We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Raleigh Marriott Crabtree Valley

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Raleigh Marriott Crabtree Valley
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

434 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Raleigh Marriott Crabtree Valley
See the most recent reviews
Showing 427: English reviews
Cape Coral, Florida
Reviewed 25 January 2016

I have stayed here a few times but not been the last couple years. The entire property was in need of a makeover. They are in the middle of one right now that started lastApril. By all accounts it will be while before it is complete. The outside is a mess and you have to enter the building on the...

 Report
Helpful?
1Thank Charles1019
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Charles1019,, We appreciate your return visit, so I'm very sorry that our renovations affected your stay. Thank you for your feedback regarding our renovations and we will take it under consideration as we near completion of our updates. Your time in sharing your remarks is appreciated and we hope to see you again. Sincerely, Dan Freeland General Manager

Toronto, Canada
Reviewed 29 December 2015

The staff and management at the Marriott Crabtree are to be commended - they did not miss a beat during my week long stay in November despite the hotel being in the midst of a massive renovation. The service went above and beyond - and was very much appreciated. My newly renovated room was lovely. The only drawback to the...

 Report
Helpful?
Thank EMuirAGM
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear EmuirAGM, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Dan Freeland General Manager

Fair Lawn, New Jersey
Reviewed 15 December 2015

If not for the excellent staff at this property, I would have given the hotel a lower rating. I have been coming to this property for years when on business in the Raleigh-Durham area, but having experienced their new room design on my most recent trip, I would have to say the the design team mangement has used has missed...

 Report
Helpful?
Thank Jersey_Gourmet
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Jersey_Gourmet, Welcome back and we appreciate you sharing our detailed review. Though I regret that you were not wowed by our renovated accommodations, I'm glad that you still appreciated the level of service our team provides. We value your feedback as it allows us to continually monitor and improve our guest offerings. Thank you for your patronage and hope...

Vienna, Virginia
Reviewed 11 December 2015

For the positive, the bed was extremely comfortable and the room was clean. However, upon arriving through the temporary side entrance we checked in and headed to the two rooms we booked. Took the elevator up to the third floor and once off the elevator our hallway to say the least was creepy. Some room doors were cracked open and...

 Report
Helpful?
1Thank TheoLatte
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear TheoLatte, I'm glad that you found our accommodations comfortable and location convenient, but I'm sorry to hear how our renovations affected your stay. We hate to inconvenience our guests; these updates are necessary to maintain the quality of our offerings. I'm sorry for our lapses during your stay and I hope that you will return to experience our completed...

Chapel Hill, North Carolina
Reviewed 28 November 2015

Room was dirty, dusty, the mattress was sunken in and it smell like smoke. Keep in mind, that this hotel is under heavy construction. With that being said, expect noise and parking difficulties. The staff are all very kind though. I just could deal with the odor and filth in the room so I had to leave this hotel.

 Report
Helpful?
Thank rashida s
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear rashida s, I'm very sorry that the cleanliness of your room was not satisfactory. Marriott is proud to boast one of the most comprehensive non-smoking policies in the industry, so I sincerely regret you detected an odor of smoke in your mattress. We appreciate your attention to reviewing our hotel and will use your comments to heighten our awareness...

Oxford, MD
Reviewed 21 November 2015

The hospitality of the front desk and the amazing concierge were the best part of our stay at this hotel which is currently undergoing heavy renovation. The accommodations were comfy and clean, and the proximity to Crabtree Valley Mall is a definite plus. I must add that I do not understand how they can justify charging $12.95 per day for...

 Report
Helpful?
Thank Pats4U
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Pats4U, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding the internet charge; I have taken note. On behalf of our entire team,...

Reviewed 11 November 2015

Great hotel, great staff and great rooms. Conveniently located across from a mall that has plenty of restaurants and nice stores for ya! There's a pretty busy street to cross to get there, but there may be a shuttle or a quick cab ride across the street will get you there. The staff can help. Good bar in the lobby,...

 Report
Helpful?
Thank Saundra D
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Saundra D, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Dan Freeland General Manager

Greenville, South Carolina
Reviewed 30 October 2015 via mobile

It's under heavy construction outside and inside. The good news is you don't hear work being done after 5 but they do show up before 7 AM and start working. They also take up a lot of the available parking. The front desk was very polite and ready for me. The concierge staff is the best I've ever seen. Both...

