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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

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#3 of 6 Hotels in Sylva
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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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184 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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Showing 184: English reviews
Brasstown, North Carolina
Reviewed 21 September 2015 via mobile

There are beginning to be some maintenance issues... The blower on the spa, loose toilet seat ... But the staff is so good that you can overlook small imperfections. The front desk folks are all great and helpful. The service they gave is simply outstanding. Miss Becky, who serves breakfast, deserves a medal. She not only remembered me from more...

Thank GrannyOakley
Lebanon, TN
Reviewed 20 September 2015 via mobile

Beautiful location with mountain views. Room very clean, comfortable beds, nice bathroom. Friendly staff. Fresh coffee at 8:30 pm. One of the nicer HIE we have stayed at. Desk clerk recommended Kostas Restaurant close by which was very good. Would definitely stay again .

Thank TnFan19
Locust Grove, Georgia
Reviewed 13 September 2015 via mobile

We stayed here Labor Day weekend. The only negative that I have is that we were quoted one price per night which I made sure to write down the price for each night because it was different due to the holiday weekend. When we checked in the prices were higher and they refused to change it. We couldn't go anywhere...

Thank denese m
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

I'm sorry to hear about the miscommunication in pricing for weekday versus holiday weekend rates. There are rate changes sometimes every night and those are printed on the registration card and also sent in email confirmations with the breakdown. It is always our goal to be very efficient and communicate strongly with our guests. - Megan O, GM

Cincinnati, Ohio
Reviewed 10 September 2015

This is a great place to stay if you're between Waynesboro, NC, and Cashiers, NC. It's quiet and clean. We stopped here on our way to Highlands, NC. Check-in was extremely efficient and the motel is clean and comfortable. Our only complaint was we didn't think the exercise room had enough equipment. And we would have liked filtered water in...

Thank HeidiM929
Winston Salem, North Carolina
Reviewed 9 September 2015

Our family shared two nights in a King Suite (with hideaway) here while visiting our Western Carolina student in nearby Cullowhee. Every staff member we encountered was friendly and helpful, and we enjoyed the indoor pool and hot breakfast. The hotel is easily accessible from Highway 74, and close to many attractions: 9 miles (15 minutes) to WCU, 12 miles...

Thank Bart S
Toledo, OH
Reviewed 11 August 2015

This was everything you should expect from a Holiday Inn Express. Low cost. Very clean. Good service. Modern rooms with lots of outlets. Average free WiFi speeds. Nice little pool. The adjoining towns of Dillsboro and Sylva are nice for both families and business travelers. When I am in this area again, this hotel will be at the top of...

Thank joeljhelbig
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thanks for the great review! We look forward to welcoming you back soon!

Summerfield, North Carolina
Reviewed 1 July 2015

Everyone was friendly. The room was clean. Everything was in working order. The cinnamon rolls at breakfast are still the best in the land. We were given some restaurant recommendations from the desk clerk but were not willing to try them after we drove by them. Instead, we stayed with the restaurant we knew already, Kostos, and have a very...

Thank ihearttravel2015
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for sharing your experience with other travelers on Trip Advisor! Our staff all have different restaurant preferences but we provide a full list so you can get a broad idea of what the area offers. Kosta's Family Restaurant is one of our absolute favorites! We hope to welcome you again soon. - Megan Orr, GM

Abbeville, Louisiana
Reviewed 26 June 2015 via mobile

Booked this reservation after 6:00 pm. So I was worried about what kind of room we would have. I turned out to be one of the best rooms we have had at a Holiday Inn, certainly the most spacious. Indoor pool, cookies in the evening, and the sweetest staff made our stay very pleasant. Will be back!

Thank Jessica K
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Jessica we sincerely appreciate your kind review of our property. We truly enjoy our jobs and hope that reflects on your experience as a guest. Come see us again soon; we'll have warm fresh baked cookies waiting for you! - Megan Orr, GM

Jacksonville, FL
Reviewed 22 June 2015

If visiting the Bryson City, Cherokee, Franklin areas this hotel is centrally located to all the visiting spots in western N.C.. It's only 30- 45 minutes to most tourist cities. Excellent staff who go out of their way to make your stay nice. Simple breakfast buffet is included. It's off Hwy 74 at Dillsboro and easy access on and off...

Thank Gatorwayne
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Wayne, Thank you for sharing your experience with other travelers. I will be sure to share your great review with our staff. Our location is very central to everywhere in the region and as you mentioned right off the highway for easy in and out for adventures. In fact, our slogan is "Close to the Action, Far from the Crowds!"...

Rutherfordton, North Carolina
Reviewed 18 June 2015

The hotel was very clean and well maintained. The staff was extremely nice and helpful. The hot tub was the only thing that seemed to be difficult to work. We never got the jets to come on and watched 3 other families be unsuccessful as well.


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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

Address: 26 Rufus Robinson Road, Sylva, NC 28725 (Formerly Holiday Inn Express Hotel & Suites Dillsboro)
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Price Range: ₹ 7,061 - ₹ 13,603 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Hotel And Suites Dillsboro
Holiday Inn Express Dillsboro
Holiday Inn Dillsboro
Dillsboro Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and other travellers.
2 questions
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North Carolina, USA
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the third floor away from the elevator.”
Nagogwoods, 9 Nov 2016 | Read review
“upper floors offer the best views”
806jeffreyh, 8 Nov 2016 | Read review
“If it is important, make sure your room will pick up the WiFi signal”
474krisf, 23 Sep 2016 | Read review
“We were on the 2nd floor next stay I would go higher for the view.”
anchored34, 7 Aug 2016 | Read review
“Evidently your preference doesn't matter so why bother”
tannedon, 12 Jul 2016 | Read review
5 of 5