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Extended Stay America - Raleigh - RDU Airport

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Extended Stay America - Raleigh - RDU Airport
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Raleigh - RDU Airport
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Showing 89: English reviews
Reviewed 26 April 2016 via mobile

This was a last resort- ALL of the hotels in the area were booked due to massive flight cancellations at RDU due weather and some concert being held in town. The best part of the room, is that it afforded us the opportunity to not sleep in our car in some random alley. The highlights: 1. The long hairs stuck...

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Helpful?
Thank Swin2000lbs
Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

Your review for our hotel was recently brought to my attention. The room conditions you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that we will retrain our housekeeping staff and make sure we are cleaning and inspecting rooms to our company’s high standards prior to guest arrivals. Our team...

Reviewed 17 September 2015

I checked in for 1 day. I had no issues..I had no complaints. Just a regular room. Nothing fantastic, but nothing horrible either. It was quiet even though it wasn't far from the airport. I didn't make a reservation before hand, and was able to get a room on the spot with no problem. Staff was nice as well.

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1Thank Melissa E
Cleveland, Ohio
Reviewed 15 September 2015 via mobile

The room was clean, the air conditioner worked, the shower worked and had plenty of hot water, the fridge worked, the bed was adequate (not super comfortable though), flat screen TV worked and the grab-n-go breakfast was a lot better than nothing (granola bars, apples, instant oatmeal, packaged muffins, coffee, hot cocoa). Check-in process was too long, but I paid...

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1Thank BDKtravelsworld
Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

Thank you for providing us with details about your stay. Please accept our apologies for the delay you experienced at check-in. Still, I am glad you had a positive stay overall. I truly appreciate your comments regarding our clean rooms, convenient location and reasonable rates. Once more, thank you for posting your review. We look forward to having you visit...

New Bern, North Carolina
Reviewed 20 August 2015

The hotel is a no frills place but definitely serves its purpose. The rooms have obviously been renovated recently. Doors seem to be a weak point of the place - the exterior door of the room had to be shoved to close and the bathroom door would stick against the toilet. The bed was comfortable but the pillows had no...

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2Thank Matt A
Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will make sure we are clearly communicating...

Morrisville, North Carolina
Reviewed 17 July 2015

I work at one of the buildings within the area, and this hotel has not only been convenient and affordable for me over the past year, but also very comfortable. I have such great rapport with so many of the front desk agents! They know who I am, always greet me with a smile, and make me feel welcome. Anytime...

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1Thank 3herbd
Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about your visit to our hotel. I am proud of our team for making your stay a "home away from home" experience. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in...

Coalville
Reviewed 1 July 2015 via mobile

I had the worst experience. First room smelled strongly of smoke, my daughter flushed the toilet and it immediately flooded all through the bathroom and out into the kitchen area. Second room door was open when we got there and we realized it wouldn't close tight... Room also smelled strongly of smoke. Packed back into the car and went to...

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Helpful?
2Thank Trobertson25
Manager_11525, Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

I received a copy of your review and wanted to take a moment to personally respond. The situation you described regarding the smoking smell and broken toilet is truly regrettable. We are very sorry for your experience. We will use this feedback to ensure this situation is not repeated. Thank you for sharing your experience with us. We would love...

Ottawa, Ontario, Canada
Reviewed 21 April 2015 via mobile

Ended up here while stranded at the Raleigh airport. One positive thing was that the (overworked) front desk staff was friendly and helpful. However, when I made my way up past cigarette butts and miscellaneous cookie wrappers up to a room which appeared to have been recently occupied, her friendly manner was not enough to help me overcome my distate....

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1Thank Lisa M
Orlando, Florida, United States
Reviewed 31 March 2015

The front desk staff was very nice and did everything they can to make our stay a very enjoyable one. With construction going on it seemed like it was going to be rough but the staff made sure we had all the help we needed and we had clean towels, the room was very clean and we had an overall...

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Thank Marcus P
Raleigh, North Carolina
Reviewed 25 March 2015

The front desk seemed extremely nice and were very helpful. Throughout the whole visit I have nothing bad to say about them. My hotel room on the other hand....the first room I was given was clearly not cleaned, the trash was full, bedding was everywhere and all the towels were used in the bathroom. I called the front desk and...

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Thank Arlene R
Durham, North Carolina
Reviewed 8 March 2015

I will preface with saying that we had to seek a hotel due to inclement weather and prolonged power outages in the area, most hotel/motels/no-tels in the area were at maximum occupancy. When we arrived, two hours after reservation, the desk clerk was unprofessional. She immediately questioned my reservation and I explained that I had booked online several hours ago....

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Helpful?
Thank Brandi R

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Raleigh - RDU Airport

Address: 2700 Slater Road, Morrisville, NC 27560
Region: United States > North Carolina > Morrisville
Price Range: ₹ 3,922 - ₹ 5,490 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - RDU Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay Morrisville
Morrisville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Raleigh - RDU Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Raleigh - RDU Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport location so be prepared for the noise.”
 of 5 bubbles dawn723, 12 Oct 2016 | Read review
“Just simply ask and i'm sure they will provide the best for you.”
 of 5 bubbles 190marcusp, 31 Mar 2015 | Read review
“Pet friendly was the first selling point for me. Everyone even makes your pet feel welcome. The rooms are clean, and kept up to date and everyone ensures your stay is not only welcoming but financially satisfying as well. Highly recommend this hotel for vacation as well as business.”
 of 5 bubbles 845maryellenb, 19 Sep 2014 | Read review
“room in the whole extended stay are quieter then any place i've ever been to”
 of 5 bubbles 611saritag, 10 Sep 2014 | Read review
“Go somewhere else. The rooms smell like ashtrays.”
 of 5 bubbles mwhitti, 10 Jul 2014 | Read review
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