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Quality Inn & Suites

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291 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 289: English reviews
Hendersonville, North Carolina
Reviewed 16 August 2016

The hotel itself is fine however we had spent the day at the pool, went up to shower for dinner and when we came to our vehicle the back window was shattered. There had been someone cutting the grass that afternoon. We alerted the front desk were told we needed to come back in the am to talk with the...

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Helpful?
Thank Debbie R
Poughkeepsie, United States
Reviewed 10 August 2016

The hotel is in a great location, close to stores and places to eat. The staff was friendly and helpful. I didn't like staying on the bottom floor but it was not noisy outside so I felt a little safer. The room was clean but did not have a refrigerator in it, which I did not realize until later. The...

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Helpful?
Thank Kimberly G
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking your time out to give your honest opinion on our property. We are pleased to understand that your interaction with our staff was pleasant. However, we are sad to hear that your entire stay didnt meet your expectations. We do hope next time your in the area you chose to stay with us again...

Church Hill, Maryland
Reviewed 10 August 2016

Disappointed with being charged for the night after I had to checkout early (4 pm) to return home for a family emergency. Would have understood if the hotel was full, but not the case . Otherwise the room was clean/nice and breakfast was good

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Helpful?
Thank BRJST
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking your time to review our hotel. We are very pleased to hear that your stay was great. We are sorry to hear that you had an emergency and had to cut your trip short but we do hope all is well and we look forward to serving your hotel needs in the near future....

Matthews, North Carolina
Reviewed 8 August 2016

It was well worth $$$$$........ The room was clean and cool. The view could of been better! The food places were everywhere. There was different things to do around there! The workers were nice and well mannered!

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Helpful?
Thank hoffman_neisha
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking your time to write such a positive review. We are very pleased to hear you enjoyed your stay and that our location was in the perfect area for you. Our staff strives to touch each and everyone of our guest and to hear you mention how pleasant your interaction was with them makes us...

Greenville, South Carolina
Reviewed 3 August 2016

Not good. Not terrible. I would say that I wouldn't stay here again. The area was horrible as you drive about 2 miles down. There is some shopping area but area itself wasnt pleasant. I wouldn't recommend this hotel.

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Helpful?
Thank amanda21683
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler. First thank you for taking your time to give us feedback on your stay. We are not happy to hear that our location was not suitable for you. We are surrounded by the biggest road way project in North Carolina and hate that it has effected you. With that being said we are happy to hear that your...

Richmond, Virginia
Reviewed 3 August 2016

This was my second time staying at this particular Quality Inn & Suites, while attending a Christian Conference in Charlotte, NC. My stay was very nice. The staff when checking in was most helpful and friendly. My room was clean and quiet. The breakfast was very good, which I enjoyed before checking out.

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Helpful?
Thank dbentley222016
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking your time to review our property. First we would like to say thank you for deciding to return to our property when in the Charlotte / Matthews area. Our staff is please to hear you enjoyed your stay and found our service helpful and friendly. We hope you continue to choose us here at...

Buffalo, New York
Reviewed 2 August 2016

Pool and surrounding area was dirty and not cleaned at all while we were there. The staff however did a fine job. I guess that you get what you pay for. (although it wasn't super cheap either). There wasn't anything within walking distance and really felt like a Motel.

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Helpful?
Thank madlr99
Wadesboro, North Carolina
Reviewed 1 August 2016

Overall value of the room was good, very clean property. Beds were comfortable and the person that checked us in was very friendly and helpful. The only issues I had was that there was not a lot of lighting around the property at night which I would have appreciated. Also, housekeeping attempted to come into my room without knocking or...

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Helpful?
Thank kimberlyl570
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, First we would like to thank you for taking your time to review our property. We are very pleased to here overall you enjoyed your stay. Our staff both housekeeping and front desk appreciate the positive feedback. Although overall it was great we are sad to hear we did not meet every standard while you stayed with us....

Fayetteville, North Carolina
Reviewed 26 July 2016

We booked two rooms last week. The only reason I am rating this a 4 star is because in one of the room we found cobwebs. Definately deserved 5 star. One room was perfect. Second room has cobwebs. Front desk staff very friendly. Excellent breakfast. Very well kept hotel.

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Thank Samir N
Dacula, Georgia
Reviewed 24 July 2016

This is a good place to stay. The staff is very helpful and friendly. I was very comfortable there, the place was secure. They have a good breakfast bar, a workout room, and a pool. This hotel fit our needs. Thanks for a great stay.

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Helpful?
Thank alanpuckett
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Wow! What a great review! Thank you for taking the time to write it! I am very happy to hear that you find the accommodations here so agreeable. We work hard to for the comfort of our guests. Thank you for your business and we look forward to being able to serve your hotel needs in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Award winning 96 room interior hotel with 26 exterior room options is located in Stallings NC a suburb of Matthews and Indian Trail NC off I-74 and I-485 on the interchange of the new Monroe Bypass. You will find the Quality Inn & Suites Stallings / Matthews 12 miles from the center of Uptown Charlotte in Union County (6.75% tax) on the boarder of Mecklenburg County (15.25%tax) Popular to the wide range of sporting hotspots we are also a short distance from the growing Charlotte Monroe Executive Airport (KEQY) A proud host to a quickly growing sports youth market we are surrounded by recreational fields Matthews Sportsplex home to FC Barcelona, Ruggerfest, World Series Youth Lacrosse and CSA Charlotte Invitational and are the closest hotel to Carolina Courts, Extreme Ice Center, Edna Love Park and Crooked Creek Baseball Fields Finding things to do is never hard. Home to where Racing lives visit the NASCAR Hall of Fame, watch our NFC Champions the Carolina Panthers at Bank of America Stadium, you can also catch a concert or Charlotte Hornets Basketball game at Spectrum Arena/Timewarner Cable Arena. Southern Festivals and Arts are plenty see what is happening at Charlottes Got A lot Popular amenities to our hotel are our complimentary Hot Buffet Breakfast, Choice Reward Points and High Speed Internet. Do not forget as you enjoy these amenities that you are also welcome to enjoy our outdoor pool and Fitness Center. Meeting with Family and friends or hosting a meeting, call our team we would be happy to offer you our meeting room space. ... more   less 

Additional Information about Quality Inn & Suites

Address: 13470 E Independence Blvd, Matthews, NC 28105-4958
Region: United States > North Carolina > Matthews
Price Range: ₹ 4,563 - ₹ 7,888 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Quality Hotel Matthews
Quality Inn And Suites
Holiday Inn Matthews
Matthews Holiday Inn
Hotel Style:
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
6 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“be careful finding the entrance and exit”
 of 5 bubbles pittmanreporting, 4 Feb 2017 | Read review
“Ask for something in the expansion at the back, it's the newer part of the hotel.”
 of 5 bubbles 939andreat, 23 Jan 2017 | Read review
“The jaquzzie was cleaner, I went out to get more cleaner to sterilize and really clean. It has hair in it.”
 of 5 bubbles 599peggys, 6 Jan 2017 | Read review
“This hotel has LONG halls. Try to get a room not at the end of a hall.”
 of 5 bubbles 609nikb, 28 Dec 2016 | Read review
“Stay in one of the inside rooms, not the outside rooms.”
 of 5 bubbles 348lanab, 6 Nov 2016 | Read review
5 of 5