We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Alpine Retreat

11/06/2017 12/06/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Alpine Retreat
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

171 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 171: English reviews
Start your review of Alpine Retreat
 Click to rate
Adelaide, South Australia, Australia
Reviewed 21 September 2016

We came over for the first time as part of a package deal and for the price you couldn't ask for more. Stayed at many 4-5 star hotels around the world and even though this isn't, my sleep was fine and the same with the family. Yes like other reviews the place could do with some improving but for what...

 Report
Helpful?
Thank MrPaparazzi81
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you for taking the time to review your stay with us and I am very sorry that the breakfast was not up to the standard you've come to expect from us. I have addressed this with our restaurant to make sure this doesn't happen again. Hope you'll be back to give us another chance to see the improvement we've...

Albany
HOTEL’S FAVOURITE REVIEW
Reviewed 2 August 2016

We thoroughly enjoyed our stay. It was perfect for a family of 2 adults and 2 kids aged 7 and 9. The proximity of the hotel to the village square is great, especially for the little ones. The staff were very friendly in the Reception area, the bar, the ski hire area and the restaurant. The games room was well...

Review collected in partnership with this hotel
 Report
Helpful?
Thank DarrenandDonna
About Hotel's Favourite Review
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you very much for taking the time to review our lodge, I'm so happy to hear that you made the most of our facilities and enjoyed your stay with. Looking forward to seeing you again this year!

Brisbane, Australia
Reviewed 19 September 2016

Stayed here on a deal for two nights accommodation, breakfast and one day ski hire. This property is was pretty good for the price we paid, but I'm not sure I'd fork out the full price. It's your standard ski lodge. Very short walking distance to the Village, which was great after a long day of skiing. Disappointed with the...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Olivia H
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you for taking the time to review your stay with us and I am very sorry that the breakfast was not up to the standard you've come to expect from us. I have addressed this with our restaurant for improvement. I am very glad to hear, though, that you had a great experience with our Ski Hire and hope...

Melbourne
Reviewed 17 September 2016

Our family had a wonderful time at the Alpine retreat. The location is great and the staff were friendly. The only thing that needed improving was the squeaky bunk beds. ( family room for 5 people) Whenever someone moved at night, the noise woke us all up. We enjoyed the hot spa/ pool at the end of the day!

Review collected in partnership with this hotel
 Report
Helpful?
Thank leanner138
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you very much for taking the time to review our lodge, I'm sorry to hear that you our beds were not up to the standard you've come to expect from us and that you didn't get a good night sleep. Our lodge is now a little dated and that we are in the process of renovating the rooms and...

West Lakes, Australia
Reviewed 14 September 2016 via mobile

We picked this accommodation due to price definitely the cheapest accommodation i could find in the village. If anyone has anything to learn from this review SPEND MONEY the staff were lovely let us check in early at 2pm instead of 4 which i have to say i was never told it was 4 nor could i find it on...

 Report
Helpful?
2Thank Jaimi-lee W
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you for taking the time to review your stay with us and I am very sorry that you did not enjoy our breakfast and that the bathroom and spa were not up your standard. I have addressed this to our restaurant and housekeeping team for improvement. However, I just want to clarify a few things. Firstly, the check-in and...

Portarlington
Reviewed 13 September 2016 via mobile

This is the second time we have stayed here- the toilet was leaking water and it took 24 hours for them to fix it. The water leaked into the carpet and stank!!! We couldn't flush the toilet during this time. The breakfast service was disgusting with no milk, spoons and the service by the manager Bradley was deplorable when asked...

 Report
Helpful?
2Thank Tiffany G
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you for taking the time to review us and I am sorry to hear that you found some things unsatisfactory. Unfortunately, sometimes it is hard to acquire new parts in our remote area and I can only assume that this was the reason for the delayed toilet repair. However, I have addressed this to management and the restaurant to...

Melbourne, Australia
Reviewed 12 September 2016

Was really looking forward to the 3 night Mt Buller escape obtained via Groupon but to be honest was really disappointed... perhaps my expectations were different but this is definitely "budget" accommodation... The in house "Live Music" was unambiguously "loud" till 1.00am every night, some of the other "guests" did not value or respect the "privacy" of other guests, the...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank aaantc
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you for taking the time to review your stay with us and I am very sorry that you did not enjoy your stay. We are very clear in all our communication that some rooms may hear noise from the bar and it is true that at the end of the season the resort is in celebratory mode. The bar...

