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Avda Vila de Tossa, 27, 17310 Lloret de Mar, Spain
Avda Vila de Tossa, 27, 17310 Lloret de Mar, Spain
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1 room, 2 adults, 0 children12
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviewshot breakfastair conditioningnice hotelpool area is lovelymini barfive nightsmini breakhalf boarda great staylong weekendyogurtevery morningplenty of sunbedsevening entertainmentthe hotel staffweddingtoothpaste
We went there seeing some of the TipAdvisor reviews and considering it was a 5 star hotel. So how bad could it be?
Very bad. As soon as we arrived we went to have something to eat at the restaurant. It was closed, but the...More
Thank Serban N
Response from mperez396, Director de Recepción at Gran Hotel MonterreyResponded 3 days ago
Dear Serban N,
Thanks for your honest opinion. We regret that your recent stay did not respond to your expectations. We appreciate your comments and will share them with our team to continue improving our services.
For sure, we will review the procedure in the...More
We had a very poor experience in this hotel - the main issue is that it advertises itself (as did hotels.com) as a 5 star hotel which it is very much not.
The staff at front desk were unfriendly and condescending.
They requested full payment...More
Thank GraceF0x
Response from mperez396, Subdirector at Gran Hotel MonterreyResponded 1 week ago
Dear GraceF0x,
Thank you for your opinions.
I regret that your recent stay did not respond to your expectations.
Our main objective is the happiness of our guests. We will take into account all your comments.
I regret once more the experience you had.
Best...More
Visited for 5 days highly impressed with the location and staff of the hotel. Highly recommend if looking for a nice hotel. The pool was amazing, perfect temperature kind of busy at time especially on the weekends.More
Thank ruhithMohammed
Response from mperez396, Departamento de Reservas at Gran Hotel MonterreyResponded 1 week ago
Dear RuhithMohammed,
First of all we would like to thank you for your comment on TripAdvisor community, it is really helpful to know the experiences of our customers in order to improve our service every day. We are pleased that you found our hotel perfect....More
We visited as a family with children aged 6 and 10. We arrived around 11pm, so children were tired and ready for bed. We were told that our room was on 2nd floor and where the lift was situated. Not much of a welcome !!...More
Thank Caroline P
Response from mperez396, Departamento de Reservas at Gran Hotel MonterreyResponded 1 week ago
Dear Caroline P,
Thanks for your honest opinion. We regret that your recent stay did not respond to their expectations. We appreciate your comments and will share them with our team to continue improving our services. We hope to have the opportunity to see you...More
We are currently staying as a family at this hotel. I like to try and give a balanced opinion and there are positives to the hotel. The pool area and communal areas are spotlessly clean and live up to their 5* billing. The breakfast is...More
Thank Liam C
Response from mperez396, Subdirector at Gran Hotel MonterreyResponded 1 week ago
Dear Liam C,
Thank you for your comments. It help us to improve day by day and to build a better hotel.
We have renovated all the pool area this year so It is very comforting for us to realize that the improvements are highly...More
Response from brandyball2222 | Reviewed this property |
Our two kids used inflatable doughnuts without problem although it wasn’t high season so the pool wasn’t busy. Perhaps in high season the use of these would be limited due to the room they take up in the pool. Arm bands... More
Our two kids used inflatable doughnuts without problem although it wasn’t high season so the pool wasn’t busy. Perhaps in high season the use of these would be limited due to the room they take up in the pool. Arm bands etc though I am sure will be fine especially as they are required for safety. I can’t see the hotel objecting at all but email them anyway to put your mind at rest. .
