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Renaissance Raleigh North Hills Hotel

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#20 of 83 Hotels in Raleigh
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Raleigh North Hills Hotel
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502 Reviews from our TripAdvisor Community

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Showing 498: English reviews
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Washington D.C. Metro Area, United States
Reviewed yesterday NEW

This is the second or third time that we have stayed in this hotel. The rooms are clean (free of mold and mildew) and fully functional. Beds are very comfortable and the staff are friendly and helpful. The only downside and the reason for the 4 star instead of 5 star rating are two things. There is no full service...

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Helpful?
Thank Kurt L
Sao Jose Dos Campos, SP
Reviewed 6 days ago NEW

The hotel is located in the North Hills, an outdoor shopping area located in midtown Raleigh. Although it is not in downtown Raleigh, it is 4.7 miles away, it is a perfect location. And the hotel, besides being in that great space, is perfect. Good and comfortable facilities, very efficient staff, nice and well trained, great breakfast, parking lot. Clean...

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Helpful?
Thank CarlosRanzani
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear CarlosRanzani, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Richard Rose General Manager

Chagrin Falls, Ohio
Reviewed 3 weeks ago via mobile

Been here several times and always enjoy location and nice rooms. It's located in a upscale shopping area with retail and restaurants and a nice area to walk around. However upon checking in was told they are under construction and I should expect quite a bit of construction noise. I had several calls I took from my room the next...

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Helpful?
Thank mjmorris009
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear mjmorris009, I'm very sorry that we did not provide you with the type of stay you've come to expect from past visits. We are doing our very best to complete our updates with minimal impact to our guests, so I regret that your comfort was interrupted. We value your feedback and will take it under consideration as we complete...

United States
Reviewed 3 weeks ago via mobile

New, modern rooms in a great location. Gym nearby (access through hotel) is excellent, and location is great (literally a few steps from shops and restaurants). When I arrived no valet parking was present. Also, I was offered a room on a low floor even if I stated my preference for a high floor when booking and I have gold...

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Helpful?
Thank MN_Global
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear MN_Global, Thank you for your kind review. I’m happy to know your stay was pleasant and we appreciate you choosing us. Your honest feedback on areas which we can improve is welcomed and fosters change for future stays. I will be sure to share your kind comments with our entire team as they work hard to make our guests...

Raleigh, NC
Reviewed 3 weeks ago

We had one of the newly renovated rooms with very comfortable beds and especially good reading lights. I would have liked a mirror over the dresser; with just the bathroom mirror and a full-length mirror nowhere near a shelf, it's hard for two people to get ready to go out at once. The only real problem we had was housekeeping....

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Helpful?
Thank 43pat2014
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear 43pat2014, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. I'm very sorry for our housekeeping lapse; please forgive us. Your comments, which highlight our successes and an area for improvement, are welcomed as they foster change for the better....

Reviewed 4 weeks ago via mobile

Great service, overall. The catered lunches were fair. The bread on the cold sandwiches were dry. The rooms don't have much for insulation, so if you need sleep, do not have a room on a full floor!! Noisy!! The view was nice from our room on the 8th floor, but the only chair in the room is an office chair,...

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Helpful?
Thank Rachel D
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Rachel D, It is fantastic to hear that you enjoyed your stay overall. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your...

Roanoke, Virginia
Reviewed 31 December 2016 via mobile

This Marriott property was very nice. I stayed here specifically for an NHL game and what an awesome surprise it was that the visiting players were also staying here. The fitness center access was awesome, but it is very hard to find access without walking outside. The indoor pool is large here, and all the staff was friendly.

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Helpful?
Thank HotSpotJ
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear HotSpotJ, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Richard Rose General Manager

Stamford, Connecticut
Reviewed 27 December 2016

Even though it has rained a lot during this Christmas visit, staying here at the Renaissance is always a treat. There are wonderful people at the front desk, at the valet stand, in the restaurants and in housekeeping. The rooms are bright and outfitted with great cable tv, lots of plugs for all our devices, and comfy beds with ample...

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Helpful?
1Thank Nan F
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Nan F, Welcome back! We’re pleased to hear our comfortable hotel, friendly staff, and convenient location made for an enjoyable Christmas stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Sincerely, Richard Rose General Manager

Washington
Reviewed 26 December 2016

Soooo, I am in the beautiful city of Raleigh for a family event. I like nice hotels and take advantage of their amenities. I booked the club level of the Renaisssance because I didn't know much about the area and the trip was last minute. I used Amex to book and arrived to find a very well appointed lobby and...

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Helpful?
Thank deonf637
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear deonf637, I'm very sorry for your poor arrival experience. Our club level is currently undergoing updates, but we are providing the sames amenities on the first floor. I regret that this was not effectively communicated to you and for the frustration caused. Club level reservations still include these special benefits: complimentary food (continental breakfast, hors d'oeuvres, complimentary non-alcoholic beverages,...

West Chester, Pennsylvania
Reviewed 17 December 2016 via mobile

Always looking for new venues for business meetings that don't cause the team to complain. The rooms are the Renaissance are clean and a good size. Good was good quality and the fitness center had a full size pool. A plus is that it's in the middle puff a shopping center with lots of places for dinner.

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Helpful?
Thank Emortens
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Emortens, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Richard Rose General Manager

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 

Additional Information about Renaissance Raleigh North Hills Hotel

Address: 4100 Main At North Hills St, Raleigh, NC 27609-5754
Region: United States > North Carolina > Raleigh
Price Range: ₹ 13,352 - ₹ 23,752 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Raleigh North Hills Hotel staff and other travellers.
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Questions? Get answers from Renaissance Raleigh North Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“construction-avoid lower floors. A highway runs behind hotel-can get noisy unless on a higher floor. Not too bad tho.”
 of 5 bubbles kurtl683, 21 Feb 2017 | Read review
“Staff was very helpful about getting us a room away from elevators and ice machines.”
 of 5 bubbles 43pat2014, 26 Jan 2017 | Read review
“Ask for mall view so you're not looking at the highway.”
 of 5 bubbles nanoStamford, 27 Dec 2016 | Read review
“My room faced the parking lot and the highway. That may sound boring, but it was quiet and relaxing.”
 of 5 bubbles Akingskid, 20 Oct 2016 | Read review
“I prefer to face the shopping area for a better view.”
 of 5 bubbles 633barryg, 13 Oct 2016 | Read review
5 of 5