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Best Western Plus Pineville-Charlotte South

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Best Western Plus Pineville-Charlotte South
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159 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Pineville-Charlotte South
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Showing 157: English reviews
Reviewed 22 July 2016 via mobile

This hotel was conveniently located to where we needed to be but, that's the only good thing. The lady at the front desk was not friendly, our room smelled funky, and it wasn't the cleanest. There was free breakfast but, it's VERY basic! I would not recommend this hotel.

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Helpful?
Thank Deneanhill
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

We thank you for staying with us. We are so happy that the location worked out for you. We look forward to seeing you again real soon. Thank you! Michelle B GM

Virginia Beach
Reviewed 5 July 2016

When the reservation was not honored at a different hotel nearby, I pulled up the IHG app on the cell phone. While I would like to say that the app saved the day, it was actually easier and quicker to drive over to the hotel and get excellent service by the front desk staff. They gave us a great room...

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Helpful?
Thank Swoeng87
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

Thank you so much for staying with us during your visit to Charlotte/Pineville. We are very happy to hear that you had a great stay. We look forward to seeing you again soon! Thank you, Michelle B. GM

Sparta, New Jersey
Reviewed 28 June 2016 via mobile

Clean, newly updated excellent hot breakfast courteous and friendly check in. Worth the 15 min drive from interstate. Everything was spot on. Management is doing it right. Will return if in area again. For the price this hotel should be number one in area. You will not be disappointed all photos are before renovation on ta. Modern clean update throughout...

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Helpful?
Thank vdan1101
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

We are so happy that you enjoyed your stay and also the renovation. It is always our pleasure to be at your service. We look forward to seeing you again real soon. Thank you! Michelle B GM

Reviewed 16 May 2016

I thoroughly enjoyed my stay at this hotel! After experiencing the worst customer service at a different hotel chain and booking last minute at this location, I wish I had booked originally here! The front desk worker was so friendly and the room was very clean with great amenities! The complimentary breakfast in the morning was the best I have...

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Helpful?
Thank Megan K
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

We are so excited that you enjoyed your stay while with us. It is our pleasure to be at your service. We look forward to seeing you again real soon. Thank you! Michelle B GM

A TripAdvisor Member
Level Contributor
8 reviews
1 helpful vote
Reviewed 16 April 2016 via mobile

Hotel had great staff and great breakfast available. They were accommodating with our requests and the breakfast foods were well stocked and hot. Beds and bathrooms were clean. Pretty much all you can ask for in a hotel. Would definitely stay here again.

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Helpful?
Thank A TripAdvisor Member
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

We thank you so much for staying us while in the area. We are so happy that you enjoyed your stay with us. We look forward to seeing you again real soon. Thank you! Michelle B GM

Silver Spring, Maryland
Reviewed 28 March 2016 via mobile

This hotel is generally clean and quiet.. There's ample parking space in front and at the back of the hotel. Breakfast is complimentary so it's a good bonus. The only thing we noticed is that there's a faint odor coming from under the sink in the bathroom. I also like the close proximity to shopping mall and restaurants, it is...

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Helpful?
Thank WencyB
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

Thank you for choosing our hotel while in the area. We are so happy that you enjoyed your stay and the area. We look forward to seeing you again real soon. Thank you, Michelle B GM

Mason City, Iowa
Reviewed 4 March 2016

After severlnhours in the car, we arrived at the Holiday Inn Express in Pineville around 4:00 p.m. We were given our room key but upon opening the door, we were confronted with a room that had not been cleaned. One of the housekeepers was most apologetic, took our luggage back to the front desk and we were given a nice...

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Helpful?
Thank tsrMasonCity_Iowa
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

We are so happy that you enjoyed your stay with us while in the area. We hope you will be back to see us soon. We thank you again for choosing to stay with us. Thank you! Michelle B GM

Reviewed 13 February 2016 via mobile

After working my way to Pineville, I was amazed by the positive check-in experience. The entire staff were positive and professional to everyone. The location is in the midst of a remodel, but I enjoyed my accommodations. The checkout process was efficient and fast, so I had plenty of time for the delicious breakfast before my business meeting.

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Helpful?
Thank Kristi R
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

We are so happy that you stayed with us while in the area. It is our pleasure to be at your service. We look forward to seeing you again real soon. Thank you! Michelle B GM

Solingen
Reviewed 2 February 2016 via mobile

After having had a good experience during my last stay in 2014, I decided to stay here again - a good decision. The hotel has been renovated, and my room was nice, modern and clean, with all the comfort you need. The reception was very friendly and professional. The breakfast is nothing special, but in general not bad at all,...

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Helpful?
Thank KasperSolingen
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

Thank you for choosing to stay with us while in the area. We are so excited that you enjoyed the renovations and we look forward to having you back again real soon. Thank you!

Rochester, Michigan
Reviewed 12 November 2015 via mobile

I stayed here on a work trip this week along with a handful of my colleagues. The hotel smelled so bad that one of my colleagues had to ask for a new room after being there for less than 5 minutes because the smell was making him sick. There was construction going on right outside the rooms so the hallways...

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Helpful?
Thank CurlyQ626
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this review

We are so excited to be finishing up our renovations and hope that you will give us another try. All rooms are complete and hallways will be done this upcoming week. Thank you, Michelle B GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Best Western Plus® Pineville-Charlotte South our prime location is matched only by our Southern hospitality. Let an experienced, responsive staff oversee your stay so you can enjoy your vacation or conduct business from our hotel's convenient address in South Charlotte, NC. Corporate travelers appreciate our proximity to the Charlotte Douglas International Airport (CLT) and nearby LYNX Light Rail, which stops in the banking district and at the Charlotte Convention Center. Major businesses like Siemens and Honeywell, as well as the Carolinas Medical Center and Ballantyne Corporate Park, are also close to the hotel's property in Pineville, NC. Guests can use the free Wi-Fi access and the 24-hour Business Center to keep up with the office. Our hotel's patrons vacation in Charlotte, NC for the eclectic attractions and urban energy. Just 15 minutes from our location south of the city, you can hit highlights like Discovery Place and the NASCAR® Hall of Fame, stroll through the historic Fourth Ward and catch a Hornets game or concert at the Spectrum Center. For a day outside the city, drive 10 minutes to Carowinds. ... more   less 

Additional Information about Best Western Plus Pineville-Charlotte South

Address: 9825 Leitner Drive, I-485, Pineville, NC 28134
Region: United States > North Carolina > Pineville
Price Range: ₹ 6,675 - ₹ 9,620 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Pineville-Charlotte South 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Pineville Hotel Pineville
Holiday Inn Pineville
Pineville Holiday Inn
Hotel Style:
#4 Business Hotel in Pineville
#4 Romantic Hotel in Pineville
#4 Family Hotel in Pineville
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Pineville-Charlotte South staff and other travellers.
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Questions? Get answers from Best Western Plus Pineville-Charlotte South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sleep in your car”
 of 5 bubbles MICHELLED433, 10 Feb 2017 | Read review
“Eating area is on second floor.”
 of 5 bubbles Swoeng87, 5 Jul 2016 | Read review
“The upper floors are quieter.”
  • Individual reading lights between the beds
  • Queen beds with soft and hard pillows
 of 5 bubbles 816DavidC, 22 Oct 2015 | Read review
“There is a nice outdoor pool. There is shopping and several places to eat across the street.”
 of 5 bubbles LBKWV, 15 Sep 2015 | Read review
“All rooms are newly renovated.”
 of 5 bubbles onairjock, 25 Aug 2015 | Read review
5 of 5