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Sheraton Changsha Hotel

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Traveller (236)
Room & Suite (58)
Dining (8)
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Overview
  • Excellent59%
  • Very good35%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,627)
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57
50
17
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All reviewsbreakfast buffetthe club loungechinese restaurantcomfortable choicehotel offersnice hotelroom servicef bbusiness tripwalking distancelobby bartrain ticketspizza hutthe hotel staffrooms are spaciouslocal cuisinewould stay again
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1 - 5 of 129 reviews
Reviewed 6 April 2018 via mobile

The service is very good and people are very kindly. Specially in the club lounge 31st Floor people was very sweet and take care about guest very good. I feel like at home and I want to say thank you to Sherry , Anna, Seven...More

Thank Ciro D
Response from graceqiu2017, Manager at Sheraton Changsha HotelResponded 8 April 2018

Dear Ciro D, Thank you a lot for sharing your stay experience with us. We are so glad to kwon that you are satisfied with our excellent service which provide from our nice staff,and have a pleasant stay at Sheraton Changsha Hotel . I will...More

Reviewed 4 April 2018 via mobile

Great stay - executive lounge is very comfortable. Staff is extremely accommodating. Requests to front desk were always promptly answered. Food and drink selections are wonderful. Stay here for extended time periods due to work requirements and always enjoy coming back!!More

Review collected in partnership with 单个酒店
Thank riccifg
Response from graceqiu2017, Manager at Sheraton Changsha HotelResponded 8 April 2018

Dearest Riccifg, It's so nice of you to provide us so positive comments about Sheraton Changsha for your stay experience. We are very glad to know that you had a comfortable stay here with our staff. It is our pleasure to have provided you such...More

Reviewed 2 February 2018

Stayed for 3 nights on recent business trip. Good location to get to some places central in Changsha, and good restaurants nearby as well as on site. Very wide selection for breakfast was impressive. Very comfortable rooms, and particularly appreciated the bathtub! Great facilities with...More

1  Thank themarvel2004
Response from graceqiu2017, Manager at Sheraton Changsha HotelResponded 6 February 2018

Dear themarvel2004, Very glad and honored to get your positive comments on Tripadvisor.Our hotel located in the CBD Changsha where is a place nearby every business district and very convenient in public transportation. I'm happy you enjoyed you stay with us and that the facilities...More

Reviewed 14 January 2018 via mobile

Stayed in this hotel in Dec 2017 as my last night in Changsha. The hotel staff was very attentive and tried their best to make the stay as comfortable as possible. I was having issue with the room temperature- there no aircon in winter and...More

Thank YM2
Response from graceqiu2017, Manager at Sheraton Changsha HotelResponded 16 January 2018

Dearest YM2, Firstly, thanks so much for taking the time to share your comments on Tripadvisor.com and choosing Sheraton Changsha Hotel. It is regretable that room temperature was hot and stuffy for you. We sincerely apologize if you may have experienced any inconvenience. Meanwhile, we...More

Reviewed 4 January 2018

Hotel is well located for business travellers. Rooms are excellent, in fact better than those in Sheraton, Tanqiao, Shanghai. The business centre is good and both breakfast, food in the restaurants, and in-room services are excellent. We were given official transport hence no idea if...More

Thank Tulsi53
Response from graceqiu2017, Manager at Sheraton Changsha HotelResponded 16 January 2018

Dear Tulasidhar V, Thank you so much for choosing Sheraton Changsha Hotel and taking time to share your kind comments with us. I am delighted that you had a grest trip and enjoyed our room, food and service. We aim to provide warm and sweet...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 117 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Changsha
#2 Business Hotel in Changsha
#100 Best Value Hotel in Changsha
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 117 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Changsha
#2 Business Hotel in Changsha
#100 Best Value Hotel in Changsha
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (236)
Room & Suite (58)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Questions & Answers
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JT T
22 June 2017|
AnswerShow all 2 answers
Response from asie f | Reviewed this property |
surely just email the concierge/hotel reservations in advance as you would do with any hotel anywhere in the world!
0
Votes
Luisgtz
6 May 2017|
Answer
Response from Bruce K | Reviewed this property |
Yes, you need a converter if you plan to plug into the wall but I do believe there is a USB port by the desk so you can charge with a USB cord too.
0
Votes
Room Tips
"Best hotel breakfast (and hotel restaurants over all) in Changsha!"
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"They put us on the SPG floor- they are high and sound proof. We always emphasize no smoking."
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"Choose room that are not facing the main road to enjoy quietness."
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"Higher up is better, but no matter what you are on a main artery that is backed up all day."
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