Melbourne, Australia
Reviewed 11 September 2016

Great friendly staff and very accomodating. Rooms are comfortable and cosy and their onsite restaurant has delicious great quality food. This hotel also catered for my young family of three kids with a warm indoor pool and spa, great size games room and fully stocked ski hire shop on site. We would definitely be back to stay again

Review collected in partnership with this hotel
 Report
Helpful?
Thank harold_barter
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thanks for reviewing us, great to hear that you had such a great stay and that your kids made the most of all the facilities. Hope to see you back again this winter

Melbourne, Australia
Reviewed 11 September 2016

Bathroom unchanged from the 70s and cracked shower screen glass and basin sharp cut finger. Staff helpful , good restaurant pizza/pasta., breakfast poor to fair uncleaned tables and service for dinner slow. Good bar and tvs but drunk kids running around noisy slamming doors on both nights..

Review collected in partnership with this hotel
 Report
Helpful?
Thank eliza128
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you for taking the time to review us and I am sorry to hear that you found some things unsatisfactory. I have addressed the issues to the management for improvements. I'm very glad to hear that you enjoyed our bar though and I hope you enjoyed your time at Mt Buller overall. Hope you'll be back to see us...

Melbourne, Australia
Reviewed 9 September 2016

The facilities were very basic and dated, but were clean. Breakfast was limited with cereal, toast, juice and a hot drink only. You get what you pay for. Great location and a very helpful ski hire place on site

Review collected in partnership with this hotel
 Report
Helpful?
Thank Rachel M
AlpineRetreat3723, Manager at Alpine Retreat, responded to this review

Thank you for taking the time to review us. We are quite open about the fact that the lodge is now a little dated and that we are in the process of renovating the rooms and the beds. I'm glad you liked the location and our ski hire and hope that you'll come back next winter to see the improvements...

64 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (20)
Viewed
View from Room (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (9)
Viewed
View from Room (2)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (1)
Viewed
Dining (12)
Viewed
Other (12)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Mount Buller
0.3 km away
Duck Inn Mt Buller
Duck Inn Mt Buller
#1 of 8 in Mount Buller
140 reviews
0.3 km away
Enzian Hotel On Chamois
Enzian Hotel On Chamois
#3 of 8 in Mount Buller
128 reviews
0.3 km away
Mt Buller Chalet Hotel & Suites
Show Prices
Show Prices
Show Prices
0.6 km away
Hotel Pension Grimus
Hotel Pension Grimus
#4 of 8 in Mount Buller
64 reviews
11.0 km away
The Sebel Pinnacle Valley Resort
1.0 km away
Abom Hotel
Abom Hotel
#8 of 8 in Mount Buller
19 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Food & drink at the hotel
Dolomiti Italiano
Dolomiti Italiano
Cuisines: Italian, Pizza, Australian
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Alpine Retreat Mt Buller combines the facilities of a hotel with the warm and cosy atmosphere of a ski lodge, some spectacular views and plenty of retro alpine charm. Offering four floors of facilities to fill every hour of your Mt Buller holiday, come and enjoy our budget family accommodation just a 200m walk from the centre of the Mt Buller alpine village. Our warm and cosy bunk rooms offer great value accommodation at the snow, continental breakfast included! They're perfect for family ski and snow holidays or for groups of friends looking to enjoy the Mt Buller snow on a budget. All rooms benefit from ensuite bathrooms, under-floor heating, flat-screen TVs and luggage storage. Come home from the slopes to relax in the pool, sink into the comfy sofas of our TV and Games Room, enjoy a delicious meal at Dolomiti Italiano Restaurant or chill out with a drink and a game of pool at Off-Piste Bar. Let Danny take care of all your ski, board and winter clothing hire needs in our in-house ski shop, while our friendly staff look after the rest of your stay. This season STAY, EAT, PLAY, RELAX - all at the Alpine Retreat Mt Buller. ... more   less 

Additional Information about Alpine Retreat

Address: 48 Stirling Road, Mount Buller, Victoria 3723, Australia
Region: Australia > Victoria > Mount Buller
Price Range: ₹ 8,598 - ₹ 35,943 (Based on Average Rates for a Standard Room)
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA and HotelQuickly so you can book your Alpine Retreat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alpine Retreat Hotel Mount Buller
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Alpine Retreat staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Alpine Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room is average bur clean and cosy”
677suzannea, 8 Sep 2016 | Read review
“Keep the column heater on overnight as the underfloor heating was not enough to heat the room properly.”
maryrE48BQ, 23 Aug 2016 | Read review
“good views, great price”
Jasminseeingtheworld, 23 Aug 2016 | Read review
“The room is very small and place were so noisy at night coz the bar opens till 1 am.”
439geraldinea, 5 Aug 2016 | Read review
“Mezzanine room was noisy.”
979elisabethk, 4 Aug 2016 | Read review
5 of 5
No availability for your dates from these sites
HotelQuickly
* /night
View Deal
*Disclaimer
Prices are for 1 room, 2 adults
Change dates