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DoubleTree by Hilton Hotel New Bern Riverfront

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DoubleTree by Hilton Hotel New Bern Riverfront
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984 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel New Bern Riverfront
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Showing 971: English reviews
New Bern, United States
Reviewed 16 May 2016

This is a excellent hotel to stay - nothing short of what we have come to expect from this brand of hotel !! Well done staff. The owners can really be proud of such a friendly and considerate group of employees !!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jon M
Laconia, New Hampshire
Reviewed 16 May 2016 via mobile

When looking for a hotel, the only prerequisite I had was a balcony where we could sit and drink wine at night overlooking the river and skyline. I wasn't interested in marble floors, etc. just the balcony. So imagine how disappointed I was to find no chairs on it. Also the sliding door didn't slide easily at all (probably because...

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Thank NHDeb67
Mint Hill, United States
Reviewed 15 May 2016

Hotel was convenient to downtown New Bern and not too far from the Beaufort/Morehead City area. Also is close enough to take a day drip to Harkers Island to board the ferry to Cape Lookout. Hotel also had nice choices for breakfast.

Review collected in partnership with DoubleTree by Hilton
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Thank Roseann O
Wilmington, North Carolina
Reviewed 15 May 2016

We enjoyed our stay in New Bern and will definitely come again! Our room was clean and comfortable. The outdoor spaces are this hotel's best feature. We sat on the deck and watched boats come and go from the marina. This is also a perfect location if you are planning to see Tryon Palace. Good-to-great seafood restaurants nearby.

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Thank allen6572
North Carolina
Reviewed 15 May 2016 via mobile

My husband and I spent two nights here during a recent convention. The hotel is in two different buildings, and we were in the main building. Pros: *Staff was generally friendly and helpful (with one exception -see below) *The room and public areas were clean, including the fitness room *Bed was comfortable as was not too firm *The room service...

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Thank elizs77
Hertford, North Carolina, United States
Reviewed 14 May 2016

We were at this hotel for one night. Everyone was friendly and helpful. Our room was overlooking the water and had a wonderful view. The only thing that would have made it nicer would be chairs on the little balcony. However, they do have a lovely deck outside the bar area where we had drinks and appetizers. The location is...

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Thank Sheryl C
Reviewed 13 May 2016 via mobile

The 5th floor rooms have a small balcony, without chairs, overlooking the the sound. There are all sizes of yachts below to see as well as a drawbridge. In the distance is another bridge over the sound. It is a great view. The hotel is pretty with a rather small lobby. The staff are friendly and helpful. They give a...

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Thank Judy J
Boydton, Virginia, United States
Reviewed 11 May 2016

We absolutely love New Bern and The DoubleTree. We have been here several times with our dogs and will keep coming back. Everyone makes you (and the pups) feel so welcome. Just can't say enough about the town, restaurants and hotel!

Review collected in partnership with DoubleTree by Hilton
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Thank Myra M
Reviewed 10 May 2016

Very clean, quiet hotel. Large, modern rooms with lots of storage. Located on water with beautiful views and located close to historic district. Staff was very friendly and attentive. Warm, chocolate chip cookie on arrival was great. Breakfast in the restaurant was very good and cost was reasonable. Would highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank Robert D
Management response:

Robert D Thanks for staying here at the Doubletree by Hilton. We're glad you have a taste of our warm caring service along with our delicious cookie at check in. We look forward to welcoming you back in the near future.

Charlotte, North Carolina
Reviewed 10 May 2016 via mobile

Not recognized as Hilton Honors member. No warm cookie, no complimentary water for Hilton Honors, no water pressure, tub would not drain. Ordered extra towels and pillows on the Hilton website (complimentary "upgrade"), never delivered. When there are other lodging choices available, the extras really do make a difference.

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Helpful?
Thank nancyhon
Management response:

nancyhon We do thank you for your feedback. I wanted to apologize for not providing you with the quality of service and amenities you deserve when you visited our hotel as a Hilton Honors member. Hopefully you will give us another chance in the future to "Make it Right" for you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel New Bern Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle St, New Bern, NC 28560-2144 (Formerly Hilton New Bern/Riverfront )
Region: United States > North Carolina > North Carolina Coast > New Bern
Price Range: ₹ 8,254 - ₹ 12,143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton
Hotel Style:
#4 Business Hotel in New Bern
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the River, and you won't be disappointed.”
 of 5 bubbles softballron, 4 Jan 2017 | Read review
“The "Inn" portion of the hotel is quiet and secluded...perfect for a romantic overnight stay.”
 of 5 bubbles mollyd981, 17 Dec 2016 | Read review
“Don't stay in 208!”
 of 5 bubbles cooper53_12, 12 Dec 2016 | Read review
“Ask for main building and get a suite!”
 of 5 bubbles Kmc5912, 11 Dec 2016 | Read review
“Ask for river view rooms”
 of 5 bubbles Vincent66_12, 17 Nov 2016 | Read review
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