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Crystal Bay on the Broadwater

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Traveller (90)
Room & Suite (44)
Pool & Beach (5)
Overview
  • Excellent44%
  • Very good35%
  • Average11%
  • Poor4%
  • Terrible6%
Travellers talk about
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Fitness centre
Kitchenette
3 Star accommodation
All hotel details
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Reviews (164)
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Traveller rating
64
58
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8
11
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LanguageEnglish
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64
58
19
8
11
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All reviewsacross the roadroom dividerample secure parkingeasy lift accessthe gold coastbroad watermarine paradeenjoyed staying herelovely pool and spahighly recommended for familiessecond bedroomquiet areaafter hourswashing machinenew carpetair conditionersurfers paradise
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1 - 5 of 160 reviews
Reviewed yesterday via mobile

Perfect location. Quieter area of the Gold Coast but beautiful views of the bay and perfect location for beach walks each morning. Gorgeous views across the bay to SeaWorld. Quite and peaceful location. Photos on website matched what we had when we arrived. Great location..restaurants,...More

Thank Di P
Reviewed 2 weeks ago

we hired a 2 bedroom flat and this is a joke. there is no 2nd bedroom just something like a walk in closet. no door and no window, The bed must be very old as you could not sleep in it as the mattress was...More

Thank Susanne G
Reviewed 3 weeks ago

“We moved from the 2 bed apartment to 3 bed fully self contained apartment( staff were very helpful with our request prior to arrival), as I travelled with family, we all had a bedroom and it was great having 2 bathrooms. We enjoyed sitting on...More

Thank CHELLEBELLE65
Response from CrystalBayResort4215, Guest Relations Manager at Crystal Bay on the BroadwaterResponded 2 weeks ago

Great to hear you enjoyed your stay with us and thank you for the positive feedback. Happy we were able to help with your request to up-grade to the 3 bedroom apartment and you were able to enjoy the fantastic Broadwater views and our facilities....More

Reviewed 4 weeks ago via mobile

I’ve stayed here maybe 12 times over the last 5 years. Stayed in many different apartments on different floors at different times of the year. All well appointed and very comfortable. Free wifi and all the Fox TV channels are available. Avoid the southern apartments...More

Thank Marchwood N
Response from CrystalBayResort4215, Guest Relations Manager at Crystal Bay on the BroadwaterResponded 3 weeks ago

Great to hear you continue to enjoy your stays at Crystal Bay. Thank you for taking the time to post this review and we look forward to welcoming you back again soon.

Reviewed 15 July 2018 via mobile

Try not to book unit 302. We're here for 3 days, i survived the first night on a hard uneven worn out mattress. Will move in to the other one tonight. To sit on the sofa is like sinking in to a whole with a...More

4  Thank chnobli
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Wheelchair Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 77 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Mid-range Hotel in Southport
#2 Family Hotel in Southport
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 77 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Mid-range Hotel in Southport
#2 Family Hotel in Southport
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (90)
Room & Suite (44)
Pool & Beach (5)
Dining (1)
Questions & Answers
Ask a question
foxchick92
3 December 2017|
Answer
Response from Amanda w | Reviewed this property |
Not sure but may I recommend asking the girls at reception.they are very friendly and always willing to assist you.
1
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Room Tips
"we stayed at the southern end and had amazing views across the Broadwater"
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"Any room facing the Sunrise is a good room"
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"Prices for apartments vary hugely through different websites"
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"If check in late look for the intercom on right hand side of the main entrance and follow instructions."
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