Holiday Inn Express West Jefferson, an IHG Hotel

Holiday Inn Express West Jefferson, an IHG Hotel

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Room & Suite (22)
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About

4.0
#1 of 3 hotels in West Jefferson
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Discover the Undiscovered! Escape to the quaint, serene mountains of Western North Carolina. Make yourself at home and enjoy your picturesque Holiday Inn Express, in a true mountain setting. Our hotel offers the newest and finest facilities in the area. Experience true Southern Hospitality only the High Country can offer. If you are in the area to play, we are located near many of the main area attractions such as the Blue Ridge Parkway, Mount Jefferson State Park, New River State Park, Downtown West Jefferson, Jefferson, Oak Hill Academy, and Appalachian State University. If you are in the area for work, we are centrally located to GE Aviation, AEV, United-Chemi-con, and other area businesses. While you are here, enjoy our many complimentary services such as our high-speed fiber-optic Wi-Fi or wired Internet access, meeting room, Business Center, Fitness Center, and guest laundry center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Business
Budget
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

203 Hampton Place Court, West Jefferson, NC 28694
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
Douglas Airport
139.1 km
See all flights
119Reviews3Q+A23Room tips
Traveller rating
  • 61
  • 33
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  • 2
  • 7
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Detailed Reviews
Christopher C wrote a review Nov 2022
Reno, Nevada
Hotel's Favourite
5.0 of 5 bubbles
What a welcoming hotel!! Kore checked us in quickly and gave us many dining selections. Very helpful. Clean and quiet room. No road noise even thought it is convenient to area highways. Excellent breakfast with Shawna working the room and desk non-stop. Property is not far from the Blue Ridge Parkway, either.
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travis wrote a review Sept 2020
Hickory, North Carolina
4.0 of 5 bubbles
I stayed one night on a recent business trip. I normally stick to Hilton or Marriott properties but this was the only option in the area. I would consider returning to the IHG brand after this stay. The staff was very friendly and I was impressed with the offering for breakfast as most hotels I’ve visited are using COVID as an excuse to service you a bottle of water and a cereal bar. Their breakfast consisted of bacon and egg biscuits, fruit, yogurt, muffins, juice, coffee, etc. As far as the room it definitely could us updating. The carpet and chair seemed new but the case goods and lighting was definitely worn and dated. I do have to say the bed was very comfortable and loved the feather pillows. Also, I loved the Keurig coffee maker but it is frustrating when no bottled water is provided. Because of this I was unable to use the coffee maker. Should I find my self returning to West Jefferson I looked forward to revisiting this property.
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robin C wrote a review Jul 2023
Fort Mill, South Carolina
5.0 of 5 bubbles
We were very pleased with our accommodations. We didn't have a reservation and the front desk was very helpful getting us a room for our last minute getaway. The room was clean. Our 🛌 bed was big and very comfortable. Our breakfast was above average for motel food. We would definitely recommend for a clean comfortable stay.
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Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Plan on eating the breakfast,, it was really good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy M wrote a review Nov 2020
1.0 of 5 bubbles
I have stayed at the Holiday Inn Express for the past 6 years every November. This year you could tell the parking lot was empty. The manager raised the rates after we were quoted a different rate on the phone. The staff decided to discriminate against me for my service dog and then added a $250.00 extra charge on my card. They definitely seemed to be money hungry this year. I would not recommend this place. They are also begging for tips to CLEAN the rooms. I will never stay here again.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express West Jefferson, an IHG Hotel
Responded 12 Dec 2020
Hello amymV6088FQ, Thank you for taking time to share your experience with us. I am sorry to hear about the level of service your received. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2sweettreats wrote a review Nov 2020
2.0 of 5 bubbles
My review is only about the front desk (Rachel) I called multiple times to speak to a guest the first time we were told she couldn't connect us because we didn't have the room number so my daughter hung up. I then called and asked by name she asked if I had the room number which I didn't have so I said can you please connect us, she said she was new and said it couldn't get it to go thru and that she would give him a message, we asked her to have him call home. The guest called us at home 10 minutes later and said he never got the message. He gave us the room number so we called back on the cellphone as our daughter needed to be on the speaker when speaking with him. We literally called 12 times and she was never able to connect us. If the staff doesn't know how to transfer from front desk to a guests room than they shouldn't be left alone at the front desk.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express West Jefferson, an IHG Hotel
Responded 1 Dec 2020
Hi 2sweettreats, Thank you for your patronage. Our hotel provides a great nice stay with an environment of simplicity and freshness. I read your comments and I'm sorry for the miss communication that you had because of the front desk. I understand that this type of service is not what you expected. I forwarded your comment to our managers and are evaluating away to re-train our employees I invite you to stay with us. Sincerelly, Oscar C. Case Manager IHGService
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Melissa R wrote a review Jul 2022
1.0 of 5 bubbles
The staff are rude. I booked my room online. Booking.com due to the point the price was about the same to listed in the holiday inn site. I payed for queen room with 2 queen beds and received a king bed to sleep with my travel companion. When addressed with staff I was told they don’t like booking.com. The staff was willing to give another customer a the room I requested no problem. Note I have used booking.com over 12 years without a problem till holiday inn. I have stayed at holiday inn 6 x April to July. And this being the last stay. The only issue I had was the 2 times I paid prior to arrival.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express West Jefferson, an IHG Hotel
Responded 25 Jul 2022
Hi R2GORN, We appreciate you for choosing the Holiday Inn Express West Jefferson for your leisure stay. Providing an excellent level of hospitality is our topmost priority, and we sincerely apologize for the issues you encountered. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from reoccurring in the future. I have sent you a private message to discuss this further. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
modernlizbennet wrote a review Nov 2021
Raleigh, North Carolina
4.0 of 5 bubbles
Large room, comfortable bed, great parking and no noisy neighbors. The staff are so kind and the rooms are clean. Breakfast is nothing special due to Covid and a few things could use a refresh - peeling paint in the bathroom for instance - but really a nice spot for a few nights.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cqfp123 wrote a review Oct 2021
Los Angeles, California
4.0 of 5 bubbles
Stayed one night. Quiet location. Some noise from the hallways, but it was quiet after hours.
Spacious clean room. Modern decor. Amenities included coffee maker, microwave and refrigerator. Plenty of conveniently located power jacks.
Very comfortable bed and pillows.
Spacious bathroom, showed with good water pressure. No bath mat (had to use one of the towels). No ventilation in the bathroom.
Average Wifi.
Convenient parking.
Grab-and-go breakfast.
Overall a pleasant stay, but the price was high for this kind of hotel and location.
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Date of stay: October 2021
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
80sgirlCT wrote a review Aug 2023
ct
5.0 of 5 bubbles
This was a couple stay and our room was perfect. We booked a king suite which had view of mountains from the window. Very clean, very large bathroom which is always a plus on vacation when you have to store all your "stuff". Staff was very friendly. Great location and very convenient. Highly recommend.
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Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ann W wrote a review Aug 2023
North Carolina
5.0 of 5 bubbles
The staff was very friendly and helpful. Good customer service. Room was very clean and beds comfortable. Pretty view of the mountains. Close to downtown West Jefferson.

