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Holiday Inn Raleigh (Crabtree Valley Mall)

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Holiday Inn Raleigh (Crabtree Valley Mall)
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Durham, North Carolina
Reviewed 2 days ago NEW

Stay Report - 12/6 - 12/7 Location: The hotel is on US 70 (aka Glenwood Avenue) and I-440. Downtown Raleigh is an easy 6 mile drive and RDU about 10 miles. Traffic in this area can build up a lot during rush hour. Nearby is Crabtree Valley Mall which has a large number of restaurants and stores. Hotel: The hotel...

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Helpful?
Thank Sal_Paradise767
Tucson, Arizona
Reviewed 2 days ago NEW

I am in Raleigh, NC due to business approximately every 10-12 weeks. I have stayed at numerous different properties and checked out completely disappointed and somewhat disgusted. Hence, I had somewhat low expectations during booking. Wow, was I pleasantly surprised. This property is renovated from top to bottom. I was greeted at check-in as a Platinum Member of IHG Rewards...

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Helpful?
Thank Sandy B
Reviewed 1 week ago

this was the best hotel i have stayed at in Raleigh .It looks feels and stays new. from top to bottom this hotel has been renovated and its gorgeous,The pub food rocked and the service was on point. will stay there everytime i aam in town

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Helpful?
Thank Charles W
Greenville, North Carolina
Reviewed 2 weeks ago

TL;DR: A last-minute change in plans had me staying here on Thanksgiving Eve and, despite the holiday, service was impeccable, The Pub was enjoyable, rooms were perfect. Highway noise can be a problem but request a higher floor and it's barely noticeable. Great location, will stay again - and you should too! As an IHG Platinum Member, I've stayed in...

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Helpful?
Thank Alexander F
Warsaw
Reviewed 4 weeks ago via mobile

Stayed here over the weekend. Neely renovated. Beautifully done. Easy access and service was excellent. Would definitely stay again. Sales staff and management have done an excellent job with this property.

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Helpful?
Thank George H
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear George H. Thank you for your great review. We have and continue to work hard to provide great service to our guests. We will continue the great work.

Richmond, Virginia
Reviewed 4 weeks ago

Traveled with our girls soccer team for a North Carolina soccer tournament and expected the usual shabby (but economical!) hotel. I was so impressed with the decor and the spacious contemporary look to the rooms! We had excellent service in the restaurant from Cindy (who always graciously handled our big group) and Dai, who I think served about 75 people...

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Helpful?
Thank ZeusIsaacs
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear ZeusIsaacs, Thank you for your kind words. I'm glad that you had a great experience. We look forward to seeing you again.

Reviewed 23 October 2016 via mobile

I haven't been here in a while but couldn't believe this was the same Holiday Inn! Their renovation inside and out was truly impressive and now it is a lovely, modern hotel. They staff went out of their way to be warm and friendly. Clearly someone is paying attention to and encouraging good customer service. I felt bad for the...

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Helpful?
Thank K L
Charlotte, North Carolina
Reviewed 12 October 2016 via mobile

Hotel was clean & comfy! Power outage due to Hurricane Matthew! Staff did all they could under the circumstances to keep us safe & out of harms way!! Great staff! My only dislike wasn't the hotels fault. The service that i used to get me the room, price gauged!

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Helpful?
Thank masoncrawford
IHGService, Guest Relations Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear masoncrawford, Thank you for your candid review of our hotel and for staying with us. We greatly appreciate your kind words regarding our staff. We're delighted to read you found our hotel clean and comfortable. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely...

Wilmington, North Carolina
Reviewed 30 September 2016

The Lobby blew me away when I recently stayed at the Holiday Inn Crabtree area. This hotel has always been 1 of my favorites in the area, but the new look, refreshing new rooms, and updated feel to the lobby and restaurant are all supremely well done. Thank-you Holiday Inn and I'll be back soon.

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Helpful?
Thank surfcityman
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear surfcityman, WOW! Thank you for your great review. I'm glad that you are able to celebrate our recent multi million dollar renovation. And thank you for sticking with us during the renovation. We look forward to serving you again and again.

North Carolina
Reviewed 24 September 2016

A newly updated Holiday Inn..a fabulous room, clean, all new fixtures and very modern....and an even better price to go with it. I would definitely recommend or stay at this hotel again. There is also a restaurant which although we did not use looked very nice indeed.

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Helpful?
Thank morkstilgoe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave, Raleigh, NC 27612-4626
Region: United States > North Carolina > Raleigh
Price Range: ₹ 7,039 - ₹ 10,558 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and other travellers.
3 questions
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Raleigh, North Carolina
over a year ago
Emerald Isle, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor to reduce highway noise.”
 of 5 bubbles 466alexanderf, 24 Nov 2016 | Read review
“Outdoor pool was not usable this time of year.”
 of 5 bubbles ZeusIsaacs, 8 Nov 2016 | Read review
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