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Gran Hotel Monterrey

230 reviews
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Traveller (151)
Dining (189)
Room & Suite (142)
Overview
  • Excellent35%
  • Very good33%
  • Average20%
  • Poor9%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)Write a Review
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All reviewssuperior roomhot breakfastthe pool area was nicenice hotelfive nightslocation was perfectmini barevery morningwould stay here againlong weekendyogurtthe hotel staffair conweddingrobesspabarcelona
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1 - 5 of 38 reviews
Reviewed 3 weeks ago

After waiting inline for 2 hours we we entered the room which toilet drain. Could you imagine this in a 5 star hotel.The hotel is far from 5 star hotel. It is a dated place were you have push interior door from hallway to enter...More

Thank leonyman
Response from mperez396, other at Gran Hotel MonterreyResponded 3 weeks ago

Dear Leonyman, Thank you for your time and comments. All the comments allow us to improve in our daily basis, always working for our guests! In regards of the beds, just to inform that all the mattress were changed betwen December 2017 and January 2018....More

Reviewed 5 weeks ago via mobile

Best hotel in lloret by far, fab breakfast cant believe how much I ate,staff very pleasant and accomodating, rooms spacious ,would definitely stay there again, very relaxing which is just what I needed.More

Thank pat f
Response from mperez396, Rooms Division Manager at Gran Hotel MonterreyResponded 5 weeks ago

Dear Pat F, Thank you so much for your time and your comments! It is a really pleasure to know how you did enjoy the Gran Hotel Monterrey services' and its facilities, also to know how you did relax. As you say you will be...More

Reviewed 4 November 2017

I can not speak highly enough of the Gran Hotel Monterrey. The staff is completely amazing and so very helpful with everything. The food and service at both Freu and Restaurante Monterrey was outstanding. We were not there during high season so I can not...More

1  Thank Cinderbug
Response from farrufat, Director de Relaciones con Clientes at Gran Hotel MonterreyResponded 6 November 2017

Dear Cinderbug, First of all we would like to thank you for your comment on TripAdvisor community, it is really helpful to know the experiences of our customers in order to improve our service every day. We are pleased that you found our hotel perfect....More

Reviewed 4 November 2017

Everything about this hotel was perfect!!!The staff were friendly and helpful, breakfast offered an extensive choice of cereals, pastries,juices,coffees,hot and cold meats, fresh fruits and even sparkling wine! The room was large and v.comfortable with bath and shower and balcony with sea view and all...More

Thank julietrainor22
Response from farrufat, Director de Relaciones con Clientes at Gran Hotel MonterreyResponded 6 November 2017

Dear julietrainor22, We would like to thank all the confidence in our Hotel Gran Hotel Monterrey and for taking the time to send us your valuable feedback. We are glad that you were able to enjoy the hotel amenities.

Reviewed 5 October 2017

We had a very nice stay at this hotel. The staff were friendly and the room was clean. The hotel and the property that its on is very beautiful. We were upgraded to a sea-view room which was very nice to wake up to. As...More

Thank gurveerchoda
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About
Amenities
Top amenities
Bar/Lounge
Breakfast included
Pool
Room Service
Restaurant
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 67 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Lloret de Mar
#4 Romantic Hotel in Lloret de Mar
#9 Best Value Hotel in Lloret de Mar
#12 Luxury Hotel in Lloret de Mar
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 67 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Lloret de Mar
#4 Romantic Hotel in Lloret de Mar
#9 Best Value Hotel in Lloret de Mar
#12 Luxury Hotel in Lloret de Mar
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (151)
Dining (189)
Room & Suite (142)
Pool & Beach (37)
Amenities (70)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Quora
12 January 2018|
Answer
Response from mperez396 | Property representative |
Dear Quora, Thank you so much for your interest in our hotel and facilities. In regards to your question, please, kindly be informed that we do not have a laundry room for the guest to do their own laundry. In case of... More
0
Votes
Google Translation
EnglishRose01908
29 December 2017|
Answer
Response from mperez396 | Property representative |
Dear EnglishRose01908, First of all, thank you so much for your reservation in our Gran Hotel Monterrey! In regards of the pools: we have the outdoor swimming pool (located in our gardens) which is not heated, ad as well... More
0
Votes
Google Translation
Anbry46
29 December 2017|
AnswerShow all 4 answers
Response from mperez396 | Property representative |
Dear Anbry46, In advance, thank you so much for your interest in our hotel and facilities! As well, I have the pleasure to confirm that either in July either in August, yes, we have activities for kids during all the day... More
1
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Google Translation
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Room Tips
"please avoid this hotel"
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"Ask for a sea view room"
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"Sea view rooms"
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"make sure the air con works !!"
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