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Residence Inn Rocky Mount

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Traveller (76)
Room & Suite (51)
Dining (5)
Overview
  • Excellent51%
  • Very good24%
  • Average14%
  • Poor5%
  • Terrible6%
Travellers talk about
“front desk”(57 reviews)
“gas fireplace”(5 reviews)
“living area”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Rocky Mount
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Offers from Residence Inn Rocky Mount
Special Offer: Member Rates
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (390)
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Traveller rating
191
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LanguageEnglish
191
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56
23
24
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1 - 5 of 390 reviews
Reviewed 4 days ago via mobile

We were traveling from Florida north and stopped in Rocky Mount. We first walked into the Comfort Inn. We were treated so rudely by the front desk clerk we walked out and went to the Marriott next door. We were greeted by Amanda who had...More

Thank James R
Response from Linda H, General Manager at Residence Inn Rocky MountResponded 2 days ago

James R Thank you for choosing to stay with us, here at the Residence Inn Rocky Mount. We were happy to know your stay was pleasant and comfortable and you enjoyed our amenities. We appreciate you taking time to let us know about your recent...More

Reviewed 3 weeks ago via mobile

One night stay on way home from Florida. Staff was friendly and courteous. Property needs updating. But over all it was ok for what we needed. Would stay again. Because staff was friendly and helpful. Not a lot of folks staying at hotel. Guess it...More

Thank Judy M
Response from Linda H, General Manager at Residence Inn Rocky MountResponded 2 weeks ago

Judy M We are so pleased that you chose our hotel to stay during your travels through Rocky Mount, NC. Thank you for your kind remarks regarding our staff. Our staff works hard to make sure our guests receive the care and hospitality that they...More

Reviewed 4 weeks ago via mobile

We enjoyed our overnight stay with our 2 small dogs. It was a $40 upcharge For the pets. I gave it 4 stars instead of 5 because the toilet had a few hairs left behind. I expect pristine cleanliness from a Marriott. The hotel needs...More

Thank SueD99
Response from Linda H, General Manager at Residence Inn Rocky MountResponded 3 weeks ago

SueD99, Thank you for taking the time to share your recent experience at the Residence Inn Rocky Mount with us. We apologize for the inconvenience you experienced during your stay with us and we appreciate your feedback. Thank you for choosing to stay at the...More

Reviewed 14 February 2018

Twice, over a 10 day period, I stayed at this hotel. Each time, I was moved into another room because of maintenance issues that could not be corrected by the staff on duty. The first time was a plugged water inflow problem with the toilet...More

Thank bergercookie
Response from Linda H, General Manager at Residence Inn Rocky MountResponded 15 February 2018

bergercookie, Thank you for taking the time to write you review your feedback in very important to us, I apologize for the inconveniences you experienced during your stay. Thank you for recognizing the staff, they work hard at pleasing the guest. Thank you for staying...More

Reviewed 8 January 2018

This is primarily a short but positive shout out about the quality experience we had with the staff and, especially, the General Manager who solved a problem we encountered regarding our suite with outstanding professionalism. What started off as quite challenging due to a RI...More

Thank Beverly M
Response from Linda H, General Manager at Residence Inn Rocky MountResponded 12 January 2018

Thank you for taking the time to give our staff and assistant general manager a positive "shout out! It is a proud moment to recognized and to know your staff stood out in such a positive way. Thank you for staying with us and we...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 163 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rocky Mount
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 163 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rocky Mount
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (76)
Room & Suite (51)
Dining (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
albenda
20 December 2017|
AnswerShow all 2 answers
Response from cszostak | Reviewed this property |
We paid $40 more for the dog. She is 35 pounds. When I spoke to reservations they said we could have up to 3 dogs...I don't remember if there is a size limitation.
1
Vote
Button143
5 January 2017|
Answer
Response from patepies | Reviewed this property |
I did not have pets with me. I was under the assumption it was $100. so I guess I was wrong.
0
Votes
Martivanwanderer
21 October 2015|
AnswerShow all 5 answers
Response from Preston B | Reviewed this property |
Yes, we were relocating to Florida and had our dog with us when we spent the night.
0
Votes
Room Tips
"Ask about rooms not facing the highway!"
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"Upper floor rooms at the end of the halls are the quietest"
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"Excellent wheelchair accessible suites on ground floor"
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"ask for a room away from the highway"
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