There was a problem that arose with the bill but was taken care of immediately.

Would stay there again.
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Date of stay: August 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katharine R asked a question Nov 2021
Wilmington, Delaware
Does the Hotel have adjoining rooms or suites?
Answer from Amar P
1 contribution2 helpful votes
We kindly appreciate you reaching out. We are not a pet friendly hotel. Thank you once again for reaching out and confirming.
boham2017 wrote a tip May 2024
Elm City, North Carolina43 contributions45 helpful votes
3.0 of 5 bubbles
"Not far from West Jefferson, but should check for something less costly."
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Robin C wrote a tip Jul 2023
Fort Mill, South Carolina9 contributions3 helpful votes
5.0 of 5 bubbles
"Plan on eating the breakfast,, it was really good. "
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Joe C wrote a tip Jan 2018
HIGH POINT82 contributions41 helpful votes
1.0 of 5 bubbles
"Wouldn't know as I was given the regular room even though I should have been given an upgrade!!!"
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Richard S wrote a tip Dec 2017
10 contributions2 helpful votes
5.0 of 5 bubbles
"Our king bed room was perfect"
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qed982 wrote a tip Nov 2017
Raleigh, North Carolina129 contributions22 helpful votes
5.0 of 5 bubbles
"The front rooms have the best views."
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Not the right property for you?
There are more places to choose from in the West Jefferson area.
PRICE RANGE
₹10,523 - ₹16,786 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn west jefferson hotel west jefferson
FORMERLY KNOWN AS
The Hotel of West Jefferson
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsWest Jefferson
NUMBER OF ROOMS
58
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN EXPRESS WEST JEFFERSON, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Express West Jefferson, an IHG Hotel
Which popular attractions are close to Holiday Inn Express West Jefferson, an IHG Hotel?
Nearby attractions include Saint Mary's Episcopal Church (0.9 km), Antiques On Main (1.0 km), and Walmart Supercenter (0.8 km).
What are some of the property amenities at Holiday Inn Express West Jefferson, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express West Jefferson, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express West Jefferson, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express West Jefferson, an IHG Hotel?
Conveniently located restaurants include Smoky Mountain Barbecue, High Country Seafood Co, and Subway.
Are there opportunities to exercise at Holiday Inn Express West Jefferson, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express West Jefferson, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express West Jefferson, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Does Holiday Inn Express West Jefferson, an IHG Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Holiday Inn Express West Jefferson, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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