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Hampton Inn & Suites Cashiers-Sapphire Valley

Traveller (49)
Room & Suite (31)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
60 room, 100% Non-Smoking Hotel nestled in the mountains of Western North Carolina. Sorry, no pets allowed. Standard and Studio rooms available. Indoor pool/Jacuzzi, fitness center and business center. Hot breakfast included. Free Wi-Fi. Meeting space available.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Concierge
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
465Reviews
83Photos
7Q+A
56Room tips
Traveller rating
  • 283
  • 125
  • 39
  • 7
  • 11
Time of year
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  • English
Popular mentions
This property ranks high for proximity to Cashiers,and leisure activities, but situated in the valley as it is did not allow my Verizon phone to work. This did not allow me to work in my room,as I would have liked
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Review collected in partnership with Hampton
Hotel's Favourite
This stay was one of many I've made here. Even if years separated the visits, the place is consistently far above average in terms of amenities and conditions. It has always be convenient to the locations we are visiting in the area. The most attractive lobby area of any place
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Response from mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley
Responded 5 weeks ago
Wow! I was pleased to hear your kind words. We do strive to provide a clean, maintained hotel with friendly service. I may be biased but I think our community table is the best! I will be looking forward to your return in the spring. Thank you for sharing with fellow travelers.
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Had to stay here due to the repairs being made on our condo. John was SO kind and helpful actually the whole staff was - great but John was a true stand out. Comfortable, good rates breakfast was typical and just fine. Hotel was clean pillows could use an upgrade. Highly
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Response from mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley
Responded 2 weeks ago
I was very pleased to hear that my staff was kind and helpful during your recent stay. We will be here for you if need to make more repairs on your condo or if you need an extra bed to house family and friends. Thank you for sharing!
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We couldn’t have asked for a better experience. Came to Sapphire for the kids first ski trip & Hampton Inn was perfect for our 1 night stay! Really appreciated the free hot breakfast & availablility of laundry facilities to dry our soaked ski clothes!
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Review collected in partnership with Hampton
Response from mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley
Responded 4 weeks ago
I was pleased to hear that you and the kids enjoyed your ski trip to our area. It definitely is a treat when travelling with kids that breakfast is only a few steps away. I hope you find your way back to our again for another ski trip or a hiking adventure. Thanks for sharing!
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The place is a perfect location for the Sapphire Ski resort, it is in walking distance to the ski resort and to local taverns. It is clean, the staff is super friendly, the breakfast and coffee were an added bonus.
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Response from mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley
Responded 5 Feb 2019
I was pleased to hear that you found our hotel clean and the staff super friendly. We are right in the middle of skiing, restaurants and lots of hiking. I'm glad you enjoyed your visit and I hope travels finds you back in our area again soon. Thanks for sharing!
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Can we walk to the ski resort or do we need to drive up? Or is there a shuttle by chance?
Sapphire valley . Com they have info for the area.
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can you have a dog?
Sorry, we don't allow pets.
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Which rooms have the hot tub?
Rooms do not have hot tubs . There is a hot tub in the pool area.
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Mr. Hayes I am truly sorry any misunderstanding/staff action due to the pool/whirlpool not being open I understand you came for a weekend to enjoy the pool/whirlpool for back relief. I know how frustrating it can be when you found out the amenity was closed for maintenance when arriving at the hotel and not prior to booking. We did have a notice indicating that the pool area would be closed for maintenance, however it expired this weekend and we ran into a slight delay in getting the pool open. Having a working pool area has interrupted your weekend getaway. My staff member should have shown more concern when advising guests about the closure. We are in the process of ensuring that the pool/whirlpool amenity is at top condition for you and others to enjoy. I would welcome the opportunity to talk more offline. I will contact you after 9am Sunday. Again, I am truly sorry this has interrupted your weekend.
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My Trip Advisor name is mlanning. My name is Mary Lanning. I am the General Manager of Hampton Inn & Suites-Cashiers/Sapphire Valley. I can be reached at 828-743-4545. Press 0 for the Front Desk. The receptionist will connect your call to my office. I look forward to speaking with you.
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12
"Rooms on the back side of the building face the woods and are very quiet."
"Ask for a room with a better view."
"Pick an odd number room on a high floor."
"Mountain view rooms are just that."
"After a long day of touring sites, relax and take advantage of the amenities (e.g., indoor pool, rocking chairs on the front porch, etc.)!"
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PRICE RANGE
US$ 97 - US$ 180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites cashiers-sapphire valley hotel sapphirehampton inn and suites cashiers-sapphire valleyhampton inn sapphiresapphire hampton inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsSapphire
NUMBER OF ROOMS
60
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