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Holiday Inn Express Hotel & Suites Mount Airy South

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293 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Mount Airy South
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Showing 292: English reviews
South Hill, Virginia, United States
Reviewed 9 September 2014

NOWHERE on ANY 3rd party site did it mention there was a $25/pet nonrefundable fee!!! Only when I booked the room was I told this and they did not allow me to wave the NO CANCELLATION fee! I was charged $75 + $5.25 tax

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Helpful?
Thank Connie S
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I have researched a few of the third party websites and the sites I visited do disclose our pet policy. I am not sure what third party website you booked your reservation from so I cannot comment on the...

Lafayette, Indiana
Reviewed 3 September 2014

We stayed here one night on a girls road trip. The rooms were clean and the beds were comfortable. They even had two soft and two firm pillows on each bed. The room had a small refrigerator and a microwave. The gals at the front desk were very friendly and the free breakfast was fantastic! I would definitely stay here...

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Helpful?
Thank Karen5425
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for comments and the recommendation you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. I am so happy you enjoyed the breakfast. We feel a hot breakfast is a good way to start the day out.

Newton, New Jersey
Reviewed 26 August 2014

I have stayed at this hotel a couple of times, and its never disappoints. Clean rooms, friendly staff, and priced right. Hotel is on the main highway and close to all attraction in Mt. Airy, NC. This in the only hotel I will stay in when I visit Mt. Airy.

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Helpful?
1Thank Dennis S
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for comments and the recommendation you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. See you the next time you are in Mount Airy!!

Reviewed 25 August 2014

In the past year I have stayed in several different hotel chains. This hotel was by far the BEST! It is what most people would want in an hotel; clean, comfortable, location, and a friendly staff. The staff made you feel like part of their family and made sure your stay was pleasant. All other hotel chains need to model...

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Helpful?
2Thank Amy T
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for kind comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations.

Charleston, South Carolina
Reviewed 20 August 2014 via mobile

Stayed in the area for a couple of nights. Hotel was very clean and staff very friendly. Evening offered a guest reception with drinks and snacks; also, a free hot breakfast was offered in the morning. Pets are permitted which is a plus for me. Location was overall convenient.

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Helpful?
Thank gambie505
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. We feel a hot breakfast is a good way to start the day For all viewers reviewing this posting. We host a manager’s reception Monday thru...

Waynesville
Reviewed 18 August 2014 via mobile

My wife and I stayed here on a recent visit to Mount Airy. The hotel was very clean and spacious! Very comfortable bed and pillows. We were greeted by Shirley at the front desk. She was very friendly and helpful! Made us feel at home! We will be back and staying here again.

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Helpful?
Thank BigDaddyBEG
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. I will pass on your comments to Shirley. See you the next time you are in Mount Airy.

Northern NJ
Reviewed 17 August 2014 via mobile

Our family of five used this location for an overnight stop on our way home. We arrived at 11pm and the front desk staff was in the process of changing shifts. The lady helping us was not pleasant. She assigned us to a 4th floor room and then told us that our dog, for whom we paid a fee, could...

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Helpful?
2Thank happymomx3
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for your recent stay with us. We regret any inconvenience experienced during your stay. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We are a pet friendly hotel and were able to accommodate your pet on the fourth floor. Your arrival was around 11pm and we have limited...

Waynesville
Reviewed 14 August 2014 via mobile

Shirley, the front desk clerk is the first person my husband and I spoke with in Mt Airy, NC. Great personality and very helpful. Actually, everyone we walked past who works at the Holiday Inn Express Mt Airy went out of their way to say hello with a "real" smile. Making me feel they really didn't go out of their...

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Helpful?
1Thank MrsGales71
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. I can tell we met all your expectations. See you the next time you are in Mount Airy.

Ohio
Reviewed 1 August 2014

We stayed in 3 Holiday Express Hotels on this vacation. This hotel in Mt. Airy was by far the best. The woman at the front desk made the first impression on this hotel, she was friendly and had a comforting southern charm. We were invited for complimentary wine, soft drinks, and horderves when we arrived. The woman serving us was...

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Helpful?
1Thank 01FeisMom
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. I am glad to hear that we were your favorite Holiday Inn Express during your vacation. Hopefully you were able to spend time downtown “Mayberry” and...

Uniontown, Ohio, United States
Reviewed 30 July 2014

I was so pleasantly surprised !We got in early and our room was available so they let us check in right away. The people were so accommodating , the hotel was so clean everywhere. The front desk, the room, and the breakfast room. The front desk personnel was very helpful with directions and must sees. The breakfast was well stocked,...

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Helpful?
Thank Rebecca S
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. We feel a hot breakfast is a good way to start the day. See you the next time you are in Mount Airy.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Mount Airy South

Address: 1320 Ems Dr, Mount Airy, NC 27030-4020
Region: United States > North Carolina > Mount Airy
Price Range: ₹ 7,886 - ₹ 9,503 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mount Airy South 2.5*
Number of rooms: 74
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Holiday Inn Express Hotel And Suites Mount Airy South
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Mount Airy South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Mount Airy South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the shower!!!!”
 of 5 bubbles 189bradleyt, 18 Oct 2016 | Read review
“.We stayed on third floor, no problems.”
 of 5 bubbles donalds154, 16 Sep 2016 | Read review
“We were on the top floor and it was very quiet”
 of 5 bubbles MrsB0704, 24 Aug 2016 | Read review
“As for a top floor room to avoid the pitter-patter of feets”
 of 5 bubbles IMFLYBOY, 22 Aug 2016 | Read review
“Higher is always better, rear is better than front.”
 of 5 bubbles Peter9872014, 15 Jul 2016 | Read review
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