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Econo Lodge Inn & Suites Matthews - Charlotte

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Wheelchair Access
Breakfast included
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Dry Cleaning
Golf Course
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS
Location
Full view
43Car recommended
Grade: 43 out of 100
25Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews & more
36Reviews
52Photos
0Q+A
4Room tips
Traveller rating
  • 11
  • 12
  • 3
  • 1
  • 9
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
The hotel is very clean and the staff was extremely friendly and accommodating. We had a great stay at this hotel. The location was good around lots of restaurants and shopping nearby. Overall a great hotel at a great price.
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We were traveling for business and chose this location thinking that it would be acceptable. We asked to be away from the highway but that did not happen. The carpet was filthy, paint was peeling in the room and the bathtub had mold. I waited to do a review trying to think of
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Response from econo432, Guest Relations Manager at Econo Lodge Inn & Suites Matthews – Charlotte
Responded 29 May 2018
Dear Teresa B We are trying to researched your complaint and believe you are reviewing another hotel. You mention in your review asking for room away from the highway but our hotel is tucked away from highway both side of hotel doesn't face highway and about carpet we have hardwood floors in our room. So we are not sure about the review so if you like please contact us directly at 704-847-5252 so we can find you and taken care of you. Thank you
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Great room. Big, clean, quiet. Friendly staff. Great deal. You can't beat it for the price. Lots of food in walking distance. Non smoking room doesnt smell of smoke at all. You can park right outside your room no matter what room you're in.
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Response from econo432, Manager at Econo Lodge Inn & Suites Matthews – Charlotte
Responded 23 Apr 2018
Dear Josh Chamis, Thank you for providing your feedback regarding your recent stay with us. We sincerely appreciate that you have taken the time to share your experience, and we are so glad to hear that you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town, and again, we thank you for your positive comments. Kind Regards, Econolodge Inn & Suites Matthews
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Our primary concern when traveling it finding a place that has a private entrance for our dog and place to walk her, this had both. There is a large field next to it, but there was some broken glass. Room was clean, it was quiet. Beds were ok, not as comfortable as we normally ge
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Response from econo432, Manager at Econo Lodge Inn & Suites Matthews – Charlotte
Responded 23 Apr 2018
Dear, Terri Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We will use your feedback to improve the overall quality of the hotel. We hope to see you again soon! Thank you again for sharing your feedback.
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The hotel stay was so horrible that I ended up cutting my night short. The comforters had burn holes in them, the tv was unplugged, the room furniture and linens were completely out dated, the bed had brown stains, the bath room floor was dirty, and to top it off a dark brown col
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Response from econo432, Manager at Econo Lodge Inn & Suites Matthews – Charlotte
Responded 23 Apr 2018
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank You Econolodge Inn & Suites Matthews
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Photo provided by managementEcono Lodge Inn & Suites Matthews – Charlotte
Photo provided by managementEcono Lodge Inn & Suites Matthews – Charlotte
Photo provided by managementEcono Lodge Inn & Suites Matthews – Charlotte
Photo provided by managementEcono Lodge Inn & Suites Matthews – Charlotte
Photo provided by managementEcono Lodge Inn & Suites Matthews – Charlotte
Spacious suite with added amenities
Previous
"Go some where else"
"up stairs in bk"
"If you're just looking for a place to sleep for the night, it's a good choice, but for a vacation or something like that, no! Pay the extra dollars and stay at a Holiday Inn or Quality Inn or something!"
"Set away from the highway, so low noise level. Parking is fenced. I was able to park directly under a light and in front of my room each night."
PRICE RANGE
US$ 73 - US$ 97 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaMatthews
NUMBER OF ROOMS
65
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