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Comfort Inn Matthews-Charlotte

PricelineUS$ 90*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 98*
US$ 90*
Great Deal
US$ 91*
US$ 91*
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Comfort Inn Matthews-Charlotte
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536 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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Charlotte, North Carolina
Reviewed 3 days ago NEWvia mobile

We just needed​ to get away for a little bit as a couple and this was very nice to come to. The best part was having a little sitting area for the Hubby. We requested a non-smoking quiet area and that we had allergies​. So they made sure to take care of us. I thought that was extra nice!

Thank TooPickey
Matthews, North Carolina
Reviewed 8 March 2017

Every time I have family or friends visit I always put them up here as well as myself. I can't say enough about Chet or his entire staff. This trip a relative needed an accessible room with an adjoining room with a pass through door. Michael the desk clerk worked to find us the perfect accommodations. Never once did Michael...

Thank Candi B
About Hotel's Favourite Review
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Candi, Thank you sooooooo much for being a loyal guest to our hotel! You have became like a family to us! We here at the Comfort Inn Matthews make sure that each of our guests feels home away from home. We will make sure to keep up with your expectations. We wish to see you soon! Chet Patel GM

Maryville, Tennessee
Reviewed 1 week ago

We stay at this property anytime that we go to Matthews to visit relatives. On this particular trip the hotel was full due to a wedding. All of the out of town guests were staying there so we stayed in one the nice king rooms. It was well appointed with a chair, a work desk and a flat screen TV....

Thank MB_Beach_Lover45
Kristiansand, Norway
Reviewed 1 week ago

Comfort Inn is located in the Matthews area, nearby big stores and everything you need. The hotel has large rooms with tall and comfortable beds. The sink, however, is located in the room and not in the bathroom. The air conditioning is noisy, but still the temperature in the room is comfortable. The walls are thin, so be prepared to...

Thank Hannah T
Jabbeke, Belgium
Reviewed 3 weeks ago

We stayed at room 207 from May 1st till 3rd. The room was good, only the rods in the refrigerator were missing so we could not place a bottle in the door of the refrigerator. Breakfast was very good, a lot of hot items (eggs, bacon, sausages, pancakes and waffles), different breads, yogurt and fruit.

Thank AmarilisVos
Charlotte, North Carolina
Reviewed 3 weeks ago

I have stayed at multiple hotels while in Charlotte but since I have found the Comfort Inn in Matthews will ONLY stay here from now on!!!! From the moment I walk thru the door until the time I leave they treat me like royalty. The staff is great, rooms are excellent and priced very reasonable as well and I a...

Thank dkuntne
Goodland, Florida
Reviewed 14 April 2017 via mobile

The refrigerator in this hotel was turned off and the knob was missing to turn it back on. I asked if they could take some pliers and turn it on. 3 days later it had not been done. I finally went to the front desk and asked for pliers myself. The girl then handed me a know like it was...

Thank sam91023
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, We are thankful for the review! We apologize for the missing knob, but we keep the temp in mid so it will not freeze. We wish to see you soon! Chet Patel GM

Nashville, Tennessee
Reviewed 30 March 2017

The single biggest problem was that the room smelled like dirty socks. I noticed this odor seemed to be coming primarily from the heating and cooling unit, so I pulled the filters out. They were both caked with dust, and clearly had not been cleaned in quite some time. I then pulled the entire cover off the unit and found...

Thank ScarlettFire
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Brandon, We thank you for the feedback and are really sorry of the issues you had during your stay! I will personally give this review to my maintenance and see why this has happen as we are all about making sure our rooms are clean. We will make sure that we try our level best to resolve this issues...

Oak Island, North Carolina
Reviewed 29 March 2017

I use this Hotel almost every week. The rooms are comfortable and there are many dining options within walking distance. The breakfast in the morning has a wide variety of choices. They are going through a renovation of the lobby and to see the improvement is amazing. Best value in the area for a good nights rest.

Thank swainbennett
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you very much for the "Great" review! We are glad that you had a good stay! We thank you for being a loyal guest to our hotel as that is the biggest compliment to us. As you saw that we are renovating and we will make sure we give the best to our guests! We wish...

Thornhill, ON
Reviewed 19 March 2017

When we arrived at the comfort inn, we were happy. The lobby is inviting, and the 2 Queen bed room was very large, clean, and with comfortable beds. However, once I told my kids to shut off the tv at 11 pm is when the "fun" began. Although the TV was off, I still heard TV quite clearly from the...

Thank thebeck
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, We thank you for the feedback! We are glad that you liked most of our hotel. We are sorry about the noise from other room. We wish you called our front desk soon as you here any noise or so from other rooms so we can take care of it asap. We hope to get another chance...

71 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (51)
Hotel & Grounds (6)
Business Centre/Function Rooms (1)
Pool/Beach Area (1)
Dining (2)
Room/Suite (13)
Other (28)
04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
HOTEL BEING RENOVATED IN PHASES FOR THE ENTIRE YEAR OF 2017 TO GIVE OUR GUESTS THE BEST WE HAVE TO OFFER! Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure to Matthews/Charlotte. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like: •All New Renovated Rooms in 2014 •One of the few hotels in town with 2 Queen Beds (BRAND NEW QUEEN AND KING BEDS) •All rooms have 32" Flat Screen LCD Tv's/ Microwave & Refrigerator •Free Wi-Fi Internet •Free Full Hot Breakfast Buffet (Turkey Patty, Bacon, Cheese Omelet, Waffles, Pancakes, Boiled Eggs, Etc...)•Over 30 franchised restaurants with in 0.5 to 1 Mile ... more   less 

Additional Information about Comfort Inn Matthews-Charlotte

Address: 1718 Windsor Crossing Dr, Matthews, NC 28105-5070
Region: United States > North Carolina > Matthews
Price Range: ₹ 5,749 - ₹ 7,945 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Matthews-Charlotte 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Matthews
Matthews Comfort Inn
Hotel Style:
#1 Family Hotel in Matthews
#1 Best Value Hotel in Matthews
#1 Business Hotel in Matthews
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Matthews-Charlotte staff and other travellers.
4 questions
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Questions? Get answers from Comfort Inn Matthews-Charlotte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
MB_Beach_Lover45, 13 May 2017 | Read review
“I usually get a King room for the price”
dkuntne, 1 May 2017 | Read review
“We have stayed in several different rooms and they have been just fine.”
MB_Beach_Lover45, 21 Dec 2016 | Read review
“We were on first floor and it was very quiet.”
DebM520, 4 Dec 2016 | Read review
“Get the executive suite! Jacuzzi s in the bedroom area. Loved it!”
annarL3859EL, 3 Dec 2016 | Read review
5 of 5
US$ 90* /night
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Expedia.comUS$ 91
ComfortInnUS$ 91
CancelonUS$ 98
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Prices are for 1 room, 2 adults
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