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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#15 of 84 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,100 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,092: English reviews
Reviewed 4 weeks ago via mobile

This is one of my favorite doubletree and it shares a parking lot with one of the best ymca I have been to. My only complaint are the sliders in the rooms. I think this used to be an apartment complex and the never updates the sliders which do not work and let air and noise in and out.

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Helpful?
Thank jeffreyo418
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

It was our pleasure hosting you at DoubleTree by Hilton Raleigh-Brownstone-University. It’s nice to know your stay was enjoyable and that you liked our complimentary guest access to the neighboring YMCA. I have shared your concern with our management team in an effort to improve our future guest experiences. Thanks again for being our guest, and we look forward to...

Tampa, Florida
Reviewed 4 weeks ago

If you are visiting NC State you must stay here. Could not have been more a more relaxed and inviting atmosphere with the cleanest rooms and friendliest staff. Stayed in many Hiltons and will stay in nothing but a Hilton.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Eric M
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Eric, thank you for being loyal to our brand and for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University. We can’t be more thrilled to read you had an amazing experience and that you were impressed with our courteous service and spotless accommodations. Your feedback is much appreciated, and we are pleased to know that we will be your preferred...

Gurnee, Illinois
Reviewed 4 weeks ago via mobile

I stayed one night business. When arriving the hotel building itself looked dated. Standard rectangle, balconies, brownish brick. Looked very 60s/70s. The entrance looked more modern from the outside and was also nice inside. I was upgraded to a 6th floor suite which is a HH floor. I was surprised by the room quality based on how the exterior looked....

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Helpful?
Thank gondekp
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for sharing your experience at DoubleTree by Hilton Raleigh-Brownstone-University. We are pleased to read your overall stay was pleasant and that our facilities were adequate for your needs. However, we are sorry for not meeting all of your expectations. We enjoyed having you as our guest and hope the positive aspects of your visit will bring you back...

Orlando, Florida
Reviewed 4 weeks ago

Hotel is renovated and in good condition. Five minute walk to NCSU campus, very convenient. Also very close to Cameron Park area with lots of food and shopping choices. Hotel staff are very friendly. The only thing negative that can be said about this hotel is that the rooms are too hot.

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Helpful?
Thank Bora E
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Bora, many thanks for taking the time to review your stay at DoubleTree by Hilton Raleigh-Brownstone-University. It’s wonderful to know our convenient location was perfect for your plans and that you liked our newly renovated facilities as well as helpful associates. We appreciate your concern in regard to your room. Thanks once more, and we look forward to welcoming you...

Darlington, United States
Reviewed 4 weeks ago

This is not my first experience with this Hotel. Had the opportunity to stay in one in Memphis last year and it was a great experience. The staff is friendly and the cleanliness was most appreciated. Looking forward to another stay in these excellent accommodations.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank williamcB1087YP
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for being loyal to our brand and for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University while attending a seminar. We are delighted to read we met all your expectations and that you enjoyed our clean facilities and courteous service. We appreciate you sharing your terrific feedback and are glad to know we will be your preferred choice...

Asheville, United States
Reviewed 4 weeks ago

We were in town for an open house at NC State and it was in a perfect location. We got to experience the nearby campus and were in walking distance to restaurants. The beds were very comfortable. Great parking and easy to get in and out of.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C2716IVkarenw
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for including DoubleTree by Hilton Raleigh-Brownstone-University in your travel plans. We are pleased to know our location near NC State University worked well for you and that you enjoyed your stay with us. It was a pleasure serving you, and we hope you and your family will come and see us again soon. Bill Winn General Manager

Reviewed 5 weeks ago

Heat not adjustable. Temp 78 degrees, too hot to sleep. Staff great. Breakfast buffet and wait staff exceptional. quite a value at $12.93. I would not stay here again. Location was good, nearby Players retreat cheap food, fast service, sandwiches. good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patrick R
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear Patrick R, Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry that your room was anything less than perfect. We conduct routine maintenance on a rotating schedule, and we have daily procedures in place to ensure each room is ready for the next guest. Our primary goal...

Scranton
Reviewed 19 March 2017

Rooms are very very dated . The patio doors are so old that you hear everything outside . No refrigerator in the room . Bathroom lacks usefulness . Toilet is literally blocking the entrance to the shower . The beds are one of the worst I have ever slept on. the walls In the room were cracked and looked awful....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Matthew B
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear Matthew B, Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. Even though our hotel receives high ratings for cleanliness and the overall condition of our rooms, we can appreciate that you were hoping for a more up-to-date experience....

Reviewed 18 March 2017

I worked as a wedding planner with the team at the DoubleTree Brownstone. The staff were the most amazing to work with. Natasha was so helpful and accommodating. Darlene and the day of staff could not have been better partners for our mutual client. They anticipated needs and everything was as we discussed.

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Helpful?
Thank Jocelyn W
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Jocelyn, thank you for the wonderful review, and most especially the kind comments about our staff. We were happy to work with you as a team and will be sure to share your compliments with our associates, especially with Natasha and Darlene. We look forward to welcoming you to DoubleTree by Hilton Raleigh-Brownstone-University again. Bill Winn General Manager

Gastonia, United States
Reviewed 17 March 2017

The hotel has very comfortable beds; however, in my room the thermostat didn't work properly and could not open the sliding glass door to the balcony. There was a bad smell in the lobby area but staff were very nice and accommodating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank X4009XNteresag
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear X4009XNteresag, Thank you for being our guest and for taking the time to share a review. We are glad you enjoyed our comfortable beds and friendly staff but we apologize for the issues you experienced on this visit. Your feedback will be shared with our team as we are always striving to improve the guest experience. We hope to...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: ₹ 7,390 - ₹ 18,151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 804 which was on the top floor with a view of the bell tower.”
lver2016, 12 Apr 2017 | Read review
“Upper floor are for Hilton Honors Members”
513peterj, 12 Mar 2017 | Read review
“Away from the elevators is real quiet!”
bills429, 1 Mar 2017 | Read review
“Check in early and book directly through Hilton”
Saint2017, 28 Feb 2017 | Read review
“Go somewhere else”
O2049IPbobh, 24 Jan 2017 | Read review
5 of 5