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Just returning from a 10 day vacation tour and getting in to Raleigh late flying from the Seattle area, we decided to stay here rather than tack on a 3 hour drive home. This hotel was very clean and comfortable. Check in was a breeze,...More
As always, my stay at this specific location was outstanding. The service provided is always exceptional. I was a bit upset when on my day of departure they decided to unload a truck load of mattresses in the area used by patrons to load/ unload...More
This is a good place to stay if you're looking for a simple hotel with the convenience of having a shuttle from the airport as well as a decent breakfast in the mornings. The staff was extremely helpful and friendly.
The Staff at the hotel was great! They were very professional and courteous and the shuttle service was very prompt and professional. We stayed one night and paid to park in the hotel parking lot for the week because we were flying to Texas. I...More
On one of the days we were there, we left at noon and returned after 4:00, only to discover that our room had not been made up. We attempted to communicate with two of the housekeeping staff and were unsuccessful, since neither spoke English. The...More
Response from Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier CreekResponded 1 week ago
Thank you for sharing your experience with us. We apologize we did not service your room earlier for your convenience. I'm sure that must have been frustrating. I will forward your comments to our housekeeping manager to ensure we take the opportunity to communicate better...More