Cons - The paint was peeling, had damp patches all over, no jet spray in bathroom, towels were worn out and stained, bed was smelling. Pros - Service was excellent, breakfast was tasty and had 3 items.
Stayed at this property Feb 2020 1- Hotel is right in the heart of city , in the posh locality of kanchan bagh.. 2- Reception is ok , lift is old fashioned . 3- Rooms are big , Bathroom wasn't that great.. window glasses were broken . 4- Did not use the wifi , doubt if there was wifi in the hotel . 5- Linen was very bad , towels were clean 6 - Hot water is available , apparently their is a hot water storage tank at the terrace , so obviously no geysers in the bathroom . 7- Staff was very polite and helpful 8- They have a sweet shop and restaurant at the ground floor .. dint try either of those
It was perfect stay. Rooms were clean, everything was perfect for a budget stay. Staff was supportive. Location was good, walking distance from chartered bus stand. Rooms was not spacious but acceptable in this budget.
Good, Compact hotel. Friendly and polite staff. Rooms are big and spacious but not very clean. Restaurant is very good and the items served are delicious. Good location and easily reachable to all places.
Staff is pretty laid back and cleanliness is a big concern for those who are hygiene conscious. Breakfast timings are very late from 8.30 so one has to wait until that time. Overall i did not enjoy and Fab service is also not upto the mark.
A nice clean hotel, spacious bathroom, comfortable bed and staff were helpful.I had to leave early in the morning and needed hot water at 5 AM,they provided me,mind it they had wood fired boiler and it takes some time to get going,they must have gone at 4 AM to make water hot,a nice gesture. I had made reservation seven months in advance and 4 days prior to arrival,I sent an email to FabHotels and they reconfirmed the reservation.I was packing my luggage on departure day,I get a telephone from a gentleman stating that there was some problem with my reservation,I phoned one good lady and she replied that as reconstruction was going on so it was not feasible for me to stay there.I did not believe and told them that this action of theirs was most unethical,they relented and my reservation was maintained.I reached hotel and there was no reconstruction or any other activity to stress a guest.I would request FabHotels higher ups to please be ethical in your dealings.I would again stress that stay was nice.…
I keep visiting Indore for Business purpose and have stayed in many different hotels... compared to these hotels some improvements are absolutely necessary 1.Hot water should be available 24 hrs. Specially in Winter time 2 Room given to me was such that whilst lying on bed I could easily here water running from pipes in adjacent room!!! 3.Room service and Housekeeping keeping response time should be quick 4.Complimentary breakfast venue can be better...atleast some tables should be arranged... Having said that staff was super polite...no complaints about them at all..5
Santoor Fab hotel location is very convenient. Rooms are clean. Staff is courteous.overall good value for money. Few suggestions can be thought off by management. Double bed rooms to be provided. Variety in breakfast can be added.
Finding problem with hotel stay is not very unusual problem start when you find management totally indifferent to them this hotel has scope to improve on every count be that cleanliness staff food bed u named it only good thing is it's location
Please do not go in this hotel. Very poor maintenance, poor room service, poor food quality, toilets not maintained well staff is not good, staff was not in the hotel uniform. They were not co-operating, lot of smell of cigarettes and drinks. after many requests they used to respond.