The room which was allocated to me was very unclean. I called atleast 5-6 times and after that a lady came and just wiped things here and there and said its done. I was having bath tub in my bathroom and just opening its tap led to a shower from the tap. I escalated this to the manager and he made good efforts to get my room cleaned and fix the tap. The club was full because of a marriage function but that is not my problem of service being very very very very slow. Same things have to be repeated atleast 4 to 5 times in order for the staff to listen and act on it. Since i drove 9 to 10 hrs and having such an experience for relaxation is not acceptable. I would have liked to rate this resort in negative but tripadvisor doesn't support this feature, so sad.
The rooms are very hygiene and clean. Reception staff was cooperative, prompt and professional specially Mr. Sagar, he is really doing good job. Like to Mention that food was also up to the mark and good in taste.
A memorable stay with family….. the hotel staff is very cooperative and respectful….. a must stay with kids in case you visit Indore…. The lovely cuisine and ambience at Zeus Restaurant adds to the flavour…. The kids and family enjoyed the pool side with separate enclosure for kids…. Mr Ram was very helpful in ensuring a good stay at the hotel… Will surely return on our next visit to Indore
Hi guys, Overall all property is good, location and rooms are good Customer service needs a lot of improvement 1. Intercom facility was not working and still not corrected 2. Towels were kept post 3 reminders 3. Housekeeping team will come after 6 to 7 reminders 4. We asked for 2 big rooms for pooja, committed but not given to us 5. No hot water in buffet breakfast for black tea, I have given up after 8 reminders, receptionist ignored me on this topic. 6. Tandoori rotis given in dinner were cold pancakes 7. Safelocker facility available but not working after 7 reminders So If you need good location, l Good property without Customer service, you can definitely come here
Hi stayed here with my friend on 3rd April.we booked a pool view room , which have direct accessto pool, when we were checking inn , I found to know that they have some party on pool side , I ask them that is any prob to using swimming pool by the hotel guests but they denied n say u can use it with no problem. When I checked inn n after 2 hours want to go to use the pool the guard which I can say they r Goons stop us that we can't use the pool ,, I surprised n than argued with them n staff of hotel , after a long discussion when I said I don't wanna stay here more just refund my amount they finally agreed to allow us to use the pool. Than at night when I come to access my room lobby attache with pool , the guard again arguing that I can't come outside my room to use that lobby. Than again the same issue I faced n this time I came to know that the party is organiby some other private company for local boys n girls n mostly on weekends they give thr pool on rent for private event companies. This time I get angry that how if I paid to a resort for pool n pool access room Than how they denied to use us the same, after a long arguing the main boss of the Goons the front office manager Mr. Singh came in the case n he is really the worst person I ever met In life . Completely irresponsible n rude to guest. He denied us by saying it happened every weekends in our hotel. So seriously if anyone looking to boom this hotel should avoid weekends. N I m not confirmed but when I watch it from my room some illegal is going on in this party ,, girls n boys r really fully drunked n don't know have something illegal. Just one thing good about this hotel is their restaurant staff they r best. But the resort is worst in providing good stay to thr guest. Attached some pics u can see the guard (GOONS) IN IT.…
Visited with family. Worst experience. AC not working, staff is not professional they are very immature. Service too slow. Please don't spend your money and time on SKYLINE resort. Had very bad experience.
Excellent accomodation very friendly courteous satff of front desk staff especially Mr sagar Sonaniya took personal care of guests and also suggested to everyone had a great hospitality at skyline club & Resorts thankyou team skyline 😃😃
Amazing Hospitality served by skyline team and staff was very friendly ,especially Mr. Sagar from check-in time To Check out giving proper response to everyone.The property is beautiful. Great High tea and was a beautiful experience all together. The resort is huge and spacious. We would love to visit more often.
Amazing experience at Skyline resort. One of the best places to be at in indore. Service - excellent, room - excellent, overall impact - wonderful. Was here for a business trip and it was worth it. Thank you Mr. Sagar especially for the hospitality provided. Grateful. Smooth Check-in to Check Out always ready for help and friendly nature
Had a great fun at Skyline club and resort, Hospitality is great especially reception staff Mr sagar Sonaniya helped us and made our stay really comfortable. Indeed in love with the property. We will look forward to come here again, Thank you again for such good