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Holiday Inn Express Hotel & Suites Mooresville - Lake Norman

186 reviews
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Traveller (21)
Room & Suite (29)
Pool & Beach (5)
Overview
  • Excellent44%
  • Very good31%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“parking lot”(18 reviews)
“cinnamon rolls”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Mooresville - Lake Norman
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)Write a Review
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5
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All reviewsparking lotmy mother in lawcinnamon rollsonly real issuesausage gravy biscuitsper yearair conditioner in our roompancake makerhot cerealyogurtnext morningthe breakfast areacomfortable bedwater pressure in the showernice clean hotelnight managergreat breakfast
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1 - 5 of 185 reviews
Reviewed 3 weeks ago via mobile

We stayed in Mooresville specifically because it's at the same exit as Sonny's Real Pit BBQ. The front desk staff, Steve and Denise, were friendly and fun to chat with. When Steve found out we were going to Sonny's, he disappeared and returned with a...More

1  Thank PathLeastTraveled3
Hotel's Favourite
Reviewed 12 September 2017

Had a wonderful stay at the Holiday Inn Express for a wedding weekend! The staff, especially night manager Robin, were so very friendly and very accommodating for us! Extra sheets, crib, whatever, was supplied quickly. When it was found there wasn't a handicap room for...More

Thank SWilliamsoninVA
Response from Robin V, General Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake NormanResponded 15 September 2017

Thank you for your great comments, I will be sure to let all the staff know of your great comments.

Reviewed 26 November 2017 via mobile

We arrived late so we only slept a few hours and left. The hotel is newer and the rooms are nice. I would have rated it higher but the one elevator was slow and the bathroom was not up to my standard of clean. Staff...More

Thank c_me_go_7
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake NormanResponded 11 December 2017

Hi c_me_go_7, Thanks for stopping by! It's good to know that you found the room to your liking. We aim to deliver comfortable accommodations. I'm sorry you weren't impressed with the bathroom's upkeep. Hotel management will address this issue internally so that no other guest...More

Reviewed 20 October 2017 via mobile

DO NOT TAKE ROOM #400 Or anything in that line (200, 300, etc.),if you have normal hearing and want to get a restful nights sleep. As Platinum IHG members we were given this very lovely 2 room suite....with the elevator motors behind the headboard of...More

Thank VEGO
Response from Robin V, General Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake NormanResponded 23 October 2017

Thank you for your feedback, I do apologize for the elevator noise. We are looking into some sound barrier for that elevator.

Reviewed 20 October 2017 via mobile

Nice clean and what you expect from HIE. Easy on off from the highway and close to lots of restaurants and stores and gas stations. Breakfast food quality was low, but it is what I usually expect. A bit of road noise in the rooms...More

Thank Richard K
Response from Robin V, General Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake NormanResponded 23 October 2017

Thank you for your feedback, I am sorry that we didn't completely meet your expectations. The breakfast is changing and we are adding fresh items to our breakfast and is coming soon. We hope that it will all be in place for your next visit.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 103 - US$ 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (29)
Pool & Beach (5)
Dining (3)
Hotel & Grounds (32)
Bathroom (1)
Questions & Answers
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bobshelton1
19 May 2016|
AnswerShow all 5 answers
Response from Linda P | Reviewed this property |
Yes there r separate floors, which is nice! Plus you can always request just to make sure! This hotel is clean and centrally located to other restaurants. Staff is wonderful . Breakfast is hot and the basic eggs, waffles... More
0
Votes
Room Tips
"Only if you have to spend the night in Mooresville"
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"Call ahead although they say a room is handicapped that could mean it only has grab bars."
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"Rooms onto shopping complex were quiet at night."
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"If you have no pets, ask for a no pet floor for sure!!"
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