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Embassy Suites by Hilton Raleigh - Crabtree

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Embassy Suites by Hilton Raleigh - Crabtree
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820 Reviews from our TripAdvisor Community

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Showing 807: English reviews
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Miami Beach, United States
Reviewed 2 days ago NEW

Staff was very courteous amenities and accommodations are excellent to include the managers reception and the made to order breakfast included in your stay. I would recommend this Hotel and I will make this my hotel of choice on my next visit

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jasmine W
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Jasmine, thank you for taking the time to post this wonderful review about your visit to the Embassy Suites Raleigh - Crabtree. We are delighted to know you were completely satisfied with your room and the amenities we offer. Our entire staff works hard daily to meet and exceed our guests' expectations, so we are glad that we accomplished this...

Charlotte, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017 via mobile

This hotel has just about everything you need! It has been recently renovated and it is beautiful! My boyfriend and i had corner room 707 and it was quiet enough not to hear the road. My boyfriend said he heard the room next to us coughing up a lung and the kids next door that got locked out of their...

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Thank Gothospitality
About Hotel's Favourite Review
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for selecting the Embassy Suites Raleigh – Crabtree for your stay in the area and for recommending us. We're glad to note that you had a comfortable time with us and liked your renovated room and got a good night’s sleep. Having said that, we regret the service and maintenance issues you experienced and for the inconvenience these...

wilmington, United States
Reviewed 3 days ago NEW

The entire hotel has been renovated. Very nicely. The rooms are spacious and clean. nice indoor pool. right across the street from an enormous mall with all the shopping you could want. close to loads of entertainment

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Misty D
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your wonderful feedback regarding your stay at the Embassy Suites Raleigh - Crabtree. I appreciate you letting fellow travelers know how much you enjoyed your time here. Thank you so much for mentioning our newly remodeled facilities. It's wonderful to know our guests are loving our new look! It was a pleasure having you as here, and...

Williamsburg, Virginia
Reviewed 5 days ago NEW

This was by far the best hotel I have ever stayed in. Very upscale, the digital key was a great idea because we use smart phones all day and could open my door with my phone. Actually being able to pick my own room was a great Change also

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kevinrK2455WF
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Kevin, it was a pleasure accommodating you at the Embassy Suites Raleigh - Crabtree. We are delighted to know you had an excellent stay and were impressed with all the aspects of our hotel. We appreciate your feedback and look forward to welcoming you back at our hotel! Alex Blanco General Manager

New York City, New York
Reviewed 1 week ago

This was a great hotel experience. Very updated and modern. The kids loved the indoor pool. The complimentary breakfast was outstanding, great reception and customer service. I would definitely recommend this hotel and would stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y6889GFjohnf
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you so much for taking the time to review your enjoyable experience at our hotel during your family reunion. We are glad that you enjoyed the many amenities that we have to offer and that you found our service to be excellent. Thanks for recommending us to future guests. We look forward to welcoming you back to the Embassy...

Fayetteville, United States
Reviewed 1 week ago

This hotel is in a great area, the mall is just across the street. There are plenty of places to dine. The hotel food from their restaurant is great too, so you do not have to leave the hotel. The kids had a great time in the pool and the gym was equipped with the perfect equipment. The rooms were...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Melody C
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Melody, it was our pleasure to have you and your family as our guests at the Embassy Suites Raleigh – Crabtree. We appreciate your glowing review and are so glad you loved the location of our hotel within walking distance to restaurants and Crabtree Valley Mall. It is also nice to know your kids enjoyed the pool and you loved...

Reviewed 1 week ago

this hotel is excellent. We stayed at this hotel a few months ago as they were going through extensive renovations and the results are fantastic. Great staff and wonderful proximity to much of what Raleigh offers.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 640timothyb
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you so much for returning to the Embassy Suites Raleigh Crabtree. I'm so glad you like our revamped property. Thank you also for your amazing comments about my staff and for pointing our closeness to all that Raleigh has to offer. We enjoyed having you here and can’t wait to see you again! Alex Blanco General Manager

Louisville, United States
Reviewed 1 week ago

The rooms were nice and everyone was friendly. The fitness center was well-equipped. I like the ability to get omelets as part of free breakfast buffet. The social hour in the evening is nice also and they had a few snacks to go with the drinks.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Karen J
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your wonderful feedback regarding your stay at Embassy Suites Raleigh Crabtree. I appreciate you letting fellow travelers know how much you enjoyed your time here, especially our amenities and service. Thank you so much for mentioning our newly remodeled facilities. It's wonderful to know our guests are loving our new look! It was a pleasure having you...

Reviewed 2 weeks ago via mobile

We stayed Friday night thru Monday morning. Staff and management were very helpful and polite. The rooms were nice and clean. The cleaning staff went above and beyond to make sure we had what we needed (extra towels, toiletries, toilet paper). One of the elevators was out of commission which made staying on the 8th floor a little inconvenient. Otherwise...

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Helpful?
Thank Kathryn P
00gC, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post the review about your visit to the Embassy Suites Raleigh - Crabtree. We make every effort to provide each guest with outstanding service and spotless room, so we are glad that we accomplished this during your stay. However, we are sorry for the inconvenience you experienced. Thanks again, and we look forward...

Greenville, North Carolina
Reviewed 3 weeks ago

The hotel is just fine. Looks like it was updated a few years ago with the ultra modern look. People were very nice and the rooms were ok. Clean anyway but smelled like disinfectant. The hair dryer had something caked all over it but other than that it was pretty good.

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Helpful?
Thank santhony74
00gC, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying at our hotel and writing about your experience. We are glad that you liked our courteous associates and your well-appointed room. However, we are sorry for the issues you had and the inconvenience it caused. We hope the positive aspects of your stay will encourage you to choose us again in the future. Alex Blanco General...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: ₹ 11,135 - ₹ 16,501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com, Hotels.com, Travelocity and Priceline so you can book your Embassy Suites by Hilton Raleigh - Crabtree reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Crabtree staff and other travellers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton Raleigh - Crabtree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free Wifi for Honors members”
 of 5 bubbles atlsamx, 10 Nov 2016 | Read review
“Book at another hotel. This one is under major construction.”
 of 5 bubbles safetybobann763, 30 Aug 2016 | Read review
“stay in a different hotel”
 of 5 bubbles F1978ZZdavidk, 19 Aug 2016 | Read review
“don't stay here until the construction has been completed.”
 of 5 bubbles Birchpl, 29 Jul 2016 | Read review
“Stay away until renovations are complete.”
 of 5 bubbles williamlM7251FY, 25 Apr 2016 | Read review
5 of 5