We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Hotel Monterrey

Traveller (278)
Dining (188)
Room & Suite (169)

About

Location
Cleanliness
Service
Value
Gran Hotel Monterrey is one of the best luxury hotel on the Costa Brava which offer you a wide range of high quality services. Inside you will enjoy the gorgeous tropical environment but also have the privilege to taste the FREU Restaurant (one of the best Spanish restaurants) as well as a free entrance to the Gran Casino Costa Brava.
Read more
Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Park View
Business
HOTEL CLASS

Location

Full view
91Great for walkers
Grade: 91 out of 100
34Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
423Reviews
755Photos
52Q+A
9Room tips
Traveller rating
  • 128
  • 144
  • 85
  • 39
  • 28
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Been there just for one night and I was satisfied. Rezeption and other staff were very friendly and attentive. Room (Suit) was beautiful having living room, nice bathroom with shower and bathtub, two balcony and great views to the down and sea, bed was very comfy. Enough space
Read more
Response from MARACIONERO, Subdirector at Gran Hotel Monterrey
Responded 2 weeks ago
Dear AlexL750, Thank you very much for your lovely comments. It is for us very comforting to realise that you found the room, areas and breakfast great. It is also so gratifying your valuation about our professional staff. We take note of your comments about the water and will share this suggestion with our Food and Beverage team. Very best regards from Gran Hotel Monterrey*****
Read more
+1
I’m guessing as it was the start of the season, all the wheel and cogs are still rusty. We arrived Thursday around midday and my guess was perhaps the hotel was filled no more than 25%, the following day there was a significant increase. I had reserved 3 rooms and they were
Read more
Response from MARACIONERO, Subdirector at Gran Hotel Monterrey
Responded 3 weeks ago
Dear Milogdog73, Thank you very much for your constructive suggestions. We all regret you had this perception. All of our procedures and standards are guided to provide the best services and products. Thank you again for your lovely comments about our staff, reception and breakfast. Greetings from all the team of Gran Hotel Monterrey.
Read more
So you go to Lloret de mar and book the only 5 star hotel! Sorry they deserve max 4 stars on a good day. Parking extra, no coffee making facilities, 15 euros for 1hour in an average spa. Room service, no menu in room, costs 10 euros just to deliver whatever you order to your
Read more
Response from mperez396, Director de Recepción at Gran Hotel Monterrey
Responded 8 Feb 2019
Thanks for your honest opinion. We regret that your recent stay did not correspond to your expectations. We appreciate your comments and will share them with our team in order to improve our services. We are very sorry about your feelings. We offer very competitive prices in all of our areas taking special care in costumer services and products. Very best regards from all the team from Gran Hotel Monterrey Miguel Ángel Racionero Subdirector
Read more
We arrived on the 20/01/19 around 3 pm just for the check in and it all started. First of all the receptionist Fatima, seeing that we are a couple and reserved a room with one king bed( obviously for a couple) she has sent us to a room with two single beds( very nice). Anyway
Read more
Response from mperez396, Director de Recepción at Gran Hotel Monterrey
Responded 29 Jan 2019
Dear AlexR3877, We sincerely regret all the situation described. Concerning the bed a new King Size Bed Room was immediately provided. Sorry for the inconvenience caused. Regarding the Car Parking please let me inform you that being charged for this service is not something unusual or extraordinary in the Hotel Industry. We have announced the car parking surcharge in every reservation channel. We are truly sorry if you have received a fine. However we can not consider this issue our receptionist fault at all. Thank you very much for your comments. Regards Miguel Ángel Racionero Subdirector / General Manager Assistant
Read more
Ultra low season, But No free parking 15 euro/day. At 16h we where not able to order a meal in the hotel, the only thing available was 2 slices Bread with salmon for 11 euro. We look forward to use the indoor Spa, But stupid rules prevented thus. Without swimcap you are not
Read more
Response from EduardP264, Gerente at Gran Hotel Monterrey
Responded 23 Jan 2019
Dear stevesS958UY, Thank you for your review. We are truly sorry and disappointed to hear about the perception you were left with regarding our accommodations. I kindly inform you that due to hygienic standards swimpcaps must be used in order to acces our Spa facilities (those swimcaps are available at the Spa Desk). Always, the access to the Spa facilities is guaranteed under previous payment as previously informed. I am so sorry to read that room temperature was too hot during cold winter time. Our goal is to always provide great service that will make you want to return again. Hope to welcome you in a future visit.
Read more
Previous
Album Categories
All photosTravellerDining Room & SuitePool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGran Hotel Monterrey
The Suite at the Gran Hotel Monterrey
PreviousNext
12345634
Hello. The hotel is very large and you have many areas where you can wait to check in. You are also 2 minutes walking from Lloret.
0 votes
Are you rich ? Then if not eat out
1 vote
Show all answers
Not that I was asked for.
0 votes
Our two kids used inflatable doughnuts without problem although it wasn’t high season so the pool wasn’t busy. Perhaps in high season the use of these would be limited due to the room they take up in the pool. Arm bands etc though I am sure will be fine especially as they are required for safety. I can’t see the hotel objecting at all but email them anyway to put your mind at rest. .
1 vote
Show all answers
PreviousNext
12345611
"parking 18 euro per day"
"Higher floors facing the sea"
"poor service"
"Ask for a balcony"
"please avoid this hotel"
PreviousNext
12
PRICE RANGE
US$ 75 - US$ 222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
guitart gran lloret de mar
FORMERLY KNOWN AS
Hotel Guitart Monterrey
LOCATION
SpainCataloniaProvince of GironaCosta BravaLloret de Mar
NUMBER OF ROOMS
200
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing