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Residence Inn Rocky Mount

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Residence Inn Rocky Mount
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367 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Reviewed 1 week ago via mobile

the location of this Marriott is adjacent to a busy highway with truck traffic all night long, and the windows are cheap vinyl windows that do nothing to block the noise. We stay at a lot of Marriotts and this one was the noisiest ever, exceeding New York!

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Helpful?
Thank Joel W
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to write you review, it is very important to us. I apologize for the highway noise you experienced during your stay. Do not hesitate requesting a room away from highway whenever your travels bring you back to Rocky Mount, NC. Thank you for staying with us and for your loyalty to our Marriott family....

West Greenwich, Rhode Island
Reviewed 4 weeks ago via mobile

Stayed here a couple years ago for business, and came back again tonight. I was very impressed the remodeling they did , it was nothing short of fabulous. The rooms are spacious clean and has everything a business traveler could want/or need. The fitness room has several pieces of equipment, and the lobby area is very nice and it looks...

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Helpful?
Thank Christine D
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Rocky Mount with us. We appreciate the kind remarks regarding our hotel and staff. Our staff works hard to make sure our guests receive the care and hospitality that they desire and deserve. We have a staff who cares about our guest and it makes...

Yatesville, Georgia
Reviewed 6 February 2017

This is a moderate hotel with good service, the front desk staff is awesome.The hotel offers complimentary breakfast and happy hour Mon - Wed. The hotel have s pool small exercise room and a laundry room.

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Helpful?
Thank clrdl
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your kind remarks regarding our staff and hotel. Our staff works hard to make sure our guests receive the care and hospitality that they desire and deserve. We appreciate you taking the time to write a review regarding your stay with our hotel. We hope to see you again, throughout your future travels. Linda Hunter

Tampa, Florida
Reviewed 4 January 2017

I stay at Marriotts frequently for both business and pleasure. This is the third Residence Inn my family and I have checked into this week during our Christmas drive up north from Florida. This hotel is not what we have come to expect from Marriott. We requested a top floor room, in a quiet area. We were placed in the...

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Helpful?
1Thank 400jojo
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your feedback on your recent stay with us. We sincerely apologize for the issues you experienced during your stay. We do our best to honor all guest requests and it can be very challenging to honor all requests. Thank for choosing our hotel and hopefully you will give us another opportunity to meet your expectations. Linda Hunter...

Saint Charles, Missouri
Reviewed 27 December 2016

My roomy studio suite had a nice layout with a kitchen (full fridge, dishes, silverware, glasses), dishwasher and a sitting area with a comfy sectional and gas fireplace. The suite was clean and the bed was comfy. I liked the sofa table with the outlets built in...good place to charge your phone. The hotel was tucked back away from the...

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Helpful?
Thank LMSTL
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you so much for leaving such a positive review, we appreciate the detailed information you shared describing your experience. We apologize for inconveniences you experienced and we have shared this with our team. We are happy to know that your overall stay was pleasant. Thank you for choosing the Residence Inn, Rocky Mount, NC to stay during your travel...

Coastal South Carolina, South Carolina
Reviewed 21 December 2016 via mobile

I am a platinum member so I have been to dare I say hundreds of Marriotts. This Residence Inn offered a nice breakfast buffet ( slightly dirty) and a nice manager happy hour. But then the room. My reservation was for a one bedroom suite. First room the toilet and phone were broken. We then we're downgraded to a studio...

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Helpful?
Thank patepies
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. We sincerely regret we fell short of our goal in this instance. Thank you for your comments, as we rely on them for the success of our hotel. We hope that in the future you will allow us the opportunity to serve you again! Thank...

Inverness, Florida
Reviewed 29 November 2016

I would recommend the Residence Inn for the great rooms and seating area with the fireplace. You felt like you were at home. The hotel was just remodeled and it looked great. The front desk personnel were very nice. The Breakfast in the morning was great.

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Helpful?
Thank hfbaughn
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We greatly appreciate your feedback regarding your recent stay with us. Our desire is to provide that home away from home comfort for all of our guest. I'm pleased to know you had an enjoyable stay. We hope you will come back to visit us real soon. Thank you, again Linda Hunter General Manager

Maine
Reviewed 29 November 2016 via mobile

We prefer Marriott properties because of the level of hotel you get for the price. We're willing to pay the extra so that we have a nice place to stay. We have two well behaved dogs and decided to stay here overnight on a long road trip. We were ok with the room cost and pet fee totaling over $200...

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Helpful?
Thank QueenMummzy
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We sincerely apologize for your experience that was below the standard of what we strive for and what you deserve. Thank you for your feedback, and for letting us know where improvement is needed. We hope that in the future you will allow us the opportunity to serve you again! Linda Hunter General Manager

Reviewed 18 October 2016 via mobile

I stayed here for business and was very surprised how nice and helpful the staff was. They made a stressful job much easier. We got a two bedroom/two bathroom suite for an amazing price. The setup was perfect for two people working around the clock.

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Helpful?
Thank patrick e
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your kind remarks regarding our staff and hotel. Our staff works hard to make sure our guests receive the excellent care and hospitality that they desire and deserve. We hope to see you again, throughout your travels. Linda Hunter General Manager

Toms River, New Jersey
Reviewed 16 October 2016

Had to stop and find a hotel sooner due to Hurricane Matthew. Decided on Rocky Mount and pulled into the Residence Inn. Very fortunate to get one of the last rooms. Was quite surprised when we walked into our accommodations how spacious and beautiful it was. It was like a studio apartment. Full kitchen, gas fireplace and sectional sofa. All...

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Helpful?
Thank Shoreluver
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your kind remarks concerning the Residence Inn, Rocky Mount. We provide that home away from home comfort for our guest who chooses to stay one night or those that are staying for extended time. We are thankful you chose our property throughout the storm and hope you will come back to visit us throughout your travels. Linda...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Experience our newly renovated pool and spa area. ... more   less 

Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Region: United States > North Carolina > Rocky Mount
Price Range: ₹ 8,109 - ₹ 14,126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Hotel Style:
#3 Business Hotel in Rocky Mount
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Rocky Mount staff and other travellers.
4 questions
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Newark, Delaware
Fernandina Beach, Florida
over a year ago

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Questions? Get answers from Residence Inn Rocky Mount staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a corner room on the 3rd floor”
 of 5 bubbles clrdl, 6 Feb 2017 | Read review
“Not quiet in the hotel halls, very loud highway noise, loud heat/ac system”
 of 5 bubbles 400jojo, 3 Jan 2017 | Read review
“The 3rd floor was great. Very quiet”
 of 5 bubbles hfbaughn, 29 Nov 2016 | Read review
“all rooms are suites. Ask for non smoking”
 of 5 bubbles peter194940, 9 Aug 2016 | Read review
“Away from exit doors would be quieter”
 of 5 bubbles KarenR522, 17 May 2016 | Read review
5 of 5