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Holiday Inn Express Hotel & Suites Matthews East

Overview
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9420 E Independence Blvd, Matthews, NC 28105-4505 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express Hotel & Suites Matthews East
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Reviews (209)
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209 results
Traveller rating
124
52
15
7
11
Traveller type
Time of year
LanguageEnglish
124
52
15
7
11
Show reviews that mention
All reviews front desk cracker barrel next door the entire staff recommend this hotel free breakfast independence blvd home away from home great place to stay indoor pool two nights fitness center downtown charlotte the breakfast area comfortable beds great breakfast nice stay business trip
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1 - 5 of 209 reviews
Reviewed 3 weeks ago via mobile

We were there for a team event. Most rooms didn’t have hot water at night or in the AM, one rooms heat went out, another had wet carpet. So it wasn’t just one room but multiple. How this hotel gets multiple stars is beyond me....More

Date of stay: November 2018
Thank Mark L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 1 week ago

Hi, Mark L! Thank you for your stay and leaving us feedback. I am sorry that the condition of the room and some of its features upset you. I am sorry for the hot water, carpet, and the heating unit in the rooms. I would...More

Hotel's Favourite
Reviewed 23 August 2018 via mobile

When I stayed at the Holiday Inn Express in Matthew, NC I was treated with the utmost respect. The staff was patient, professional and kind. I had an emergency and had to leave suddenly and the manager and staff was very empathic to my concerns....More

Date of stay: August 2018
Thank johbronarts
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 26 August 2018

Hi johbronarts Thank you so much for taking the time to review our hotel. It was a pleasure having you as our guest and we are so sorry you had to leave us due to the emergency. We hope everything is ok and back to...More

Reviewed 6 November 2018

Entire 3rd floor has vibration from some unfixed piece of machinery. Breakfast is of very poor quality, cinnamon rolls have the consistency of gummy bears, eggs are fake and tasteless, pancakes rubbery. The orange juice is good.More

Date of stay: October 2018
Thank PaulL227
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 3 weeks ago

Hello PaulL227, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn about your disappointment with the quality of breakfast items received. I have shared your comments with the hotel food and beverage team as reference...More

Reviewed 21 September 2018 via mobile

Post hurricane Florence I was trying to get home to Wilmington today, Sept. 20, 2018. Today was the day of the worst river creating flooding. Every road I tried got closed. After being on the road from Atlanta to Wilmington since 8am I finally gave...More

Date of stay: September 2018
Thank cathasson
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 24 September 2018

Dear Cathasson Please accept our apologies with the issues you had when trying to reserve your room with your dog. Our hotel normally don't accept pets, only service animals.However we did make concessions during the hurricane to accept pets. On the 19th we decided to...More

Reviewed 6 August 2018 via mobile

Great place to stay, with an amazing staff. The personnel at this location are friendly and supportive. Many hotels forget the idea of make it like home away from home or better...My Family was staying due to a funeral in Charlotte, sad times don't need...More

Date of stay: August 2018
Thank Henry J
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 7 August 2018

Dear Henry J Thank you so much for the review, we are so happy that we were able to take care of your accommodations during this time when life is very sad and diffcult to deal with. We hope and pray the good memories of...More

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About
Description
Welcome to the New Holiday Inn Express & Suites Charlotte - Matthews, NC. We welcome you to stay economically smart, experience our comfortable accommodations, leading service, exceptional value & a More 100% smoke free facility. We feature an indoor pool, 24-hour fitness & business center, free wire/less HSIA, 32 HDTV & free hot breakfast bar for all guest. Our Charlotte - Matthews hotel is located in Southeast Charlotte, NC, and major roads, I-485 & Hwy 74. We are near Carolina Courts & Extreme Ice Center. We are only minutes from Matthews, NC, & Monroe, NC. Uptown Charlotte is only 10 miles & Charlotte Douglas International Airport-CLT is located within twenty minutes of our hotel. Charlotte is the home of NASCAR. This Matthews hotel is only twenty miles away from Lowes Motor Speedway. Looking for something to do? We have many attractions such as Ice Skating, Carowinds, Carolina Panther Football, Charlotte Bobcats &Charlotte Soccer. Need a Charlotte Church? There are many nearby. We have many excellent restaurants only a few minutes away. We cater to many top companies in the area such as Harris Teeter, Family Dollar, Conbraco, BESAM, & Sunbelt Rentals. If you are traveling with a company & need a hotel in Matthews - Charlotte NC, we would be honored to host you. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
89
Price range
US$ 85 - US$ 207 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Hotel And Suites Matthews East
Location
United States > North Carolina > Matthews
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
89
Price range
US$ 85 - US$ 207 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Hotel And Suites Matthews East
Location
United States > North Carolina > Matthews
Photos
Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Nearby
Nearby HotelsSee all 12 nearby hotels
Hampton Inn Charlotte / Matthews
553 reviews
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Comfort Inn Matthews-Charlotte
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Sleep Inn Matthews - Charlotte
110 reviews
.69 km away
Best Western Plus Charlotte/Matthews Hotel
341 reviews
1.35 km away
Nearby RestaurantsSee all 204 nearby restaurants
Bonefish Grill
200 reviews
.92 km away
Azteca Mexican Restaurant
167 reviews
.51 km away
Showmars Matthews
58 reviews
.38 km away
Chick-fil-A
44 reviews
.70 km away
Nearby AttractionsSee all 28 nearby attractions
Four Mile Creek Greenway
48 reviews
3.82 km away
Elevation Church
34 reviews
3.07 km away
Squirrel Lake Park
11 reviews
4.16 km away
Matthews Heritage Museum
7 reviews
2.22 km away
Questions & Answers
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Room Tips
"Room we had was at the back of the building on an upper floor and was very quiet."
2karenv
26 Dec 2017
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"Nice outdoor patio next to the pool."
barrystebbing
24 Oct 2017
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"The rooms were very nice, I would suggest that you provide trash bags for the cans in the room, and the..."
M618TKantonioc
14 Aug 2017
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"Mobile Panera Delivery Available!"
DeafAccessibility
11 Jul 2017
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