 Report
Helpful?
Thank David W
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear David W, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate your patience as we update our hotel. Thank you for your kind feedback and we look forward to hosting you again. Best, Dan Freeland General Manager

Hershey, Pennsylvania, United States
Reviewed 15 October 2015 via mobile

This property is under heavy construction, however even with that, it is still one of the most friendly Marriotts I've seen. Plenty of signage out front indicating where the temporary check in area is. Dylan at the front desk was awesome. Very friendly and personable. Thanked me for my Platinum membership and quickly took care of business. Offered some great...

 Report
Helpful?
Thank MNagy
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear MNagy, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and we appreciate your patience during our renovations. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We look forward to hosting you again on a return...

Asheville, North Carolina
Reviewed 22 September 2015

The staff is so nice and friendly which earned this hotel high reviews for me. The concierge lounge is ok, I was dissapointed at how early breakfast ends. I missed it by a few minutes. The rooms were ok, I just didn't like the doors. It was so hard to close it from the outside when leaving. This is actually...

 Report
Helpful?
Thank babigyrl5
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear babigyrl5, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. I was sorry to hear of the issues you experienced with the security lock. Our renovations will be complete by year's end. I appreciate you choosing our hotel while in...

164 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (80)
Viewed
Hotel & Grounds (19)
Viewed
Bathroom (12)
Viewed
Room/Suite (23)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Business Centre/Function Rooms (12)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (30)
Viewed
Pool/Beach Area (4)
Viewed
Dining (9)
Viewed
Bathroom (7)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Raleigh hotels
0.9 km away
Hilton Garden Inn Raleigh / Crabtree Valley
0.8 km away
Homewood Suites by Hilton Raleigh Crabtree Valley
1.0 km away
Courtyard Raleigh Crabtree Valley
Show Prices
Show Prices
Show Prices
0.4 km away
Candlewood Suites Raleigh - Crabtree
1.1 km away
La Quinta Inn & Suites Raleigh Crabtree
0.2 km away
Embassy Suites by Hilton Raleigh - Crabtree
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Crabtree Grill
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We're redefining the hotel stay here at the newly renovated Raleigh Marriott Crabtree Valley with fresh, innovative, warm and inviting design. Our contemporary hotel has been entirely reborn, including sleek new guest rooms, enticing public spaces, 20,000 square feet of meeting and event space, and a well-equipped fitness center. North Carolina cuisine and specialty cocktails can be had at the brand new BRAISE Contemporary Southern restaurant and bourbon bar. Guest rooms feature amenities such as smart TV's with Netflix and upgradeable Wi-Fi, along with subtle touches of North Carolina in the décor. Weddings shine in our ballrooms and our catering is nothing short of remarkable. Our unwavering commitment to exceptional service shines throughout each guest experience. Your stay will put you within easy reach of desirable shopping at Crabtree Valley Mall, downtown restaurants, PNC Arena and North Carolina State University. ... more   less 

Additional Information about Raleigh Marriott Crabtree Valley

Address: 4500 Marriott Drive, Raleigh, NC 27612-3365
Region: United States > North Carolina > Raleigh
Price Range: ₹ 9,803 - ₹ 22,941 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Raleigh Marriott Crabtree Valley 3.5*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Priceline, Travelocity and Booking.com so you can book your Raleigh Marriott Crabtree Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Raleigh Marriott Crabtree Valley Hotel Raleigh
Marriott Raleigh
Hotel Style:
#20 Business Hotel in Raleigh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Raleigh Marriott Crabtree Valley staff and other travellers.
2 questions
Ask a question
Los Angeles, California
Richmond, Virginia

See all questions (2)

Questions? Get answers from Raleigh Marriott Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a desk if you would like one.”
 of 5 bubbles DeniseFromOttawa, 20 Nov 2016 | Read review
“Fifth floor was very quiet. It was a college football weekend, so the hotel was full, but I didn't notice any disturbances.”
 of 5 bubbles DYHGarden, 16 Nov 2016 | Read review
“Make sure you have breakfast at the hotel”
 of 5 bubbles U1954PZpatrickc, 1 Nov 2016 | Read review
“Park your car under the lights as close as you can to the building.”
 of 5 bubbles lmitchener, 24 Oct 2016 | Read review
“Higher level floor”
 of 5 bubbles sblackscdirector, 28 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay