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Holiday Inn Express West Jefferson

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Holiday Inn Express West Jefferson
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67 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express West Jefferson
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Showing 67: English reviews
Reviewed 19 August 2015

The hotel itself is almost new and in good condition. It could be a great place. It is very much needed in this area. However, the management is lacking. I needed help one morning and as I stood at the front desk waiting to be acknowledged, there were no less than 3 employees huddled together behind the desk and a...

Thank fresh61
IHGCare, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear Fresh61, Thank you for writing a review about your recent stay with us. I am very disappointed to hear about your overall experience at the hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It is regrettable to hear that you were let down...

Statesville, North Carolina
Reviewed 23 July 2015

We spent one night here recently, and there is absolutely nothing negative to say about this hotel. Although the building itself is not new, it's very recently remodeled and looks new. Check-in was quick and painless, the room was spotless, the bed was extremely comfortable (not too soft OR too hard...a perfect compromise). Also not a lot of noise coming...

5Thank Vanessa C
Elkton, MD
Reviewed 11 July 2015

This looks to be a brand new property. The beds are very comfortable, with pillows both soft and firm and so labeled. Front desk staff professional and pleasant,and honored our request for a first floor room ( there is an elevator). Bathroom has a nightlight, and water pressure is very good. Breakfast had a lot of variety, including Greek yogurt...

3Thank Barb B
Reviewed 10 July 2015

Situated not too far off the Blue Ridge Parkway this is a good choice if you're touring the area. Good value for money in a decent sized, spotlessly clean room. Comfy beds with a choice of pillows. Good shower but very stiff to turn on/off. Complimentary breakfast was ok and got us off to a great start. Welcome from Reception...

North Carolina
Reviewed 8 June 2015

I recognized this place once I arrived - it used to be a Hampton Inn. My recollection of the Hampton Inn days was that the room was smallish - and that hasn't changed with the new flag. Overall, there are very few choices in this area. I thought this was a decent choice. I wouldn't go out of my way...

1Thank sbccc
IHGCare, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear sbccc, Thank you for taking the time to review our property. I am pleased to note that you liked the location and level of cleanliness. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. Your comments about the room accommodation have been noted and will...

Cincinnati, Ohio
Reviewed 3 June 2015

We have been to West Jefferson many times and this is the first time we stayed at this hotel. By far the best in the area. Very clean, organized, and the staff is helpful and friendly. Breakfast bar was very good also, many items to choose from. This hotel is close to downtown West Jefferson, restaurants, shops, and antique stores.

3Thank epd123
The heart of Ohio
Reviewed 30 April 2015

This review is for a Holiday Inn Express (I understand it was previously another chain). It appears to be newly renovated. Extremely clean and comfortable. The staff was very friendly. The morning breakfast was very good. We enjoyed our stay and would stay again.

1Thank lers
Laramie, Wyoming
Reviewed 24 April 2015

This was previously a Hampton Inn, but was changed to a Holiday Inn Express late last year. The changeover is fully done, although there may still be some additional things to do. For instance, the hot tub was not working, but the pool was operational. The staff was very friendly and very accommodating. We stayed here four nights and found...

2Thank Gary G
Rockford, Illinois
Reviewed 23 April 2015

This is a nice hotel up on a hill overlooking the valley with a good view if you have the rooms facing the valley otherwise the rooms facing the hill don't have much of a view. The rooms were clean. Pillows were a little hard. The hotel was noisy. Restaurants and shops are close by. Not much in the area...

4Thank Gregg M
Nashville, TN
Reviewed 24 March 2015

I stayed overnight for business purposes. I arrived very late and was issued room #100. I figured it would be a broom closet... I was shocked to find a huge king bed, jacuzzi tub, and a flat screen TV. The staff was very kind. This was far more than I expected from a small town hotel. Highly recommended

4Thank jpstr124

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express West Jefferson

Address: 203 Hampton Place Ct, West Jefferson, NC 28694-7066 (Formerly The Hotel of West Jefferson)
Region: United States > North Carolina > North Carolina Mountains > West Jefferson
Price Range: ₹ 7,926 - ₹ 12,642 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Jefferson 2.5*
Number of rooms: 58
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Also Known As:
Hampton Inn West Jefferson Hotel West Jefferson
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express West Jefferson staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express West Jefferson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are toward the front of hotel.”
 of 5 bubbles travelmansam, 21 Nov 2016 | Read review
“Stay on the third floor.”
 of 5 bubbles canaan13, 17 Oct 2016 | Read review
“Rooms along the front have a great view.”
 of 5 bubbles wargoddess1954, 30 Aug 2016 | Read review
“Sits on top of a hill with great views from rooms facing the front.”
 of 5 bubbles francistdf, 27 Jul 2016 | Read review
“Room facing the front of the hotel has excellent view of Mt Jefferson.”
 of 5 bubbles tmp21635, 29 Jun 2016 | Read review
5 of 5