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Comfort Inn Matthews-Charlotte

PricelineUS$ 90*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 98*
US$ 90*
Great Deal
US$ 91*
US$ 91*
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Comfort Inn Matthews-Charlotte
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536 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Matthews-Charlotte
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Showing 532: English reviews
North Carolina
Reviewed 2 July 2016

Manager Chet and all the receptionist were outstanding especially Mary G & Mary B. The rooms are clean and the beds were very comfortable! The breakfast is delicious. If you are ever in NC come and stay here. They have several restaurant near by. You won't be disappointed!

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Helpful?
Thank godgreatsigns7
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you sooo much for this short and sweet review. I am so glad that my self and our staff took care of you. We make sure that our guest are treated like family and are felt home away from home. Our goal is to satisfy our guests at any cost. We wish to see you soon!...

New York, New York, United States
Reviewed 1 July 2016

The room was quite spacious but I received an unsolicited upgrade so that might not be the norm. On the other hand, the bathroom was tiny and both tub and sink drains were very much in need of attention. To their credit, when I mentioned this at checkout a maintenance person was dispatched immediately to deal with it. Staff at...

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Helpful?
Thank Alan P
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Alan, I thank you for the review! we are glad that you enjoyed our hotel and service from our staff. I am sorry you had issue with drain, but I am glad that our staff took care of it as soon as you told us. We will make sure that we keep up with our guests expectations. We wish...

South Carolina
Reviewed 28 June 2016

First, the rates were phenomenal!! Seamless process booking. Great experience before I ever stepped foot in the hotel! Then, family emergency and I need to cancel. I call and am put through to the managers VM. About 2 hours later I receive a call from Chet who literally made my day. Not only was he polite, extremely professional and understanding,...

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Helpful?
1Thank dolluscg
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Ms.Garrett, I thank you soooooo much for this great review you left for me! I am so glad that you took the time out and write us this. Yes, we at Comfort Inn Matthews care about guests satisfaction and loyalty the their money. We will go to any extend to make our guests happy. My team and my self...

Atlanta, GA
Reviewed 28 June 2016

I was in Charlotte to celebrate the life of a friend who had recently passed away. This hotel was close to the event venue, easy to access from major highways, clean, comfortable, and provided an excellent breakfast.

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Helpful?
Thank acurtis0507
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you very much for the wonderful review! We are so glad to hear that you had a great time at our hotel. We make sure we give our guests hospital clean rooms, all the amenities at the best price without compromising quality. We will make sure we keep up with our guests expectations. We wish to...

Reviewed 23 June 2016

TRAVELERS BEWARE!!!!! I would only recommend this hotel to crime scene investigators, nurses, doctors and soldiers wanting to have a flashback and of course my ex-wife. I would also recommend it to anyone that likes the restaurant chain Dick's Last Resort, the restaurant where they are rude and mean to you. My experience started with my phone telling me there...

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Helpful?
2Thank Christopher G
Greenbrier, Tennessee
Reviewed 20 June 2016 via mobile

My hubby and I stayed here one night as we were visiting all the racing team facilities and museums for a few days. They let us check in a few hours early, as a room had just been cleaned. We washed a load of clothes while we were there. There are lots of choices of nearby restaurants and shopping. This...

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Helpful?
Thank Jennifer C
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Jennifer, We thank you so much for the great review! We are glad that you had a great time and that we met your expectations. Yes, we make sure we satisfy our guests in any way we can. Our location is THE best in the area as everything is within walking distance. It was a pleasure you have you...

Reviewed 16 June 2016

very good price,clean room with amenities such as refrigerator and microwave,,very convenient location,close to abundant shopping and restaurants,close to airport,good free breakfast,front desk very attentive and helpful..would stay again

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Helpful?
Thank Chip R
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Chip, Thank you so much for the wonderful review! We are glad that you found our price to be fair as we want our guests loyalty. We are glad that you enjoyed our rooms with all the amenities. Your loyalty is the biggest compliment we can get and our goal is to gain your loyalty. We wish to see...

San Antonio, Texas
Reviewed 15 June 2016

Decent price, clean quarters, adequate amenities, and a pretty good breakfast! Located about 12 miles from the Charlotte airport. Lots of good eating places around. Nice and quite, free wi-fi, good coffee in room and near check in. They have a nice office equipped with computers and a printer!

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Helpful?
Thank Dale B
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Dale, Thank you very much for taking the time out to leave us this great review! I am so glad that you loved our newly renovated rooms. Yes, we offer state of the art business center. We make sure we give our guests all the amenities without any extra charge as we believe in giving the best. We wish...

Stamford, Connecticut
Reviewed 13 June 2016 via mobile

I enjoyed the stay at this hotel.....friendly staff, room was spacious, and the location is great! if you don't have a car there is a lot of food and shopping options! The outdoor pool was okay.....chairs and tables are available! I will return for my next trip to see the family!

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Helpful?
Thank cherise c
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Cherise, Thank you for the wonderful review! We are happy to hear about your experience. Yes, our location is the best in the area as we have everything within walking distance. We are glad that you are now our loyal guest. We wish to see you soon! Chet Patel GM

Reviewed 11 June 2016

I checked in without having a reservation and that was no problem. Front desk staff was friendly although I stood there for a moment while she played a game on her phone before she noticed me. Once in the room it was larger than expected and very clean! I had all the towels etc that I needed. Bed was super...

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Helpful?
Thank Brook P
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Brook, Thank you so much for the wonderful review! We are glad that you enjoyed your stay at our hotel and loved it across the board. I am sorry about the front desk agent at it should never happen and I will make sure that they are warned. We are glad to gain your loyalty. We wish to see...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
HOTEL BEING RENOVATED IN PHASES FOR THE ENTIRE YEAR OF 2017 TO GIVE OUR GUESTS THE BEST WE HAVE TO OFFER! Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure to Matthews/Charlotte. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like: •All New Renovated Rooms in 2014 •One of the few hotels in town with 2 Queen Beds (BRAND NEW QUEEN AND KING BEDS) •All rooms have 32" Flat Screen LCD Tv's/ Microwave & Refrigerator •Free Wi-Fi Internet •Free Full Hot Breakfast Buffet (Turkey Patty, Bacon, Cheese Omelet, Waffles, Pancakes, Boiled Eggs, Etc...)•Over 30 franchised restaurants with in 0.5 to 1 Mile ... more   less 

Additional Information about Comfort Inn Matthews-Charlotte

Address: 1718 Windsor Crossing Dr, Matthews, NC 28105-5070
Region: United States > North Carolina > Matthews
Price Range: ₹ 5,753 - ₹ 7,757 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Matthews-Charlotte 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Matthews
Matthews Comfort Inn
Hotel Style:
#1 Best Value Hotel in Matthews
#1 Business Hotel in Matthews
#1 Family Hotel in Matthews
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Matthews-Charlotte staff and other travellers.
4 questions
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Questions? Get answers from Comfort Inn Matthews-Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
MB_Beach_Lover45, 13 May 2017 | Read review
“I usually get a King room for the price”
dkuntne, 1 May 2017 | Read review
“We have stayed in several different rooms and they have been just fine.”
MB_Beach_Lover45, 21 Dec 2016 | Read review
“We were on first floor and it was very quiet.”
DebM520, 4 Dec 2016 | Read review
“Get the executive suite! Jacuzzi s in the bedroom area. Loved it!”
annarL3859EL, 3 Dec 2016 | Read review
5 of 5
Priceline
US$ 90* /night
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Expedia.comUS$ 91
ComfortInnUS$ 91
CancelonUS$ 98
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Prices are for 1 room, 2 adults
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