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Extended Stay America - Raleigh - Crabtree Valley

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Extended Stay America - Raleigh - Crabtree Valley
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119 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Raleigh - Crabtree Valley
See the most recent reviews
Showing 119: English reviews
Newport, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2015

1) The room wasn't available. The fact that we wanted a King suite seemed to take the staff by surprise, even though we spoke on the phone about it a few hours earlier. 2) The AC didn't work in the King room, so the staff wanted to down-grade us to 2 queens instead. 3) We eventually took the King room,... More 

Helpful?
1 Thank mili690
1 review
Reviewed 8 July 2015 via mobile

Had a amazing stay At extended stay Crabtree Raleigh very clean room and good prompt service from the staff. Tommy, Mike and Jemel made my stay excellent and comfortable with there great sercive. From the time I checked in the staff had me feeling like a totally priority and all my needs were met very swiftly. Will be giving the... More 

Helpful?
Thank Travis B
1 review
Reviewed 2 July 2015 via mobile

Tommy and Mike were great hosts they made my stay very enjoyable. Certainly made sure I was well accommodated. When it comes to fast friendly service they made sure ti give me clean towels and had my room cleaned with fresh linen whenever i needed.

Helpful?
Thank Bashaw1
California
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 July 2015 via mobile

Priceline is currently claiming this place is comparable to Holiday Inn and Best Western on its Express Deals. It's not even close and never will be. The room reeked of cigar smoke. The smoke detector had been removed and the wires left dangling from the ceiling. The kitchen faucet was running and could not be turned off. I observed one... More 

Helpful?
2 Thank Raoul R
Brooklyn, New York, United States
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 June 2015

Extremely small, noisey and room doors not secure.. No utensils available, flies and bugs every where. Later found out if u want utensils u must request them. Unfortunately I wasn't told that until I needed a spoon. But the website when booking didn't mention that. We do not recommend this hotel to anyone. Great location beautiful city, but the worst... More 

Helpful?
1 Thank Latasha O
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2015 via mobile

i had the most unpleasent experiance upon and during my dreadful stay at this property. from the repeated attempts upon check in to occupy an actual "clean" room was seemingly impossable. grossly stained unsanitary towels awaited me and when supposed management was going to rectify the problem nobody was ever to be seen or heard from. the garbage cans were... More 

Helpful?
1 Thank tombrady2012
Arlington, Texas
1 review
Reviewed 19 June 2015

After driving for two days i was burnt. Mike Mcloy check me in. Keep in mind my patience was very thin at the time.Mike made me fill right at home.The overall staff is great but the manager Jamel Person and Mike Mcloy are perfect roll models for all trainees to fallow.They showed consistency threw out the 22 weeks of stay.Thanks... More 

Helpful?
Thank rick b
Henderson, North Carolina
1 review
Reviewed 18 June 2015

The location and the rooms was nice. The staff was excellent. I would stay there again. What ever I needed the staff took care of me very well. Mike Mcory, Jamel Person, and Toya Davis were very helpful and friendly.

Helpful?
Thank Stephen2278
Raleigh, North Carolina
1 review
Reviewed 18 June 2015

After staying this past week at Extended Stay America Raleigh Crabtree location I just wanted to personally write a review that includes my guest experience. Dealing with the entire staff of the Crabtree Extended Stay America has been a pleasure and I would like to personally recognize an employee by the name of Michael McCoy. He was friendly, professional and... More 

Helpful?
Thank Joshua M
Raleigh, North Carolina
1 review
Reviewed 5 June 2015

My son and I are guests here while waiting for our new home to be completed. Our initial stay was supposed to be short, but my contractor has turned out to be less trustworthy than I thought. Dealing with the immense stress from that, I had to speak to the office about extending our stay and changing to a suite,... More 

Helpful?
Thank KathleenR0924

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Region: United States > North Carolina > Raleigh
Price Range: ₹ 3,770 - ₹ 5,004 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - Crabtree Valley 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh
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Questions & Answers

Questions? Get answers from Extended Stay America - Raleigh - Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for second floor”
 of 5 bubbles 927kendallk, 14 Nov 2016 | Read review
“The rooms in the 200s are more updated”
  • Patch of black mold in room 123
 of 5 bubbles elizabethtI7878KL, 3 Oct 2016 | Read review
“Booking an accessible room should assure a first floor room (if, like me, that's what you prefer)”
 of 5 bubbles gordong824, 20 Apr 2016 | Read review
“I wouldn't stay is the beset choice.”
 of 5 bubbles Marshyliz, 13 Oct 2015 | Read review
“Ask for it, when you arrive. If it still isn't what you want after you stay the first day or night, seek out Mike, Tenisha, Sonia or Mr. Person and they will make it right for you. Just keep in mind their doing their best, with what they're allowed to by Corporate..Good luck...”
 of 5 bubbles KathleenR0924, 4 Jun 2015 | Read review
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