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Comfort Inn & Suites Crabtree Valley

175 reviews
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Traveller (24)
Room & Suite (73)
Dining (6)
Overview
  • Excellent28%
  • Very good33%
  • Average17%
  • Poor13%
  • Terrible9%
Travellers talk about
“front desk”(30 reviews)
“room staff”(2 reviews)
“coffee station”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (175)Write a Review
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Show reviews that mention
All reviewsfront deskroom staffcoffee stationstayed there for nightssuite roomthe breakfast areafrequent traveleran upgradeawesome customer servicewaffle ironcold cerealsuper nicebreakfast itemshard boiled eggsyogurtwould stay againcrabtree mall
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1 - 5 of 175 reviews
Reviewed 1 week ago

I absolutely loved my stay! Beautiful location and most importantly CLEAN rooms! Everything I could possibly ask for was close by. They have a great complimentary breakfast, and are in walking distance of the mall. Which makes lunch and dinner options endless. The staff was...More

Thank Michael G
Response from Chris C, General Manager at Comfort Inn & Suites Crabtree ValleyResponded 6 days ago

Dear Valued Guest, Thank you so very much for your compliments about your recent stay with us it is greatly appreciated. Our housekeepers work hard to ensure every room is clean and we are so happy that it met your needs. We look forward to...More

Reviewed 1 week ago

i love staying here at this property! Staff and services are very good! I will be coming back here in Summer for next trip to Raleigh. Raleigh has many hotels but this hotel is my go to for future stays!More

Thank Yati V
Response from Chris C, General Manager at Comfort Inn & Suites Crabtree ValleyResponded 6 days ago

Dear Valued Guest, Thank you so much for choosing to stay with us while visiting the Raleigh area. We greatly appreciate you. We are working on making some improvements while you are gone so we hope when you come back this summer that you enjoy...More

Reviewed 1 week ago

Reasonable price, but our room was never cleaned, bed never made during three-night stay, no new plastic cups, etc. There were also a number of dead bugs in the window area. The first morning when the housekeeper knocked we asked her to return after 15...More

Thank CapeAnner
Response from Chris C, General Manager at Comfort Inn & Suites Crabtree ValleyResponded 1 week ago

Dear Valued Guest, I am very sorry to hear we let you down while you were visiting with us. We have shared your comments with our team and are working on ways of improvements to better serve all of our guests. We do hope that...More

Reviewed 1 week ago

Stayed here for the first time and was very pleased with hotel. Staff was quick and friendly at check in. Room was clean and the bed was so comfortable. Breakfast items were kinda limited, but what was there was good and fresh. Hotel is very...More

Thank susan c
Response from Chris C, General Manager at Comfort Inn & Suites Crabtree ValleyResponded 1 week ago

Dear Valued Guest, Thank you so much for taking the time to share you stay with our future guests. We appreciate you for choosing us while in the Raleigh area and we hope to see you again. Sincerely, Chris Custodio, General Manager 919-782-1112 gm.nc683@gmail.com

Reviewed 4 weeks ago via mobile

After a terrible experience the evening before at a different hotel, my wife I checked in to this location. The staff was very accommodating, friendly and always had a smile on their faces. Room was clean and had everything you needed for an overnight stay....More

1  Thank DinoColao
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 73 - US$ 106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 73 - US$ 106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (24)
Room & Suite (73)
Dining (6)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"STAY AWAY, this hotel has HORRIBLE customer service and the maintenance is mediocre at best."
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"Just don't."
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"CALL ahead if traveling with pets."
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"Unfortunately I would not recommend this hotel."
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