilmingtonNC1, Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 9 August 2017

Hello WildWonderfulWander- Thank you for your review of your recent stay with us at the Holiday Inn Express & Suites-University Center. We appreciate you taking the time to leave comments regarding your experience, our great staff, our amenities, and areas that can be improved upon....More

Reviewed 23 July 2017 via mobile

Absolutely disappointing to come for a one night stay to find a truly disgusting swimming pool that is green, cloudy, and smells like urine. Follow that up finding multiple spots of mold/mildew in the bathroom that with minimal cleaning effort would come off and I'm...More

Thank SeaLevelMama71
Response from WilmingtonNC1, Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 27 July 2017

Hello SeaLevelMama71- Thank you for your comments regarding your recent stay with us. We're extremely sorry for the numerous inconveniences you faced during your visit with your family. We have shared your comments with our entire management team so that the issues may be resolved...More

Reviewed 9 July 2017

This Holiday Inn Express is modern and clean. It has a nice floor plan with a rear entrance handy for parking on that side of the building. The Breakfast offering was standard Holiday Inn Express. (I REALLY like their cinnamon rolls!) So... why am I...More

Thank EwanderingMan
Response from WilmingtonNC1, Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 10 July 2017

Hello EwanderingMan- Thank you for your comments regarding your recent experience with us. We apologize that you encountered issues during your stay with the high beds and then low seats in the breakfast area. We have shared your comments with our management and maintenance team...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 88 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Wilmington
#17 Family Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 88 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Wilmington
#17 Family Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (51)
Dining (8)
Pool & Beach (5)
Questions & Answers
Ask a question
aggiepride95
15 August 2016|
AnswerShow all 8 answers
Response from Denise B | Reviewed this property |
nice pool and no hot tub
0
Votes
Jenny B
27 August 2015|
Answer
Response from SoMuchToSeeOutThere | Reviewed this property |
Yes they do.
0
Votes
wabina
8 May 2015|
Answer
Response from Steven J | Property representative |
I'm Sorry we are not pet friendly
0
Votes
Room Tips
"Great parking all around the hotel...easy to see vehicle from room"
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"Great views from the room and good food close by."
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"Suites are the best because of the sitting room and two TV's. Especially like the suite that has a..."
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"126 is my favorite room!"
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