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Holiday Inn Express Hotel & Suites Statesville

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Holiday Inn Express Hotel & Suites Statesville
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173 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Statesville
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Showing 171: English reviews
Clifton Park, New York
Reviewed 31 August 2015 via mobile

My family and I stayed here for one night driving back from Florida. This was our 4th IHG property of the trip and by far the worst. Check in at 7pm was slow as clerk was not behind the counter, but rather on his phone and laptop in the breakfast area. After 12 hours of driving all my kids wanted...

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Helpful?
Thank Pajamas72
hiestatesville, General Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Please accept our most sincere apology for the service you experienced during your stay here at the Holiday Inn Express & Suites of Statesville NC. We have addressed your issue with the employee mentioned, and we assure you that this will not be happening again, Be it you or any one of our guests. The pool was indeed closed, as...

Raleigh, North Carolina
Reviewed 12 August 2015

I really hate to write this kinds of reviews but people need to know what they will be experiencing when they stay at this location. The poor staff have to work with this property and I am sure they hear the complaints also but there is not much they can do about the noise from outside sources. And the poor...

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Helpful?
1Thank KG4MXV
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear KG4MXV, Thank you for taking the time to share your experience with us during your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness and staff service commendable. However, it is unfortunate that issues with the noise disturbances prevented you from fully...

Rochester, New York, United States
Reviewed 25 July 2015 via mobile

The staff was amazingly helpful ad sweet. The hotel is pretty new and very clean and modern. Spacious room. Very comfy beds, this coming from a woman who normally sleeps only 3 hours a night while at home. Hot breakfast was very good, the staff continually brought out hot fresh eggs, bacon, etc. not a typical continental breakfast-much better. No...

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Helpful?
Thank Christina R
hiestatesville, General Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Thank you for your lovely review! We are very pleased to hear the breakfast servers were so attentive! We read these reviews as a team, to better hone in on what we can do, to better serve guests just like YOU! The breakfast attendant will be very pleased to hear your words! Your review is very helpful to us, and...

Covington, Pennsylvania, United States
Reviewed 23 July 2015

I always look for a Holiday Inn Express when travelling, you can count on good service, clean rooms and great breakfast. I did find this one a bit pricier but was willing to pay the extra. Currently there is a lot of construction going on in the area, but I have to say, I never heard any of the machinery...

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Helpful?
Thank Lisa E
hiestatesville, General Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Thank you so much! Your input is very valuable to our team! We do hope you will be coming back to see us!

Reviewed 22 July 2015 via mobile

Property was dated and well worn. Our son found a pair of underwear hanging on the sink drain pipe. They weren't ours. A pair of socks later fell out of the rolling office chair. Pool was over chlorinated and loud, breakfast was subpar. World's slowest elevator. The "reception" was pretty sorry, I guess if you just wanted beer it was...

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Helpful?
Thank casey e
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear casey e, Thank you for staying with us during your business trip and for writing us a review. We are very sorry to see you did not enjoy your overall experience with us especially that you found our hotel dated, cleanliness and breakfast below your expectations. Please accept our sincerest apologies for any inconvenience these aspects have caused. We...

Reviewed 22 July 2015 via mobile

Stayed here during a family reunion and found it to be very clean. It was quite noisy on our hallway throughout the night but all in all was a great place to stay. The beds were Very comfortable and everyone seemed to enjoy it. Easy to find right off the interstate. I would recommend this place to anyone looking for...

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Helpful?
Thank Becky F
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Becky F, Thank you for taking the time to write a review of our hotel. I am delighted to hear that we were able to meet your expectations when it comes to providing comfortable room accommodations. On the other hand, I sincerely apologize for any inconvenience you may have experienced with the noise levels during your past stay. Rest...

Chattanooga, Tennessee
Reviewed 14 July 2015

I've been staying here ever since the hotel was build and have always enjoyed my stays but this last time was different. When I first entered the building I detected a bad order. When I got to my room I had work to do but I listen to either the news or ESPN while I work. I had problems with...

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Helpful?
Thank CRLoveToTravel
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear CRLoveToTravel, Thank you for sharing your experience with us. I sincerely apologize for any inconvenience you may have experienced with the internet service provided and with the vending machines. I understand that having a good internet connection is one of the main reasons why you chose to stay with us and I regret that we did not meet your...

NEWMAN
Reviewed 21 June 2015

My husband and I as well as my mother, brother, daughter, and brother and sister in law were staying here for our son's wedding in Statesville and while everyone there was very kind to us while we were there, the manager first informed us that the AAA rate we were given when we made the reservation via phone was wrong...

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1Thank AMY W
GARLAND
Reviewed 19 June 2015

I was driving from Texas to Virginia and stopped in Statesville NC for the night. There are several hotels near the interstate. Some looked good and some looked sketchy. Holiday Inn has always treated me well and I looked in to this one. I was greeted upon arrival and got a king sized room at a fair price. I could...

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Helpful?
Thank JLee565
Wisconsin Rapids, Wisconsin
Reviewed 4 June 2015

This is a newer hotel so I was excited to see what this place had to offer. The suite we stayed in was on the 4th floor so the noise level was low-key. The room was spacious. Beds were a bit high (for a petite person) but overall they were comfortable and there were plenty of pillows. One thing I...

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Helpful?
Thank Bao C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Statesville, responded to this review

Dear Bao C, Thank you for taking the time to review our property. I am pleased to note that you liked the spacious rooms and comfortable bedding. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It seems that we were not able to execute an exemplary...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newest Statesville hotel the Holiday Inn Express & Suites - Statesville, NC ideally located off I-40 at exit 151 & just mile from I-77. Our Statesville hotel offers relaxing rooms featuring stylish decor & amenities, including a micro/fridge; wire/less HSIA & the best night sleep ever.Start your morning off right with our energizing Express Start hot breakfast bar featuring our world famous cinnamon rolls, eggs & bacon, low-carb selections, Smart Roast Coffee & much more! The Holiday Inn Express Statesville is at the Crossroads of the Piedmont. We feature a 24-hour fitness & business center & a refreshing indoor-heated pool. Our Statesville hotel will exceed your expectations.Our Holiday Inn Express Statesville hotel is well-equipped for your corporate & leisure travel. We are near Iredell Memorial Hospital, DANA Corporation & JC Penney. Unique experiences await you in Statesville. Whether shopping in our downtown, visiting our five historic districts, attending one of our nationally known festivals, visiting a NASCAR shop, playing golf, searching for precious gems or simply taking a stroll through our beautiful community, you will find something for everyone. Our Holiday Inn Express Statesville professional & friendly staff will welcome you to your home away from home. Once you stay, you will return time & time again; we are a Great Hotel that Guests Love. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Statesville

Address: 939 North Carolina Avenue, Statesville, NC 28677
Region: United States > North Carolina > Statesville
Price Range: ₹ 7,888 - ₹ 10,430 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Statesville 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Statesville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Statesville staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Statesville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a low numbered room (301, 204 etc) preferably even numbered to avoid noise.”
 of 5 bubbles gs32794, 27 Nov 2016 | Read review
“I asked for a quiet room when checking in so it appears there isn't a good room suggestion”
 of 5 bubbles makabooo, 26 Oct 2016 | Read review
“Stay only facing the front”
 of 5 bubbles waynen2013, 1 Aug 2016 | Read review
“Get a room on the backside”
 of 5 bubbles cc7802, 25 Jul 2016 | Read review
“Clean and quiet hotel with a delicious and free breakfast!”
 of 5 bubbles JillVarner, 3 Jul 2016 | Read review
5 of 5