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Hilton Garden Inn Roanoke Rapids

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1 room 2 adults 0 children
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Hilton Garden Inn Roanoke Rapids
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965 Reviews from our TripAdvisor Community

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Showing 962: English reviews
Ottawa, Canada
Reviewed 2 days ago NEWvia mobile

One of our favorite hotels to stop at when heading south, it has easy access to the I95, and allows for pets at a small fee. Always pleasant front desk service. We got a 2 queen bed, non smoker room. Very clean and well stocked bathroom. We had trouble with the TV and when we called the front desk they...

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Helpful?
Thank Karoly13
Matthews, United States
Reviewed 2 days ago NEW

This is an excellent place to stay in the Roanoke Rapids area with an excellent and caring staff. There were several room issues that were handled promptly and they have a very good restaurant. I will definitely return to this property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Eric M
Tampa
Reviewed 6 days ago NEWvia mobile

My family spent two days here because of the icy snowy weather that blew in on the 1/7 early morning. The late night check in lady was polite and we were off to bed around 1:30am. Food service employees have a positive attitude but they clearly need help in organization and service. I waited 2 hours for an omelet which...

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Helpful?
1Thank Wellreadreviewer
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Wellreadreviewer I would like to thank you for taking the time to let us know about your stay with us. I am sincerely sorry for what you experienced during your stay with us. At no time is there an excuse for bad customer service. We try our best to make sure that each and every guest has the best stay...

NYC
Reviewed 1 week ago

Very conveniently located right off of Rt. 95. Larger than I expected. It was clean, the staff was wonderful, it was nicely decorated for the Holidays. Had a restaurant and bar in the lobby area. 24/7 coffee in the lobby, with Kueregs in the rooms, and a refrigerator. We had a dog, so we were on the 2nd "dog" floor....

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Helpful?
Thank gkealy
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

gkealy We would like to thank you for taking the time to let us know about your stay with us here at the Hilton Garden Inn of Roanoke Rapids, we are so happy to hear that you were able to enjoy some of the many amenities that we have here such as the Full Service Restaurant and Bar, the Hotel...

Durham, North Carolina
Reviewed 1 week ago via mobile

Thank you staff and management for taking care of my fam who were there for a funeral early December. It was a sad time but your great hospitality made things much better. Breakfast was exceptional and we appreciate it.

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Helpful?
Thank Derrick T
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Derrick T I would like to first offer you and your family our Condolences for your loss, we here at the Hilton Garden Inn try our best to make sure that each and every guest have the smoothest stay possible especially during times like these and I truly hope that the next time you stay with us it can be...

Milford, Massachusetts
Reviewed 1 week ago

2nd stay at Hilton Garden Inn Roanoke Rapids. we stayed the first time in April. Location right off of 95 is a must. We booked a 2 room suite, with balcony. Very clean and quite. It's a great property. the hospitality is terrific. we enjoyed our dinner in the restaurant; and also enjoyed the decorations that were up for the...

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Helpful?
Thank paulahickey2016
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

paulahickey2016 We would like to thank you for choosing the Hilton Garden Inn of Roanoke Rapids NC for your 2nd trip. I am happy to hear that overall you enjoyed your stay, however I am sorry for what you experienced during breakfast and I hope the waitstaff was able to correct the issue with your eggs. We look forward to...

Sebring, Florida
Reviewed 1 week ago

Very clean room for a hotel that accepts pets. Kuddos to Hilton for getting it right. The staff was friendly and the resturant had good food, but small and limited. Will stay here when we make our spring trip home.

Review collected in partnership with Hilton Garden Inn
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Thank Sharon O
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Sharon O We would like to thank you for taking the time to let us know that you enjoyed the Staff and your Pet Friendly room here at the Hilton Garden Inn of Roanoke Rapids. I do hope the next time you stay with us you will be able to have a better experience in the Restaurant. As always Safe...

