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Holiday Inn Express Hotel & Suites Matthews East

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Traveller (6)
Room & Suite (16)
Dining (2)
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Overview
  • Excellent63%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Matthews East
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Offers from Holiday Inn Express Hotel & Suites Matthews East
Special Offer: Book Direct and Save
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Reviews (202)
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Traveller rating
121
52
15
6
8
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Time of year
LanguageEnglish
121
52
15
6
8
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All reviewsfront deskthe entire staffthoroughly enjoyed our stayevery staff memberrecommend this hotelfree breakfastindependence blvdindoor poolhotel roomup to datea great stayfitness centerhome away from homenice hoteldowntown charlottethe breakfast areaminute drive
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1 - 5 of 202 reviews
Reviewed 3 weeks ago

Hotel was very clean,comfortable beds,great breakfast choice. They upgraded our room, thought we were getting a queen, but had a king instead. Most Holiday Inn express hotels are the same great hotels.

Thank melldan
Hotel's Favourite
Reviewed 24 January 2018

Our company has been using this hotel for the last 2 years or so. We have chosen this hotel over other local hotels, as we have found it to be the best accommodations for our events. Great meeting space and great staff to help us...More

Thank Daniel N
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 21 March 2018

Hi Daniel N Your kind words means the world to us and your repeat stays is what makes the world go round! Thank you for your feedback and you being part of the Holiday Inn Express, Matthews family! See you soon

Reviewed 11 May 2018 via mobile

Probably ranks up there as one of the worst hotel experiences I ever had. I knew when they charged me $3 for a Sprite that something was amiss. That exorbitant price did not translate to better service or standards. There Was food debris on floor...More

Thank Obi1234
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 4 weeks ago

Dear Obi1234 Please accept our apologies on behalf of our entire team for failing to meet your expectations on your recent visit to Holiday Inn Express Matthews. Our team takes great pride in making sure all rooms are very clean and all guest needs are...More

Reviewed 30 April 2018

I just wanted to thank you for an enjoyable stay while I was in Charlotte. When I arrived, the attendant at the front desk knew I was coming and was very helpful. Most of all, the grounds were quiet enough that I was able to...More

Thank briangarr
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 1 May 2018

Thank you so much for taking the time to review our hotel!!!! Our entire team takes great pride in making sure each guest needs are taken care of. We are so glad you were able to catch up on your sleep, which makes for a...More

Reviewed 19 April 2018

This is a typical HIE with nice decor and clean rooms. As most hotels, the in-room AC unit blows hard and noisy when on. The bed was comfortable and plenty of plugs for your chargeables. Hot breakfast with pancakes available in the morning. Friendly staff....More

Thank jaxx k
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 27 April 2018

Thank you so much for the fantastic review!!!! We are so happy that you found the beds to be confortable and after a good nights sleep, a hot breakfast to send you on your way!!! We hope to see you again in the near future...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 91 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 91 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Room we had was at the back of the building on an upper floor and was very quiet."
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"Nice outdoor patio next to the pool."
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"The rooms were very nice, I would suggest that you provide trash bags for the cans in the room, and the staff..."
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"Mobile Panera Delivery Available!"
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