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Candlewood Suites Raleigh - Crabtree

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Traveller (27)
Room & Suite (106)
Pool & Beach (2)
Overview
  • Excellent72%
  • Very good19%
  • Average4%
  • Poor3%
  • Terrible2%
Travellers talk about
“free laundry”(13 reviews)
“full kitchen”(18 reviews)
“one night”(25 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (299)
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212
57
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9
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LanguageEnglish
212
57
13
9
8
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All reviewsfree laundryfull kitchenone nightcrabtree mallfront deskhome away from homelonger stayevery requestclean roomsconvenient locationgreat amenitiesstaying at this hotelrecommend this hotel to anyoneenjoyed my staybusiness tripchecking inkitchenette
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1 - 5 of 299 reviews
Reviewed 1 week ago

At first I was so grateful to be in place where, id had caring and help and felt safe. Sadly this time was not the case. Due to serious reactions from unfit housing to myself and my service animal .And little to no help as...More

Thank G1786DIstephanies
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 1 week ago

Hello "Dejavu", I apologize that you feel you are not receiving the care you require as a "hotel". I know it is the season for pollen and it seems to get everywhere especially when opening the windows.We are a 100% Non-Smoking hotel and some guests...More

Hotel's Favourite
Reviewed 24 December 2017

Stayed here several times now and I've always been accommodated on the desired room location and gotten a good night's sleep in a clean, well-maintained room. House keeping is to be complemented. Alex, at the front desk, is a great front of house person who...More

Thank avlhome
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 16 January 2018

Thank you very much for taking time to rate our property and your stay experience with us. It is always nice to see a member of our team stood out during your stay and made your visit a more memorable one. Thank you, Darren Sheehan...More

Reviewed 3 weeks ago

I have stayed in this hotel multiple times now, and would keep going back! My boyfriend is in the military and we can usually only meet up in Raleigh on Holiday weekends, so I often have to call to manage my booking and ask questions...More

Thank justjess1222
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 1 week ago

Thank you very much for your kind words. We appreciate our guests and certainly appreciate when they take time to place a review with feedback of their stay experience. Thank you, Darren Sheehan Area General Manager

Reviewed 28 February 2018 via mobile

I have sleep several times at the hotel and I have to say that it is very competitive in terms of quality, service and cost. Near Crabtree mall which offers lots of options to eat and buy. Very recommended for business trips.

Thank Oscarpat1
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 1 March 2018

We greatly appreciate you taking time to do a review of our property and greatly appreciate your continued business to our establishment when Raleigh is in your travel plans! Thank you, Darren Sheehan Area General Manager

Reviewed 18 February 2018 via mobile

We stayed at Candlewood in Wake Forest and it was pleasant but this location is anything but. Reception not friendly, wet carpet in the room, smell of urine, towels stained and smell like smoke. They said they were fully booked so couldn't offer us another...More

Thank dianemdb
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 27 February 2018

I must admit I was very disappointed to read your review and deeply apologize we did not meet your expectations. I would love to hear from you directly by emailing me at dsheehan@generationcompanies.com to find out more details on your stay with us. The description...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$ 88 - US$ 126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Raleigh
#5 Business Hotel in Raleigh
#6 Romantic Hotel in Raleigh
#8 Family Hotel in Raleigh
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 88 - US$ 126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Raleigh
#5 Business Hotel in Raleigh
#6 Romantic Hotel in Raleigh
#8 Family Hotel in Raleigh
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (106)
Pool & Beach (2)
Dining (1)
Amenities (25)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Snoozan
16 November 2016|
Answer
Response from Terri S |
They charge $25 for all size dogs.
0
Votes
Alice099
3 September 2015|
AnswerShow all 7 answers
Response from Darren S | Property representative |
We are only 20-25 minutes from the RDU Airport.
0
Votes
AndyLager
10 May 2015|
AnswerShow all 2 answers
Response from luckycanucky67 | Reviewed this property |
The airport is about 10 mikes away. I never saw an airport shuttle when I was staying there so I doubt it. Not sure how much a cab would cost.
0
Votes
Room Tips
"avoid rooms over entrance and by elevator due to noise, wait till renovations if you care about the..."
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"I usually stay in the queen studio and it has a kitchen! Super convenient"
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"This is the type of hotel where individuals working g for a few days may stay."
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"Rooms at the end of the hallway provide quick and easy access to the stairs -- helpful with our dog."
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