Right now I am in Florida
Reviewed 1 week ago

My only comment is, I was not told the upgrade would be an extra $20.00 or I would have said no, as I was only staying the night. As an honors member I thought the upgrade was free . In the future you should be informed about the hidden costs .

Review collected in partnership with Hilton Garden Inn
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Thank I7821CZlindat
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

I7821CZlindat Thank you for the feedback about your recent stay. I have sent you a copy of your receipt to show that you were not charged for your upgrade which was done complimentary however if you see a charge on your account that shows something different please contact me direct at the email or phone number below. We hope you...

Hilton Head Island, South Carolina, United States
Reviewed 1 week ago

This property is the first Roanoke Rapids exit if you are headed north on I-95. It is generally clean and features a range of breakfast choices as well as having some evening choices. The staff was welcoming and efficient. I chose this Hilton because I was traveling with 2 dogs ( there is a $30 pet fee). There was ample...

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Helpful?
Thank Karen R
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Karen R I would like to thank you for taking the time to let us know about your stay with us. I would like to apologize for the "doggy" smell that you encountered in your room and from what you said from previous stays that is not usually what happens. I have passed your comments about the room smell on...

Washington DC, District of Columbia
Reviewed 2 weeks ago

The Hilton Garden Inn, Roanoke Rapids, NC, is exactly 200 miles from Washington, DC. We have stopped here several times because this property is an oasis in the middle of I-95 where we know we can get a good meal, a comfortable, clean bed, and very friendly service. This visit was no different. We traveled with our dog, who is...

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Helpful?
Thank Lorna Y
Management response:

Lorna Y, Thank you for the compliments! I will be sure to share your experience with my entire team. It's always a treat to hear from a guest when they had a great experience. We hope to see you the next time you are in the Roanoke Rapids area! Sincerely, Stacey Senters General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Relax at the Hilton Garden Inn hotel in Roanoke Rapids, NC, offering a range of thoughtful services for your comfort and support. Conveniently located near Exit 171 on I-95, this Roanoke Rapids hotel is near a variety of exciting attractions including The Royal Palace Theatre, Lake Gaston, Medoc Mountain and historic Halifax. Savor delicious American cuisine at Great American Grill(R), our hotel restaurant. Unwind with an evening drink in the warm and welcoming Pavilion Lounge or snack on treats from the 24-hour Pavilion Pantry(R) convenience store. Plunge into an indoor pool or bathe in a soothing whirlpool. Re-energize with an invigorating workout in a 24-hour fitness center featuring the latest modern equipment. Situated close to several businesses, our hotel offers three versatile meeting and banquet spaces. Hold a conference or special event for up to 100 guests and relax while expert catering and events staff take care of the details. Enjoy all the support you need for business in the 24-hour business center and stay connected with complimentary high-speed internet access throughout the hotel. We are a pet friendly hotel with a $30 nonrefundable charge for your pet daily. ... more   less 

Additional Information about Hilton Garden Inn Roanoke Rapids

Address: 111 Carolina Crossroad Pkwy, Roanoke Rapids, NC 27870
Region: United States > North Carolina > Roanoke Rapids
Price Range: ₹ 6,690 - ₹ 7,987 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Roanoke Rapids 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hilton Garden Inn Roanoke Rapids Hotel Roanoke Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Roanoke Rapids staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Roanoke Rapids staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with balconies are amazing!”
 of 5 bubbles lornay918, 3 Jan 2017 | Read review
“It is often full, so book early, and try to get a room with an HVAC unit that is under 100db as far as noise.”
 of 5 bubbles jimhY4219LO, 18 Dec 2016 | Read review
“We had a king Jr suite corner room. Next time we will opt for a king balcony room. They look like the best rooms in the hotel!”
 of 5 bubbles Minton2010, 14 Dec 2016 | Read review
“Using free Hilton Preferred Membership gets you complimentary wifi and a welcome bag of snack items.”
 of 5 bubbles HalfMarathonGirl, 12 Nov 2016 | Read review
“End wings of building offer a better view”
 of 5 bubbles 541frankt, 28 Sep 2016 | Read review
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