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Sandcastles 1770 Motel & Resort

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92 Reviews from our TripAdvisor Community

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There are newer reviews for Sandcastles 1770 Motel & Resort
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Showing 90: English reviews
Sunshine Coast, Australia
Reviewed 13 October 2016

Excellent location and very nice rooms. Spacious and airy with a real tropical feel. I loved the courtyard of our apartment which blended indoor and outdoors perfectly. Had an awesome stay and would definitely come back here next time we are in Agnes Water/1770.

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Helpful?
Thank Dan B
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Thanks for the review Dan. Look forward to welcoming you next time.

Lismore, Australia
Reviewed 13 October 2016

The accommodation had open shutters so we could not keep mosquitoes and sandflies out. We asked for a trundle bed but were not given an extra blanket so one person had no blanket. The Tv was not good quality. The "King sized bed" was simply two singles pushed together.

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Helpful?
Thank Crystal W
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Thank you for your review Crystal. The Beach Homes have timber shutters to control the light and the breezes. The bedroom windows are screened. We normally don't have any problems with mosquitos or sandflies, however we are in a very natural environment and they will come from time to time. I apologise if there was a blanket short, an oversight...

Auckland Region, New Zealand
Reviewed 9 October 2016

Four of us, family members, stayed here over a long weekend recently. It was fabulous! So very spacious with two large bedrooms each with an en suite, a large kitchen and dining area, a big lounge and great outdoor area as well. We even had our own private plunge pool, although it was very cold! It was a short walk...

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Helpful?
Thank Marion16
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Thanks Marion, glad you enjoyed your stay, it was pleasure having you. Hope to see you again soon.

Goondiwindi, Australia
Reviewed 6 October 2016

Accomadation was fantastic. We stayed in a beach house. The apartment was more then we had imagined, spacious, clean and very comfortable. It also had a great court yard and balcony with a Webber. The perfect location to explore the area. Close to the beach and town centre. We ate in the restaurant every night and had beatiful meals and...

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Helpful?
Thank Tracey J
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Very nice to get such a great review, thank you.

Tiaro, Australia
Reviewed 5 October 2016

Room wasnt ready on check in. Things need attention as soon as we arrived including hot water and sink plug not working.Poorly cleaned. Glass in foot on entry, braces rubber bands found everywhere. No flysceens mozzies attacted. King bed was two singles put together, TVs didn't work proply, except 1 in bedroom not enough blankets for everybody supplyed. No dryer....

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Helpful?
Thank isisd855
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Our normal check in time is 2.00pm when guests request an early check in we will gladly allow access to the room if it is ready. 99% of the time our rooms are ready by 2.00pm. As soon as this guest arrived I started to get calls about small issues. The guest fails to mention that I attended immediately and...

Reviewed 5 October 2016 via mobile

Called in on our way up to Mackay from the Gold Coast. The reception closes at 5.30pm but they do have a late check in. We were called at 4.30pm to see what time we would be arriving which would have been to make alternative arrangements if we were going to be after 5.30pm. Room backed into the main Rd...

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Helpful?
Thank Lisa W
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Thanks for the review Lisa. We ask that our guests at least wash or rinse any dishes before they leave and most do. We rarely charge for extra cleaning as most guests do the right thing. The walls are actually solid concrete, however some people can be noisy, particularly children. Hope you can stay longer next time.

Brisbane
Reviewed 3 October 2016

Accommodation was stunning and clean. Only stayed overnight but will be back for a longer stay so we can try all pool and restaurant facilities which looked fabulous. Was a nice lazy walk to the beach.

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Helpful?
Thank Christinejackson
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Thanks Christine, look forward to welcoming you back.

Ipswich, Australia
Reviewed 28 September 2016

Only stayed 18hrs but got the pool and the beach in. The grounds are well presented and a pleasure to be in. The motel room we stayed in was great and the courtyard offf off them is very inviting for BBQs and catch ups with friends and family. Nice Atmostphere. Wasn't overly impressed with the restaurant but there are plenty...

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Helpful?
Thank Angie-Scott C
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Thank you for your review. Hope you can stay longer next time.

Gold Coast, Australia
Reviewed 26 September 2016

Sandcastles is a good place to stay, we have been there a few times and always have had good service. Its only a short walk to the beach. the whole area is stunning , well worth a visit . We will definitely go back

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1Thank Aussieheli
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Thank you Aussieheli, it was pleasure having you stay with us again. Look forward to your next visit.

Reviewed 23 September 2016 via mobile

Motel is nice. Rooms are good, kids loved it. Restaurant is rubbish. If you're going to charge top dollar you need to deliver a decent meal. After waiting an hour I was handed a way over-cooked steak which was stone cold. After complaining my plate was taken to the kitchen and microwaved for a minute or two (including the chips...

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Helpful?
Thank mkp7793
Mark H, Manager at Sandcastles 1770 Motel & Resort, responded to this review

Thank you for your feedback about the motel and very sorry to hear of your experience in the restaurant. We have had mostly good comments about the restaurant so it was a bit of a surprise to see your comment. I have been assured by the kitchen staff that that they would not even consider reheating a meal in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located at the gateway to the Southern Great Barrier Reef, Sandcastles 1770 Motel and Resort offer a range of accommodation options to suit every traveler, including: - Beach Home Apartments with optional plunge pool, - Self-contained Garden Villas, - Deluxe, air conditioned Motel Suites. Privately tucked amongst palm trees and lush tropical gardens, our primary resort is located alongside coastal creeks and cabbage palm forests. It enjoys direct beach access 60 seconds from bed to beach), a lagoon-style pool & heated spa, tour booking desk as well as an on-site cafe and bar. The resort also features a function room - an ideal venue for wedding receptions, corporate events and other group functions. ... more   less 

Additional Information about Sandcastles 1770 Motel & Resort

Address: 40 Captain Cook Drive, Agnes Water, Queensland 4677, Australia
Region: Australia > Queensland > Agnes Water
Price Range: ₹ 5,295 - ₹ 9,429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandcastles 1770 Motel & Resort 4*
Number of rooms: 50
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Also Known As:
Sandcastles 1770 Hotel
Sandcastles 1770 Motel
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Questions & Answers

Here's what travellers have asked, with answers from Sandcastles 1770 Motel & Resort staff and other travellers.
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Woombye, Australia
9 months ago

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Questions? Get answers from Sandcastles 1770 Motel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No airconditioning in beach houses”
 of 5 bubbles saralA9759OH, 15 Nov 2016 | Read review
“Higher floors have great breezes”
 of 5 bubbles Aussiegirl056, 22 Oct 2016 | Read review
“Plunge Pool Villa's”
 of 5 bubbles amandabZ1662AN, 20 Oct 2016 | Read review
“Upstairs Beach Houses probably better than downstairs due to better outlook but otherwise all are good.”
 of 5 bubbles danbU497YQ, 12 Oct 2016 | Read review
“I don't understand what this field is for .”
 of 5 bubbles Christinejackson, 2 Oct 2016 | Read review
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