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DoubleTree by Hilton Hotel New Bern Riverfront

09/04/2017 10/04/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel New Bern Riverfront
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1,028 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel New Bern Riverfront
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Showing 1,014: English reviews
Virgnia Beach, United States
Reviewed 1 week ago

Originally booked a suite that was set up with furniture from a rummage sale. All o the furniture was mismatched and the bed post was broken and held on by screws. The cushion in the alcove was filthy and the overall room was depressing. We checked into another room and found that the room was filthy. It started by walking...

Review collected in partnership with DoubleTree by Hilton
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1Thank Nicolaos F
Winterville, United States
Reviewed 2 weeks ago

We stayed for one night in March 2017. The rooms are very interesting and vintage. This hotel is walking distance to the convention center and the downtown area so it was very convenient. Hotel staff were friendly and quick. We had an issue with the thickness of the walls. Someone near us was ordering room service after 9pm and you...

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Thank Robin M
Hillsborough, United States
Reviewed 2 weeks ago

prepare to get bumped to a comfort inn! Not enough towels, rooms, halls & elevators beat up in the new building. Old building must be worse! $14 for breakfast totally ridiculous, but some will get free vouchers & others will not. Rooms not worth the price, buyer beware.

Review collected in partnership with DoubleTree by Hilton
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Thank 745tylerd
Aly W, Front Office Supervisor at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

745tylerd We are very sorry we were unable to provide a room for you at DoubleTree by Hilton New Bern-Riverfront during your recent trip. We hope the accommodations at the Comfort Suites hotel were comfortable and that our arrangements were quick and responsive. We hope that when you travel back to New Bern, we can give you a great guest...

Pikeville, North Carolina
Reviewed 2 weeks ago via mobile

My husband and I stayed here when in town for the Neuse River Bridge Run. The property is large with two separate buildings composing the hotel. We stayed in the second building. The staff were friendly (in the first building...as there are no staff in the second building) Our room had a nice view of the waterfront. The bathroom was...

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Thank 2Bares
Clayton
Reviewed 2 weeks ago

Great hotel right on the river. Excellent place for a conference hotel stay. Easy walk to downtown restaurants and just a few minute drive from my meetings. Take the time to walk along the river when you stay at the DoubleTree in New Bern.

Review collected in partnership with DoubleTree by Hilton
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Thank Ejschmieder
Ahoskie, North Carolina
Reviewed 2 weeks ago

Stayed here four times over the last couple years and while the breakfast are great and the desk staff are friendly, they can't seem to pull it all together. First, I don't understand why check-in is not allowed until 4:00, but my room has never been ready even then. Starting off like this makes it tough to recover. No cookie...

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Thank Terry428
Raleigh
Reviewed 2 weeks ago

Rooms damaged with almost no maintanence. Elevator floor tiles cracked, entry door stutters, full of despair. Definitely would not recommend staying there in its current state as it needs a lot of work. Just a coat of paint would go a long way.

Review collected in partnership with DoubleTree by Hilton
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Thank chrispU1768LC
Aly W, Front Office Supervisor at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Thank you for writing a review about your recent stay at DoubleTree by Hilton New Bern-Riverfront. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us in the future and tell us what you think...

Parkton, Maryland
Reviewed 3 weeks ago

Room was terrible: tub was chipped and moldy, sink nor tub drained properly, toilet seat had cig burns, ceiling was stained and cracked from previous leak, ac/heat was loud and inefficient, vynil cover on the "headboard" was ripped and torn, furniture was chipped, marred and dated.

Review collected in partnership with DoubleTree by Hilton
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Thank robertsW2139QJ
Aly W, Front Office Supervisor at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

robertsW2139QJ Thank you for writing a review about your recent stay at DoubleTree by Hilton New Bern-Riverfront. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think...

Wilmington, North Carolina
Reviewed 3 weeks ago

We just wanted to take the time to say thank you for the warmth that we received form your Exceptional representatives. It was real hard to check out of our temporary home. The kids are still sad. All the staff was amazing!! We recently had the pleasure & privilege to spend a night to surprise our kids with a 2...

Review collected in partnership with DoubleTree by Hilton
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Thank shaunz2017
Reviewed 3 weeks ago

Don't pay extra for balcony room - there are no chairs to sit on the balcony and enjoy it. There was no refrigerator in our room, which I thought was standard in most hotels now. Dirty wash cloth was left in our shower from previous guests. Location is the best thing going for this hotel. Possibly would consider staying here...

Review collected in partnership with DoubleTree by Hilton
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Thank Stephanie R

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel New Bern Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle St, New Bern, NC 28560-2144 (Formerly Hilton New Bern/Riverfront )
Region: United States > North Carolina > North Carolina Coast > New Bern
Price Range: ₹ 7,920 - ₹ 13,025 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Hotel New Bern Riverfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton
Hotel Style:
#4 Business Hotel in New Bern
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room where the AC is working!”
 of 5 bubbles WannaTravelMore, 15 Mar 2017 | Read review
“Avoid this hotel at all costs, there are NO good rooms. They need to upgrade heating cooling unit before people can stay in the rooms.”
  • handicap bath tub. I had guarantee a king bed but got a double bed with handicap bathroom. Why?
  • Broken down phone lines
 of 5 bubbles KumarL1960, 26 Jan 2017 | Read review
“Request a room without a blocked view - as in higher than the trees.”
 of 5 bubbles Julieona1a, 21 Jan 2017 | Read review
“Ask for a room with a view of the River, and you won't be disappointed.”
 of 5 bubbles softballron, 4 Jan 2017 | Read review
“The "Inn" portion of the hotel is quiet and secluded...perfect for a romantic overnight stay.”
 of 5 bubbles mollyd981, 17 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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