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Embassy Suites by Hilton Raleigh - Crabtree

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Embassy Suites by Hilton Raleigh - Crabtree
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784 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Raleigh - Crabtree
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Showing 771: English reviews
Fort Wayne, Indiana
Reviewed 28 July 2015

The hotel was very nice. Rooms were good size. Atrium area was loud when in the hallway but noise was not noticeable in the bedroom. Free drinks and breakfast were very good. Close to shopping and dining. Easy access to downtown Raleigh and the airport.

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Helpful?
Thank Tammy L
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your wonderful feedback regarding your experience at the Embassy Suites Raleigh-Crabtree. I am delighted to know that you found our property to be excellent, rooms to be spacious and that you loved the complimentary breakfast we served. We appreciate your comments regarding our expedient location to the downtown area and also the proximity to the airport. Thank...

Atlanta, Georgia
Reviewed 28 July 2015

If you're looking for a basic clean room to stay in with no other good amenities this is the place for you. I was here for a week with my son while he was in camp. The location of the hotel is in a very nice area (shopping, close to Downtown Raleigh, etc.), but that is about it. The carpet...

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Helpful?
Thank MrandMrsLWM
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your candid feedback about your week long stay with your son. Please accept my sincerest apologies that we were not able to make your stay memorable and for all the inconveniences you encountered with the guest room. I have alerted my Housekeeping as well as the Maintenance team to look into the matter so that we can...

Raleigh-Crabtree, United States
Reviewed 28 July 2015

Well, it was bound to happen. My first sub-par experience at an Embassy Suites. The staff was not what I've come to expect from Hilton staffers at all. Not as accommodating as I've come to expect. Almost as if they're trying too hard to appear professional. Room service was great! Ask for Ms. Charletta. Great, engaging personality. Salvaged what would...

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Helpful?
1Thank Marvin W
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for choosing our hotel for your accommodation needs and for writing a feedback about your stay. Please accept my sincerest apologies that we were not able to meet your expectations this time. I am also sorry to know that you were not satisfied with our associates and that you did not like your guest room we provided. On...

Rochester, New York
Reviewed 23 July 2015

slightly below average for an Embassy Suites, but relative to other hotels, would stay there again. Hotel is a bit dated. Bar tender in the hotel restaurant was not very friendly. Would like to have known when breakfast would stopped being served at check in.

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Helpful?
Thank bill_from_rochester
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying with us and for the candid feedback. We are glad your overall stay with us was satisfactory. However, I am sorry that we did not meet your expectations in regard with the service provided at the front desk and that my bartender was not friendly enough and for the inconveniences caused. Thank you and we look...

Raleigh, United States
Reviewed 22 July 2015

There were several large groups staying the 2 nights we were there. They kept us awake all night and woke us up early in the morning. The service at the hotel was miserable. It was a 30 minute wait each day for omelets and they ran out of food on the bars an hour before breakfast ended.

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Helpful?
Thank Catherine A
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your valuable feedback regarding your stay experience. I am sorry that you were inconvenienced by the noise from the guests next door, and that you did not get a good night sleep. Our front desk is available 24 hours a day to answer questions and resolve issues. We would have welcomed the opportunity to address the noise...

Waldorf, United States
Reviewed 21 July 2015

Nothing special or memorable about suites or common areas. Basic Embassy Suites. Front desk staff was helpful and hospitable. Exceptional service in the bar area post restaurant closing. Breakfast choices are always good.

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Helpful?
Thank Leslie W
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying with us at Embassy Suites Raleigh – Crabtree. I am pleased that you received great service and hospitality especially from our front desk staff and associates at the bar. They are all valuable members of our team and they greatly appreciate your kind words. I am also happy to hear that you liked our breakfast with...

Raleigh
Reviewed 13 July 2015

A great place to stay when in this city. The suites are spacious and we love the complimentary breakfast. The restaurant and bar areas are very good and the quality of the food is excellent. We always stay at this hotel......there's not better for the price.

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Helpful?
Thank Joann G
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for choosing to stay with us once again and for the great feedback. We are glad that you liked our spacious accommodations, complimentary breakfast, as well as, the food we served and the facilities we had to offer. It was great to learn that you enjoyed the great value we offer and we look forward to host you...

Camden, United States
Reviewed 13 July 2015

Quiet place to be and sleep; very nice rooms; very clean; the staff are excellent; very safe to park and neighborhood and across the street is the Crabtree Valley Mall. Great breakfast! My home away from home.

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Helpful?
Thank Tony P
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for the outstanding comments regarding your recent stay at the Embassy Suites. We are delighted that we were able to impress you with our quiet, clean accommodations, helpful associates, the breakfast we served and the facilities we had to offer. It was great to know that our proximity to Crabtree Mall was perfect for your needs and we...

Doraville, United States
Reviewed 11 July 2015

Everything went well I just needed a great stay with a indoor pool. and I love that the food in the morning isn't just cereal and milk. They will make pancakes if you want it and that comes with the stay

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Helpful?
Thank Mileesha H
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for choosing the Embassy Suites for your recent visit to Raleigh. It is wonderful to read that you enjoyed our breakfast. I hope you loved spending your time with us. We greatly appreciate your kind words and hope to welcome you back to our hotel again very soon. Alex Blanco General Manager

Indianapolis, Indiana
Reviewed 4 July 2015

I love the layout of the Embassy Suites; seeing into the lobby from any floor near any room. The cons: the tub wouldn't drain, the bathroom had no exhaust fan, and the TV interface was awkward and lame. On the plus side the breakfast was great, lots of good options. All our interactions with the staff were great and the...

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Helpful?
Thank Nekoma B
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to analyze our property regarding your recent stay. We appreciate your nice comments about the layout of our hotel, clean property, friendly associates, as well as, the breakfast we served. However, I am sorry for the issues you had with your bathroom and television, and for the inconvenience this caused you. Please accept my...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Address: 4700 Creedmoor Rd, Raleigh, NC 27612-5802
Region: United States > North Carolina > Raleigh
Price Range: ₹ 9,707 - ₹ 16,496 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Embassy Suites by Hilton Raleigh - Crabtree reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Crabtree staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Raleigh - Crabtree staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free Wifi for Honors members”
 of 5 bubbles atlsamx, 10 Nov 2016 | Read review
“Book at another hotel. This one is under major construction.”
 of 5 bubbles safetybobann763, 30 Aug 2016 | Read review
“stay in a different hotel”
 of 5 bubbles F1978ZZdavidk, 19 Aug 2016 | Read review
“don't stay here until the construction has been completed.”
 of 5 bubbles Birchpl, 29 Jul 2016 | Read review
“Stay away until renovations are complete.”
 of 5 bubbles williamlM7251FY, 25 Apr 2016 | Read review
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