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Zhangjiajie Pullman Hotel

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Traveller (381)
Room & Suite (90)
Dining (55)
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Overview
  • Excellent55%
  • Very good32%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“national park”(60 reviews)
“nice hotel”(23 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
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Offers from Zhangjiajie Pullman Hotel
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Reviews (791)
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433 results
Traveller rating
190
164
56
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6
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LanguageEnglish
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190
164
56
17
6
Show reviews that mention
All reviewsnational parkchinese restaurantnice hotelnon smokingsmoking flooroutdoor poolbig citiesthe king size bedfoot massagebeautiful mountainsbreakfast buffetrooms are largeunder constructioncomfortable staytianzi mountainwulingyuan entrancetour guide
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1 - 5 of 433 reviews
Reviewed 3 days ago

The best thing I did in my trip is choosing the Pullman hotel. This hotel has not only great facilities but also has really nice staffs. Special thanks to Tina, Julia and Evan. Tina and Julia who is in charge of English translations could not...More

3  Thank puremir
Hotel's Favourite
Reviewed 3 April 2018 via mobile

I loved the Pullman hotel in Zhangjiajie. It is just minutes away from the national park and approx. an hour away from the airport. It makes a perfect base for exploring the park if you shift there straight from the airport. I drove to the...More

1  Thank curioustraveller104
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 6 April 2018

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know...More

Reviewed 4 days ago via mobile

Pool very big and with different depth level. Nice location directly at the National Park. Variety of food during Breakfast was enough but nothing outstanding. Rooms were clean and big (Executive rooms). No executive lounge available. Staff speaks barely English and takes long time. No...More

Thank Cle M
Reviewed 2 weeks ago

My room at this hotel was very good and quiet. Very clean, and with a good restaurant in the hotel. The gift shop had a some embroidery art I wanted to purchase if they could ship them. The proprietor did not speak English but told...More

Thank Gary W
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 2 weeks ago

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, room. We look forward to welcoming you back again. Do let us know if...More

Reviewed 2 weeks ago

After a tiring day of walking the mountains, the soft bed makes one feel like floating. Hotel is very comfortable with great amenities and can see why it is the top tier of the Accor Brand. Breakfast is ok and dinner in the Chinese restaurant...More

Thank robert811
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 2 weeks ago

Dear robert811, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us....More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Outdoor pool
Details
Price range
US$ 84 - US$ 108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Zhangjiajie
#1 Luxury Hotel in Zhangjiajie
#7 Best Value Hotel in Zhangjiajie
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 84 - US$ 108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Zhangjiajie
#1 Luxury Hotel in Zhangjiajie
#7 Best Value Hotel in Zhangjiajie
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (381)
Room & Suite (90)
Dining (55)
Pool & Beach (19)
Business Centre & Event Rooms (1)
Questions & Answers
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katherinehor
15 April 2018|
AnswerShow all 4 answers
Response from AndrewM_8 | Reviewed this property |
According to some reviews, there is actually no business/executive lounge at this hotel. We had one of their higher level non-lounge rooms, and it wasn't much to write home about. If there is indeed a lounge, the only... More
1
Vote
Yasoda D
7 April 2018|
Answer
Response from pixiebe11 | Reviewed this property |
Not to sure about the pool. There was a sign it open in April on wards as mArch was considered winter still. But eating breakfast at the hotel for 3 morning. There Is at lot of vegan options. There version of soup which is... More
1
Vote
Sr_DonDiego
22 January 2018|
Answer
Response from Georgio2483 | Reviewed this property |
They do have bags in your room that you can put your laundry in and the hotel will wash for you - not sure of the charges but as with most things in China it will not be expensive. Hope this helps
1
Vote
Room Tips
"Rear upper floor in main building; I believe facing to the North."
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"Non-smoking floor, and maybe ask for a room nearer to elevator (very big hotel)"
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"Request an upper floor room with a mountain view"
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"Go for executive floor facing the pool"
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